Mail stops fetching new emails after 15.4

[ThatSomeone]

Any comment on 15.5, does it fix the Mail fetch problem?

My devices still fetch, but the update reboots the device so it might just be that.

Unfortunately it hasn't been fixed for me. It worked well since updating on Monday but it just started happening to me again. Guess I'm gonna have to use the gmail app for now.

That's really disappointing. This is getting ridiculous, I can't believe Apple hasn't fixed this for over 2 months now. Do they actively want people to use the Gmail app?

 

[CTHarrryH]

It seems to work fine for me for a couple of days and then doesn't for a day - then works again. Apple and Google aren't very cooperative on mail for years

 

[learjet]

It seems to work fine for me for a couple of days and then doesn't for a day - then works again. Apple and Google aren't very cooperative on mail for years

Still happening w. iOS 15.5?

 

[colodane]

I updated to 15.4.1 four days ago and Mail has been working fine.

 

[ThatSomeone]

Can confirm that it's back on my iPad after ~48 hours of updating to 15.5, probably with my iPhone following tomorrow...

Has anyone else called AppleCare to report this?

 

[learjet]

I'm sorry but I find it hard to believe that a bug like this (one of the most widely-used mail providers, one of the most popular mobile OS's) still exists. By the way, is this still happening?

 

[brgjoe]

After 15.5 it seems to have fixed the issue for me. At least it has for the past week or so since I installed that update.

 

[ChrisN718]

After 15.5 it seems to have fixed the issue for me. At least it has for the past week or so since I installed that update.

I re added my gmail to the stock mail app last Thursday and it has been working ever since (crossing fingers its been fixed). I think the issue has to do with google because when I was using the gmail app there were times where I wasn't getting any emails on that as well.

 

[ThatSomeone]

I'm sorry but I find it hard to believe that a bug like this (one of the most widely-used mail providers, one of the most popular mobile OS's) still exists. By the way, is this still happening?

I still have a hard time believing this is happening myself, after 3 months.

My iPad has almost completely ceased fetching new mails since I updated. My iPhone seems to do it whenever it feels like it, sometimes every 15 minutes and sometimes 6 hours.

 

[brgjoe]

Well...looks like I was wrong. It turns out 15.5 didn't completely fix it. At least for me.

After a couple of weeks of it behaving like normal, it went back to it's pre-15.5 behavior. I would look at my phone and didn't see any notifications. Then I go into mail and see it hadn't updated in many hours. Then after a few seconds, 30+ messages would pop up. This now has been going on for 3-4 days now.

So, I just rebooted my phone. Now it is working again as it should. For how long...who knows?

 

[learjet]

Well...looks like I was wrong. It turns out 15.5 didn't completely fix it. At least for me.

After a couple of weeks of it behaving like normal, it went back to it's pre-15.5 behavior. I would look at my phone and didn't see any notifications. Then I go into mail and see it hadn't updated in many hours. Then after a few seconds, 30+ messages would pop up. This now has been going on for 3-4 days now.

So, I just rebooted my phone. Now it is working again as it should. For how long...who knows?

This is just nuts. My workaround is using the stock Gmail app for now. I need reliable mail updates/notifications. Question is, will iOS 16 fix it?

 

[ChrisN718]

Tried using my outlook email account (using push) with the stock email app and that too stopped working after about a week 🤷‍♂️

 

[ThatSomeone]

Tried using my outlook email account (using push) with the stock email app and that too stopped working after about a week 🤷‍♂️

If other mail providers are affected by this bug, surely someone at Apple is experiencing it too?

 

[Graham Caracas]

As I understand it, Push means the app will notify you of any new mail, Fetch means you will fetch it yourself.
Settings>Mail>Accounts>Fetch New Data: tap Push slider to green.
Tap iCloud, select Push, then select mailboxes you want pushed.
Make sure it holds after a restart or upgrade.

 

[ThatSomeone]

As I understand it, Push means the app will notify you of any new mail, Fetch means you will fetch it yourself.
Settings>Mail>Accounts>Fetch New Data: tap Push slider to green.
Tap iCloud, select Push, then select mailboxes you want pushed.
Make sure it holds after a restart or upgrade.

iOS Mail: What’s the Difference Between Push and Fetch?

If you’ve poked around in the Settings app, you may have noticed that Mail supports something called ‘Push’ and ‘Fetch.’

www.macobserver.com

 

[jay968]

I have not had reliable notifications in either mail or the message app since purchasing my iphone 12, 2 years ago. At times they will work, mostly they don't. But it seems that even if they start working, every time Apple comes out with an upgrade to ios, one or the other doesn't work again.

Currently, (ios 15.5) my messages app notifies me, the Apple mail app does not, but Gmail does so I do have it installed for that purpose.

It's actually rather comical but pathetic that I have to use the competition's email client to get my iphone to work the way it's supposed to.

 

[jk73]

I've had this problem for a month or two now, but it's my own email/domain hosted by a major host and not Gmail.

I've reported it to Apple multiple times. Everyone else affected should do so, too:

Feedback - iPhone

Apple wants to hear from you. Send us your comments and feedback about iPhone.

www.apple.com

Oddly enough, there's not even a Mail app option in the iOS Apps section here:

Product Feedback

We would love to hear your comments about any of our hardware and software products. Send us your thoughts.

www.apple.com

 

[brgjoe]

It really seems to intermittent for me.

I was about to post a couple of days ago that it looked like the problem solved itself. My mail was working again. Now today it's back to it's not fetching ways again. Weird. I mean, I didn't do anything different -- it magically starting working and then it magically stopped working again.

It's almost funny at this point. What fate with the stock email will await me tomorrow?

 

[ThatSomeone]

Has anyone tried re-installing the Mail app yet?

 

[learjet]

Any updates regarding iOS 15.6?

 

[ThatSomeone]

Any updates regarding iOS 15.6?

Updated today, I'll see if it's fixed or not within the next few days.

Unreal to not have reliable mail delivery since March...

 

[learjet]

Updated today, I'll see if it's fixed or not within the next few days.

Unreal to not have reliable mail delivery since March...

I don‘t want to jinx it, but alt least for me, seemingly, it does fetch reliably using iOS 15.6. For now.

 

[ThatSomeone]

I think it's safe to say that iOS 15.6 fixed it!😁

Both my devices have been fetching without any issues since I updated, and they even fixed the long-time bug where deleted/read emails would stay in notification center on the other device!

 

[brgjoe]

Same. Ever since the 15.6 update, I haven't had any more fetching problems either.

OTOH, every time I think it's fixed, it seemingly decides to unfix itself. But for now....all email functions look to be working properly. Hopefully it stays that way.

 

[learjet]

And, rejoice, since iOS 15.6 also the iOS native calendar app backgrond-syncs with Google Calendar again, without having to manually open the app, and watching calendar events come in. What, is it Christmas yet? 😉