A couple of days ago I got my new MacBook Pro 14" and also got a new BENQ PD2725U external monitor as this is all replacing an old iMac. I have a very serious and very specific screen flickering issue that is especially apparent when running "Dark" appearance. The flickering will start after a few minutes and I can specifically force it by placing a window on the screen and moving it around the screen for a few minutes or displaying dark moving content/scrolling dark content.
For anyone that comes across this same issue I've managed to do some further testing and have some conclusions. Note I have a case open with Apple and hope they'll take the issue seriously. I may need to consider returning the laptop and the screen. It may even force me to a Windows laptop (at least for a while) since I can't get a new Intel MacBook Pro
For reference I ruled these out previously:
In each case I used the same Thunderbolt cable and same monitor. All machines are set to "Dark" appearance and have the same background image to give a fair test
Test 1: MacBook Pro 14" (1) - After around 5 minutes displaying dark content flickering starts to appear. Moving the window around to different locations changes the flickering/ghosting that appears
Test 2: MacBook Air 13" (2) - After around 2 minutes displaying dark content flicking starts to appear. Moving the window around to different locations changes the flickering/ghosting that appears
Test 3: MacBook Pro 15" i7 (3) - I cannot make the screen flicker no matter how hard I try!!!
Results:
For anyone that comes across this same issue I've managed to do some further testing and have some conclusions. Note I have a case open with Apple and hope they'll take the issue seriously. I may need to consider returning the laptop and the screen. It may even force me to a Windows laptop (at least for a while) since I can't get a new Intel MacBook Pro
For reference I ruled these out previously:
- Cable/ports - I'm able to get the flicker to occur on Thunderbolt and HDMI as well as trying multiple thunderbolt ports
- Power - I've tried different power cables and different sockets around the house
- Refresh rate - Happens at 60 and 30hz
- Colour profiles/brightness settings etc - I've ruled all of these out
- MacBook Pro 14" (10 CPU/16 GPU) M1 Pro running Monterey
- MacBook Air 13" M1 2020 running Big Sur
- MacBook Pro 15" Core i7 (Radeon Pro 555 2GB) running Big Sur
- Monitor is the BENQ PD2725U Pro Designer monitor
In each case I used the same Thunderbolt cable and same monitor. All machines are set to "Dark" appearance and have the same background image to give a fair test
Test 1: MacBook Pro 14" (1) - After around 5 minutes displaying dark content flickering starts to appear. Moving the window around to different locations changes the flickering/ghosting that appears
Test 2: MacBook Air 13" (2) - After around 2 minutes displaying dark content flicking starts to appear. Moving the window around to different locations changes the flickering/ghosting that appears
Test 3: MacBook Pro 15" i7 (3) - I cannot make the screen flicker no matter how hard I try!!!
Results:
- Issue is present on both M1 machines
- Issue is NOT present on the intel powered MacBook Pro 15"
- Issue is present on both Big Sur and Monterey when on M1 processor
- M1 GPU has an issue with external displays OR
- Some external displays have a compatibility issue with M1 GPU
- My display is faulty but it is only being presented when connected to a machine with M1 GPU