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MP 1,1-5,1 Macvidcards Card Theft
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I'm with several posters above who suggested the card may have been bricked by accident, but we won't know until he responds. It's also possibly a mixup.
I have said this before in these "I'm frustrated with MVC" threads, and I'll say it again. He is banned from these forums, and I don't think it's fair that we use the forums to lob histrionic accusations against him.
I'm just going to go right out and say that the OP is obviously expecting McDonald's customer service from a guy that runs his business out of his living room. Many of us here have dealt with MVC. I myself was once frustrated by slow communications by him, but accounting for the fact that this is not his day job, by all reports he is an honest guy.
Have you tried your card to see if it works? I have a 7970 from him that was quite used looking when I got it, and has been humming along beautifully for about 6 years.
I have said this before in these "I'm frustrated with MVC" threads, and I'll say it again. He is banned from these forums, and I don't think it's fair that we use the forums to lob histrionic accusations against him.
I'm just going to go right out and say that the OP is obviously expecting McDonald's customer service from a guy that runs his business out of his living room. Many of us here have dealt with MVC. I myself was once frustrated by slow communications by him, but accounting for the fact that this is not his day job, by all reports he is an honest guy.
Have you tried your card to see if it works? I have a 7970 from him that was quite used looking when I got it, and has been humming along beautifully for about 6 years.
I see nothing wrong with using this forum to post accurate information about his service (or lack of). IMO that's part of what a forum is about. Otherwise I wouldn't know to avoid his service.
That's been my feeling too, though that feeling comes from what I have read here.
If he bricked the original card then he needs to fess up to it to the OP and work out some acceptable solution for the OP. What he should not do is send some random card which, according to the OP, is not in as nice a condition as the original.
If he bricked the original card then he needs to fess up to it to the OP and work out some acceptable solution for the OP. What he should not do is send some random card which, according to the OP, is not in as nice a condition as the original.
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oh, I agree 100%. Obviously, the OP got a raw deal, and MVC is going to have to make it right. however, I think it is important to point out that he is unable to defend himself here. I see no problem with saying what happened. I think it’s a bit premature to call him a thief and a fraud.
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oh, I agree 100%. Obviously, the OP got a raw deal, and MVC is going to have to make it right. however, I think it is important to point out that he is unable to defend himself here. I see no problem with saying what happened. I think it’s a bit premature to call him a thief and a fraud.
The most bizarre thing is the dishonest email he sent saying "I spoke to our tech department." That's himself...
In fairness, there was a blog post in late September announcing that they'd hired more customer service staff.
As far as i know, the technical stuff is done by netkas...as it has been by Arti Itra in "the good old" open firmware days.
So the true part of the story is at least him not really knowing too much about what he is actually selling.
I was under the impression MVC is an individual working out of their residence. Assuming that's true, where would these alleged customer service staff work? I bet he's just using an online language translator to provide customer service in other languages.
Working remotely is a thing. A lot of us no longer work out of offices. Several of my prior employers (ranging from 3–900+ employees) had no office at all and people worked from anywhere in the world.
And speaking as a linguist, no one can get away with using an online language translator when dealing with native speakers in a customer service context. Such translators are still laughably terrible.
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I feel compelled to point out (again) that this whole thread is a bad idea. Speculating negatively or making false statements about a person or business (e.g., declaring someone a thief when there is no evidence to that effect) is defamatory and legally actionable in the US and many other nations. If you’re trying to communicate that you’ve had a problem with someone, avoid speculation and inflammatory language and stick to the facts.
In that vein: I have a second order outstanding with MVC as we speak. I will report back as to its resolution.
Yes! ...just as well as not returning things recieved for repair or alike.
I very much apprechiate to be warned before sending expensive stuff to people doing "business" like that.
The same cards he sells are now all available on ebay for lower prices .... you dont have to buy from him unless you want to.
I traded up from a different card, so buying from MVC was the simplest way to go (in theory).
I bought an rx580 from him and it works.... its obviously a used card, but it works. the fans get loud in a 4k test of a game or something, but i dont play games and overall the computer is quieter than when i had an nvidia 680gtx installed because the pci and ps fans do not spin up - at all - so you dont need to use macs fas control to set them (it works on the pci and case fans but not the video card fan)
It shows how desperate we all are for decent cMP graphics support that we're willing to put up with 'service' like this MacVidCards offers
In a few years no one will care about this anymore after most of us transition to the 7,1.
Well, not all!
I get along with my RX 570 without bootscreen nicely...having a new, unused card with full warranty for half the money.
I must say so far I have great experience. I sent a Polaris card less than a week ago and just now I received a notification for return shipment. Will update when I get it.
We've used him/them for years...never had a single issue from him/them. We've never had a card not have a same day turnaround. We just shipped an MSI RX 580 (Reference) in for flashing. It was delivered on Monday and went back out the same day. Should be here on Monday because of Thanksgiving. I'll personally report back on it.
So the OP, who is a new macrumors member, posted an (perhaps justified) inflammatory post about MVC. There was a customer service mistake, and the OP posted his grievances almost immediately thereafter. He has not been heard from since the OP on October 26.
IMHO, those who post such stuff, then abandon the thread to any F/U should be taken with a grain of salt. Unless he shows up again, I think the thread should be re-named: "AAAARRRRRGH! Where is the 24/7 customer support for MVC's home business?!"
The lesson being, if you want McDonald's customer service, go to McDonalds. Or buy it on eBay, since that went so well for me:
https://forums.macrumors.com/thread...y-viasat.2195146/?post=27809580#post-27809580
IMHO, those who post such stuff, then abandon the thread to any F/U should be taken with a grain of salt. Unless he shows up again, I think the thread should be re-named: "AAAARRRRRGH! Where is the 24/7 customer support for MVC's home business?!"
The lesson being, if you want McDonald's customer service, go to McDonalds. Or buy it on eBay, since that went so well for me:
https://forums.macrumors.com/thread...y-viasat.2195146/?post=27809580#post-27809580
Ok. Ordered flashing service on November 18th. Received my card back on November 29th with boot screen support. Thanks Dave and Netkas!
Code:
Radeon RX 480:
Chipset Model: Radeon RX 480
Type: GPU
Bus: PCIe
Slot: Slot-1
PCIe Lane Width: x16
VRAM (Total): 8 GB
Vendor: AMD (0x1002)
Device ID: 0x67df
Revision ID: 0x00c7
EFI Driver Version: MacVidCards
Metal: Supported, feature set macOS GPUFamily2 v1
Displays:
SyncMaster:
Resolution: 1680 x 1050 (Widescreen Super eXtended Graphics Array Plus)
UI Looks like: 1680 x 1050 @ 60 Hz
Framebuffer Depth: 24-Bit Color (ARGB8888)
Display Serial Number: H9FQ803833
Mirror: Off
Online: Yes
Rotation: Supported
Automatically Adjust Brightness: No
SMBX2440:
Resolution: 1920 x 1080 (1080p FHD - Full High Definition)
UI Looks like: 1920 x 1080 @ 60 Hz
Framebuffer Depth: 24-Bit Color (ARGB8888)
Display Serial Number: HVSB200326
Main Display: Yes
Mirror: Off
Online: Yes
Rotation: Supported
Automatically Adjust Brightness: No
Connection Type: DisplayPort