Glad they did not ask you to buy an upcoming Mac with 1TB RAM.Spoke to a Apple senior tech today who escalated it to engineers. He came back to me from the engineers and said they are aware of the issue and are working on it and will be around 2 - 3 weeks for an MacOs update to fix the issue.
He also advised and said the engineers concurred that the best step is to take the device back to the store for a replacemnet as they are seeing reports that not all Mac book Pro’s are affected. He explained to me that the issue is more common with custom configured MBP‘s and suggested that there may be no issue at all on a new replacement device.
This has confused me ? as on the one hand they are saying that it is a software issue and can be fixed although not all devices are affected then at the same time the issue may not be present on a replacement machine.
How can both be true? How can it only be a software issue that is totally fixable yet the issue may not be present on a replacement machine?
After a year long issue with an intel 16” mbp that thankfully resulted in a refund I am really starting to feel that Apple are only interested in keeping good appearances and full of ?.
I have had Adobe lightroom freeze up daily and pixelmator / safari and many other apps stop responding and either recover after several minutes or crash - these are the issues that are messing with my daily workload. MacOs processes running wild and poor battery life as a result are annoying but nowhere nearly as much as a faulty buggy machine that keeps crapping out on me.
No doubt its an amazing machine but the ? factor / experience is seriously compromised if the software doesn't it up. Its a bit like having a stunning car parked up in a garage on rolling wheels all day and your in the driving seat breathing in the fumes.