iPad Pro My iPad Pro’s aluminum is warped

[drew0020]

I've been following this thread for a few days now. I am very picky about my devices being in "perfect" condition out of the box. Dead pixels, scratches, dings, or dents are not acceptable. Do I notice slight discoloration in the LTE bands (yes, but I think this is a little much because this happens with plastic). Where I start to lose people is the following example: You need to hold the device at a specfic angle, under specific lighting, etc. If this is seen under normal everyday lighting at normal angles then this is a major problem. I agree some of these pictures look bad, but I never personally use the device in this way so I'm not sure if this is an issue or not?

I do think people (myself included) hold Apple to the highest unattinable standard. Marketing pictures are always perfect, but Apple and other companies mass produce millions of devices in China, by workers who don't make enough money to purchase the devices. At some point, consumers need to use the devices (most likely dent and scratch them ourselves) and then start the wait for the newest version.

This is a tough one, because the pictures looks bad, but it also sounds like you need to the perfect scenario to see this issue.

 

[thadoggfather]

bend that iPad like Beckham

My 11" iPP I returned wasnt bent at all (wifi) / was non issue for me, but I wouldnt doubt a machine smashing more antenna bands on the chassis for LTE models, or the 12.9" being more frail with more surface area from the way it felt.

Even people not affected, you can bet Apple will make the construction more durable in a later gen

Recent Apple engineering, across all product lines, seems not built to last imo. More consumable and disposable.

 

[OLDGUYWITHAHIFI]

Oh my god. I can’t tell if my eyes are going bad, I’m going crazy, or if I’m about to witness my aluminum body start to warp again.

I hardly used it since I got it! Didn’t even draw on it yet. Yet I’m starting to see faint marks on the back, except I don’t feel them this time. I’ve noticed a long 3rd crease near the camera, you can’t see them under normal lighting, but if have directional light shooting at it on an angle, you can somewhat see the shadow caused by the tiny bulge. My inner gut keeps telling me it’s the magnets within the iPad, since they’ve only appeared only where the folio mainly sticks on to. lol

I’ve relentlessly tried to wipe these ‘marks’ off, but no use. wtf I’m so confused, since I hardly touched the back after putting the folio case on right away

These casings are like butter.
[doublepost=1543123264][/doublepost]Omg I think it is the magnets. I just put the edge where the marks are, and it’s the only place where the case snaps on too.

I have made comments on other threads about how obsessed people can be and will shine bright lights on their devices at just the right angle to find flaws and then I actually find proof!

Not complaining but I wonder how many iPads would look like this if you shine a bright light on it at just the right angle? But again, I wonder how many people shine a bright light on their device to look for flaws. Hope you get it sorted.

Point being nothing is perfect. Apple products are expensive but that does not guarantee or equate manufacturing perfection. I don't think it exists.

 

[mightyjabba]

I find it odd the media hasn’t picked up on this and @MacRumors hasn’t given any coverage to it. Normally Apple screwups make the news. Wouldn’t be surprised if the Apple PR machine is leaning or threatening folks.

Edit... and the USB-C 3.5mm dongle WiFi interference issue.

It's either not a widespread problem, or it's not major enough for the typical person to notice -- possibly both. To suggest that Apple is intimidating people into silence is just... Wow.

 

[symphony]

I've been following this thread for a few days now. I am very picky about my devices being in "perfect" condition out of the box. Dead pixels, scratches, dings, or dents are not acceptable. Do I notice slight discoloration in the LTE bands (yes, but I think this is a little much because this happens with plastic). Where I start to lose people is the following example: You need to hold the device at a specfic angle, under specific lighting, etc. If this is seen under normal everyday lighting at normal angles then this is a major problem. I agree some of these pictures look bad, but I never personally use the device in this way so I'm not sure if this is an issue or not?

I do think people (myself included) hold Apple to the highest unattinable standard. Marketing pictures are always perfect, but Apple and other companies mass produce millions of devices in China, by workers who don't make enough money to purchase the devices. At some point, consumers need to use the devices (most likely dent and scratch them ourselves) and then start the wait for the newest version.

This is a tough one, because the pictures looks bad, but it also sounds like you need to the perfect scenario to see this issue.

It must be held that way to view the warping on the left side of the aluminum body, they’re mild ripples. Only two can be seen bulging out, usually there’s more around the Apple logo or near the camera lens. Although, I’ve discovered that you don’t need specific lighting (they’re just easy to view this way), since I was able to see it in the Apple Store and in another user’s photo. Obviously light needs to cast a shadow and brighten the bulge to notice the ripples, the bumps are gradual, these are not dents.

Regardless, these are defects.

I have made comments on other threads about how obsessed people can be and will shine bright lights on their devices at just the right angle to find flaws and then I actually find proof!

Not complaining but I wonder how many iPads would look like this if you shine a bright light on it at just the right angle? But again, I wonder how many people shine a bright light on their device to look for flaws. Hope you get it sorted.

Point being nothing is perfect. Apple products are expensive but that does not guarantee or equate manufacturing perfection. I don't think it exists.

Yes, well, when people buy expensive products they tend to inspect it, wouldn’t you say? Unless you like to be blindly spoon-fed by what ever Apple gives you, then no one wants a defective product, it’s easy as that. Its just some are more ignorant and naive than others.

Shining a light source on my new devices was never always the case, just so we’re clear. With my first 2018 iPad Pro unit, I noticed this defect when I felt it two weeks later. Shining a light on it made me realized the aluminum body was rippled. Of course, when you realize this defect and intend to exchange it, what do you do? Check the next unit if it has it too, right? Let’s not mindlessly accept what we got swapped, doing that with an exchange is sheer incompetence. You came there for a reason after all, it’s fair game to check for the same flaw.

A majority of iPad Pros this year have this flaw. And if you’re truly wondering how many people shine a light on their devices to inspect, then the answer is: Not a lot, not even I did this prior.

But it’s sad that you’ve never owned a perfect device, I have. And there are perfect hardwares out there, stop being so pathetic with this nonsense, let’s not accept imperfections. My old 2015 iPad Pro has exceptional build quality as opposed to my new-gen iPad Pro, the sheet of aluminum is flat on it, just like the aluminum on the underside and top lid of my 15” MacBook Pro. My iPhone X and before those were perfect too. Perfect units do exist, however Apple’s QC for this year’s iPad Pro are awful. But you can wallow in your mind that perfect units don’t exist if you want, don’t expect me to follow your mindset.

Defects are defects, don’t try to justify them with excuses or nonsense.

 

[inghulent73]

I've been following this thread for a few days now. I am very picky about my devices being in "perfect" condition out of the box. Dead pixels, scratches, dings, or dents are not acceptable. Do I notice slight discoloration in the LTE bands (yes, but I think this is a little much because this happens with plastic). Where I start to lose people is the following example: You need to hold the device at a specfic angle, under specific lighting, etc. If this is seen under normal everyday lighting at normal angles then this is a major problem. I agree some of these pictures look bad, but I never personally use the device in this way so I'm not sure if this is an issue or not?

I do think people (myself included) hold Apple to the highest unattinable standard. Marketing pictures are always perfect, but Apple and other companies mass produce millions of devices in China, by workers who don't make enough money to purchase the devices. At some point, consumers need to use the devices (most likely dent and scratch them ourselves) and then start the wait for the newest version.

This is a tough one, because the pictures looks bad, but it also sounds like you need to the perfect scenario to see this issue.

I looked at mine in normal daylight and it had the small bump on the back and is slightly curved right out of the box. To be honest though, if it wasn't for these threads I would of never checked, and most likely would have never noticed.

 

[jazz1]

Well that’s something I never considered. Then again, I just sell my device on Kijiji so no issue for me.

Could you share us a pic of you posing your iPad in front of a light source in the same fashion as my photos? I’ve yet to see an iPad Pro without one, but would love to use it as evidence that there are iPads out there with no warpings.

Sure thing tomorrow when I have time to do so.

No problems on my copy. Keeping the folio on full time just in case.

 

[tazdevl]

It's either not a widespread problem, or it's not major enough for the typical person to notice -- possibly both. To suggest that Apple is intimidating people into silence is just... Wow.

I’m a marketing/product guy so I see this all the time. What do you think PR does when a product doesn’t cut mustard and there’s a potential revenue impact?

There are plenty of articles out there regarding the Apple PR machine blackballing sites, withholding ad funds, no longer sending eval units, forgetting to invite folks from launch events etc... it’s carrot-stick mentality, especially when things aren’t going well, media isn’t picking up their narrative, someone published a negative review etc... read up.

Somethings going on. Any flaw in an Apple product has been rabidly picked up by the media like a s’more on the floor at a weight watchers convention. There’s nothing...

 

[jazz1]

I know it must be frustrating for people that have received iPad Pros that are physically flawed. I think the true measure of Apple is how they help people with replacements and refunds regardless of whether or not they have AppleCare or have gone beyond the return policy.

That said, I think Apple could be more proactive in reaching out to let buyers know they are aware of the problem whether or not it is widespread. Apple makes premium products and generally treats their buyers well IMHO and experience. If they don’t then just close the Apple Stores and sell cheap products to the masses.

If they don’t do so then they can no longer justify their premium prices or cult following. Hey, I’ve been a cult member since the Apple //+ and have warm memories of in person user meetings locally and at MacWorld events. Maybe this is all nolstagia, but Apple users deserve great support and treatment in the here and now.

 

[symphony]

I’ve brought up this user before in this thread, and I don’t think I’ve made an update to it, but he exchanged his space grey iPad Pro just shortly after his return period ended and he still received a warped unit.

Here’s another user’s iPad with aluminum warping near the Apple logo, which can be seen in broad daylight.

And I’ve spoken to many others who are also facing these issues, not all of them have shared an image with me, but I don’t doubt them.

Easy to miss when you always have it in a folio or using it an evenly lit area.

 

[mightyjabba]

I’m a marketing/product guy so I see this all the time. What do you think PR does when a product doesn’t cut mustard and there’s a potential revenue impact?

There are plenty of articles out there regarding the Apple PR machine blackballing sites, withholding ad funds, no longer sending eval units, forgetting to invite folks from launch events etc... it’s carrot-stick mentality, especially when things aren’t going well, media isn’t picking up their narrative, someone published a negative review etc... read up.

Somethings going on. Any flaw in an Apple product has been rabidly picked up by the media like a s’more on the floor at a weight watchers convention. There’s nothing...

So your theory is that Apple has threatened literally every media outlet in existence to not mention an endemic problem with their new flagship product? Even YouTubers and independent people who have no incentive to keep them happy, and in many cases would love to be the one to break a negative story about Apple?

 

[tazdevl]

So your theory is that Apple has threatened literally every media outlet in existence to not mention an endemic problem with their new flagship product? Even YouTubers and independent people who have no incentive to keep them happy, and in many cases would love to be the one to break a negative story about Apple?

That’s taking it to the point of ridiculous. If word doesn’t get out via the front page on MAJOR sites, chances are it won’t be picked up anywhere else.

 

[drew0020]

I’ve brought up this user before in this thread, and I don’t think I’ve made an update to it, but he exchanged his space grey iPad Pro just shortly after his return period ended and he still received a warped unit.

View attachment 810653 View attachment 810654

Here’s another user’s iPad with aluminum warping near the Apple logo, which can be seen in broad daylight.

View attachment 810652

And I’ve spoken to many others who are also facing these issues, not all of them have shared an image with me, but I don’t doubt them.

Easy to miss when you always have it in a folio or using it an evenly lit area.

I’ve looked at the pictures and angles under certain types of light. I definitely see the issue but on the other hand who uses their iPad in this fashion? It’s almost like turning a car upside down and seeing an ssue with the paint. Just not sure if this really matters?

 

[mightyjabba]

That’s taking it to the point of ridiculous. If word doesn’t get out via the front page on MAJOR sites, chances are it won’t be picked up anywhere else.

If things like Twitter, individual blogs, and YouTube didn't exist, maybe that could be possible. But MacRumors is literally the only place I've seen anyone mention this exact issue. I still say that it's either limited in scope or so minor that the average person doesn't care. I haven't seen it in person so I'm not sure which side I fall on.

Besides, if Apple had the ability to quash news about issues like this, it seems odd that the whole "bendgate 2.0" thing would have gotten so much traction.

 

[jazz1]

I’ve looked at the pictures and angles under certain types of light. I definitely see the issue but on the other hand who uses their iPad in this fashion? It’s almost like turning a car upside down and seeing an ssue with the paint. Just not sure if this really matters

I doubt those with the warping issue would be in agreement. I’ve owned many iPads and have not seen this issue, including the 12.9 Pro I own now. For the price and given Apple’s reputation for high end design I can’t see how warping would be acceptable. I would extend my opinion to beyond “out of the box” to normal use.

 

[drew0020]

I doubt those with the warping issue would be in agreement. I’ve owned many iPads and have not seen this issue, including the 12.9 Pro I own now. For the price and given Apple’s reputation for high end design I can’t see how warping would be acceptable. I would extend my opinion to beyond “out of the box” to normal use.

Again if it’s warping in normal light under normal angles I agree. But... every picture I’ve seen is holding an iPad at a specific angle and looking at the back of it. I mean who uses it that way? In fact, after I unboxed mine I put it in a folio and have never once looked at the back.

 

[OLDGUYWITHAHIFI]

It must be held that way to view the warping on the left side of the aluminum body, they’re mild ripples. Only two can be seen bulging out, usually there’s more around the Apple logo or near the camera lens. Although, I’ve discovered that you don’t need specific lighting (they’re just easy to view this way), since I was able to see it in the Apple Store and in another user’s photo. Obviously light needs to cast a shadow and brighten the bulge to notice the ripples, the bumps are gradual, these are not dents.

Regardless, these are defects.



Yes, well, when people buy expensive products they tend to inspect it, wouldn’t you say? Unless you like to be blindly spoon-fed by what ever Apple gives you, then no one wants a defective product, it’s easy as that. Its just some are more ignorant and naive than others.

Shining a light source on my new devices was never always the case, just so we’re clear. With my first 2018 iPad Pro unit, I noticed this defect when I felt it two weeks later. Shining a light on it made me realized the aluminum body was rippled. Of course, when you realize this defect and intend to exchange it, what do you do? Check the next unit if it has it too, right? Let’s not mindlessly accept what we got swapped, doing that with an exchange is sheer incompetence. You came there for a reason after all, it’s fair game to check for the same flaw.

A majority of iPad Pros this year have this flaw. And if you’re truly wondering how many people shine a light on their devices to inspect, then the answer is: Not a lot, not even I did this prior.

But it’s sad that you’ve never owned a perfect device, I have. And there are perfect hardwares out there, stop being so pathetic with this nonsense, let’s not accept imperfections. My old 2015 iPad Pro has exceptional build quality as opposed to my new-gen iPad Pro, the sheet of aluminum is flat on it, just like the aluminum on the underside and top lid of my 15” MacBook Pro. My iPhone X and before those were perfect too. Perfect units do exist, however Apple’s QC for this year’s iPad Pro are awful. But you can wallow in your mind that perfect units don’t exist if you want, don’t expect me to follow your mindset.

Defects are defects, don’t try to justify them with excuses or nonsense.

Most of my devices seem to be perfect to me, yet on the other hand I don't inspect them with bright lights or go over them with a magnifying glass. I have owned every iPhone model ever made, multiple Apple products including Apple tv's, Airport extremes, time capsules, base stations, monitors, desktops, laptops, etc. Most recently my arsenal has included two 4th Gen Apple TV's no issues, two 2015 MacBook Airs no issues, One 2015 MBP no issues, two Mac Mini's no issues, 4th Gen Apple Watch no issues, an iPhone XS no issues, an iPhone 7 Plus no issues, and a 4th gen iPod no issues.

I have never inspected them in bright lights, looked for imperfections, or flaws but I am sure they may have some. The iPhone XS I just bought has a warm tone to the screen that some would say is a yellow screen, is defective, and I should return it. Looks fine to me, but other more picky people may call it defective, and return their phones multiple times until they find what they think is the the perfect phone. I read a thread about the new Apple Watch and how some feel the screen brightness bleeds on the edges, and have replaced them multiple times. If I took my Apple Watch into a dark room, turned up the brightness all the way, and looked at it at just the right angle I may be able to duplicate their issue on my watch. But my question is why? It works perfectly, and under most conditions is perfect (Unless you go looking for issues). If you consider me settling for less, than who am I to judge.

I guess you could say one man's treasure are another man's junk. I say Apple products have been pretty good to me. The MacBook Air I last purchased had a small smudge in the finish right out of the box. I found no reason to return it. Works great, has been a faithful computer and continues to perform as expected and without issue. To me I call that perfection.

 

[1rottenapple]

I’m not going to li but I thought my 12.9 3rd gen had a slight bent I freaked out for 2 mins lol. It wasn’t bent thankfully. I haven’t been taken it out of the house and never been in a bag.

 

[symphony]

Again if it’s warping in normal light under normal angles I agree. But... every picture I’ve seen is holding an iPad at a specific angle and looking at the back of it. I mean who uses it that way? In fact, after I unboxed mine I put it in a folio and have never once looked at the back.

You are unlikely to see any type of warping that is shallow under normal light or angle, if they’re unable to produce a shadow and illuminate the bulges. These are gradual bumps.

Not everyone is you, keep that in mind, and not everyone ignores defects. It’s a flaw, it’s defective, how hard is it to comprehend that it’s not supposed to be this way? It should be a flat aluminum case, it should not have ripples on them. This wasn’t the standard before. My old iPad Pro and MacBook Pro do not have this.

Most of my devices seem to be perfect to me, yet on the other hand I don't inspect them with bright lights or go over them with a magnifying glass. I have owned every iPhone model ever made, multiple Apple products including Apple tv's, Airport extremes, time capsules, base stations, monitors, desktops, laptops, etc. Most recently my arsenal has included two 4th Gen Apple TV's no issues, two 2015 MacBook Airs no issues, One 2015 MBP no issues, two Mac Mini's no issues, 4th Gen Apple Watch no issues, an iPhone XS no issues, an iPhone 7 Plus no issues, and a 4th gen iPod no issues.

I have never inspected them in bright lights, looked for imperfections, or flaws but I am sure they may have some. The iPhone XS I just bought has a warm tone to the screen that some would say is a yellow screen, is defective, and I should return it. Looks fine to me, but other more picky people may call it defective, and return their phones multiple times until they find what they think is the the perfect phone. I read a thread about the new Apple Watch and how some feel the screen brightness bleeds on the edges, and have replaced them multiple times. If I took my Apple Watch into a dark room, turned up the brightness all the way, and looked at it at just the right angle I may be able to duplicate their issue on my watch. But my question is why? It works perfectly, and under most conditions is perfect (Unless you go looking for issues). If you consider me settling for less, than who am I to judge.

I guess you could say one man's treasure are another man's junk. I say Apple products have been pretty good to me. The MacBook Air I last purchased had a small smudge in the finish right out of the box. I found no reason to return it. Works great, has been a faithful computer and continues to perform as expected and without issue. To me I call that perfection.

For the price you pay, it’s appalling that you do not inspect your devices. You don't need bright lights or a magnifying glass to spot any imperfections, just use your brain and common sense.

Anyway, how about you don’t contradict yourself. You just said nothing is perfect, and such a thing does not exist. Despite saying all that, you go on to say that you find your devices *seemingly* perfect, stating that *most* of your devices have no issue. Yet you contradict yourself even further and say that you are sure they might have some flaws, but you just don’t have the sense to inspect your own expensive products for defects (cuz you don’t care).

In fact, you just gave me examples of potential defects on your devices. Therefore they’re not perfect. If what you state is true and you have them, then: Uneven brightness on the Apple Watch is a defect, having an iPhone with an unusually warm display compared to others is a poorly calibrated flawed display, and unremovable blemishes on the Mac is an imperfection, but you just don’t care, you choose not to look for them, and you choose not to do anything about it, it is simply carelessness. If you honestly think that uneven brightness on the Apple Watch is normal and not a defect, then you’re hopeless.

And just because you’re careless, does not mean we all are. We spend a lot of money on our Apple products, it’s understandable and fair to look for any defects. Do not try to shame others for understanding the value of their purchased goods. You cannot try to argue any of that without sounding like a fool who has no sense in their expenses. And I don’t need you to explain why you accepted these flawed units. Oh well, too late. I learned you only perceive things as ‘issues’ if they don’t function, it’s obviously more than just that, it’s not all black and white.

If you really want to know why, then the answer is simple, no one wants defects, regardless of what they are. It should not require me to repeat this multiple times. Do you know what defects are? Clearly, they are not meant to be, it is not normal. And for that reason it should not exist. iPad Pros with warped and bent aluminum cases; displays with backlight bleeding, white spots, and spotlighting; aluminum or plastic scuffing, blemishes, and dents; broken USB-C port; scratched screens; dead pixels; crackling speakers; and battery drain are all defects, they aren’t normal, they are not standard, and should not be acceptable. But hey, as long as iOS still works, I’m sure you’ll still keep it.

And I think it’s a given~that if you go looking for issues, and you find these issues, then they indeed have issues. The point of an inspection is to look for problems and defects. I’ve seen many statements similar to yours, and that mindset is idiotic, like go-figure!! Thank you for pointing out the obvious. Who cares if people are being picky and returning their units, why is this even something you need to bring up anyway? Do people caring about their units that they’ve purchased offend you so much? Let these people be, at least they have some care in the world.

Apple products have been good to you as they have for me, except you distinctly don’t know better. You can not comprehend defects, you do not care about defects, and you do not understand how the amount of money you are spending affects your perspective on the product you are purchasing. You clearly fit the words I’ve been using in this thread: Careless, ignorant, and naive. And that’s what I consider you as. I would rather have a product that—works great and is built great—for the amount I’m paying for. Other than that it’s pathetic and a joke if you think defects are perfection.

 

[mightyjabba]

For the price you pay, it’s appalling that you do not inspect your devices. You don't need bright lights or a magnifying glass to spot any imperfections, just use your brain and common sense.

Anyway, how about you don’t contradict yourself. You just said nothing is perfect, and such a thing does not exist. Despite saying all that, you go on to say that you find your devices *seemingly* perfect, stating that *most* of your devices have no issue. Yet you contradict yourself even further and say that you are sure they might have some flaws, but you just don’t have the sense to inspect your own expensive products for defects (cuz you don’t care).

In fact, you just gave me examples of potential defects on your devices. Therefore they’re not perfect. If what you state is true and you have them, then: Uneven brightness on the Apple Watch is a defect, having an iPhone with an unusually warm display compared to others is a poorly calibrated flawed display, and unremovable blemishes on the Mac is an imperfection, but you just don’t care, you choose not to look for them, and you choose not to do anything about it, it is simply carelessness. If you honestly think that uneven brightness on the Apple Watch is normal and not a defect, then you’re hopeless.

And just because you’re careless, does not mean we all are. We spend a lot of money on our Apple products, it’s understandable and fair to look for any defects. Do not try to shame others for understanding the value of their purchased goods. You cannot try to argue any of that without sounding like a fool who has no sense in their expenses. And I don’t need you to explain why you accepted these flawed units. Oh well, too late. I learned you only perceive things as ‘issues’ if they don’t function, it’s obviously more than just that, it’s not all black and white.

If you really want to know why, then the answer is simple, no one wants defects, regardless of what they are. It should not require me to repeat this multiple times. Do you know what defects are? Clearly, they are not meant to be, it is not normal. And for that reason it should not exist. iPad Pros with warped and bent aluminum cases; displays with backlight bleeding, white spots, and spotlighting; aluminum or plastic scuffing, blemishes, and dents; broken USB-C port; scratched screens; dead pixels; crackling speakers; and battery drain are all defects, they aren’t normal, they are not standard, and should not be acceptable. But hey, as long as iOS still works, I’m sure you’ll still keep it.

And I think it’s a given~that if you go looking for issues, and you find these issues, then they indeed have issues. The point of an inspection is to look for problems and defects. I’ve seen many statements similar to yours, and that mindset is idiotic, like go-figure!! Thank you for pointing out the obvious. Who cares if people are being picky and returning their units, why is this even something you need to bring up anyway? Do people caring about their units that they’ve purchased offend you so much? Let these people be, at least they have some care in the world.

Apple products have been good to you as they have for me, except you distinctly don’t know better. You can not comprehend defects, you do not care about defects, and you do not understand how the amount of money you are spending affects your perspective on the product you are purchasing. You clearly fit the words I’ve been using in this thread: Careless, ignorant, and naive. And that’s what I consider you as. I would rather have a product that—works great and is built great—for the amount I’m paying for. Other than that it’s pathetic and a joke if you think defects are perfection.

(Emphasis added by me.) That's a seriously aggressive and condescending response there, friend. I read OLDGUYWITHAHIFI's post as simply saying that he doesn't expect literal perfection and doesn't let minor defects ruin his experience owning a device. And to be honest I think that's the healthier attitude to take. This minor warping issue shouldn't be happening, it's true, but it also doesn't appear to affect the usability or soundness of the device in any way. If it bothers you enough to return it, then fine, but I don't think it's "careless ignorant and naive" to just keep it and use it. If anything, expecting perfection seems more naive to me.

 

[macjoshua]

Very glad that I decided to hold off on purchasing one. It felt kind of flimsy in the store, and on top of that, the price .

 

[alFR]

You are unlikely to see any type of warping that is shallow under normal light or angle

You don't need bright lights or a magnifying glass to spot any imperfections

 

[OLDGUYWITHAHIFI]

You are unlikely to see any type of warping that is shallow under normal light or angle, if they’re unable to produce a shadow and illuminate the bulges. These are gradual bumps.

Not everyone is you, keep that in mind, and not everyone ignores defects. It’s a flaw, it’s defective, how hard is it to comprehend that it’s not supposed to be this way? It should be a flat aluminum case, it should not have ripples on them. This wasn’t the standard before. My old iPad Pro and MacBook Pro do not have this.



For the price you pay, it’s appalling that you do not inspect your devices. You don't need bright lights or a magnifying glass to spot any imperfections, just use your brain and common sense.

Anyway, how about you don’t contradict yourself. You just said nothing is perfect, and such a thing does not exist. Despite saying all that, you go on to say that you find your devices *seemingly* perfect, stating that *most* of your devices have no issue. Yet you contradict yourself even further and say that you are sure they might have some flaws, but you just don’t have the sense to inspect your own expensive products for defects (cuz you don’t care).

In fact, you just gave me examples of potential defects on your devices. Therefore they’re not perfect. If what you state is true and you have them, then: Uneven brightness on the Apple Watch is a defect, having an iPhone with an unusually warm display compared to others is a poorly calibrated flawed display, and unremovable blemishes on the Mac is an imperfection, but you just don’t care, you choose not to look for them, and you choose not to do anything about it, it is simply carelessness. If you honestly think that uneven brightness on the Apple Watch is normal and not a defect, then you’re hopeless.

And just because you’re careless, does not mean we all are. We spend a lot of money on our Apple products, it’s understandable and fair to look for any defects. Do not try to shame others for understanding the value of their purchased goods. You cannot try to argue any of that without sounding like a fool who has no sense in their expenses. And I don’t need you to explain why you accepted these flawed units. Oh well, too late. I learned you only perceive things as ‘issues’ if they don’t function, it’s obviously more than just that, it’s not all black and white.

If you really want to know why, then the answer is simple, no one wants defects, regardless of what they are. It should not require me to repeat this multiple times. Do you know what defects are? Clearly, they are not meant to be, it is not normal. And for that reason it should not exist. iPad Pros with warped and bent aluminum cases; displays with backlight bleeding, white spots, and spotlighting; aluminum or plastic scuffing, blemishes, and dents; broken USB-C port; scratched screens; dead pixels; crackling speakers; and battery drain are all defects, they aren’t normal, they are not standard, and should not be acceptable. But hey, as long as iOS still works, I’m sure you’ll still keep it.

And I think it’s a given~that if you go looking for issues, and you find these issues, then they indeed have issues. The point of an inspection is to look for problems and defects. I’ve seen many statements similar to yours, and that mindset is idiotic, like go-figure!! Thank you for pointing out the obvious. Who cares if people are being picky and returning their units, why is this even something you need to bring up anyway? Do people caring about their units that they’ve purchased offend you so much? Let these people be, at least they have some care in the world.

Apple products have been good to you as they have for me, except you distinctly don’t know better. You can not comprehend defects, you do not care about defects, and you do not understand how the amount of money you are spending affects your perspective on the product you are purchasing. You clearly fit the words I’ve been using in this thread: Careless, ignorant, and naive. And that’s what I consider you as. I would rather have a product that—works great and is built great—for the amount I’m paying for. Other than that it’s pathetic and a joke if you think defects are perfection.

My point being what seems fine to me may not be to another. Conversely, what I think is over the top expectations for a product might seem normal to another. Of course we expect a product to work, not have broken parts, or have dead pixels. But when a person starts to examine a product to an extreme level, it seems unhealthy to me. All I was questioning is a person's definition of perfection. Just my point of view.

It's all about perception. I feel expecting a product to be "perfect" in every way and having to go to extreme measures to ensure the product is perfect is fine. Not going to call anyone names or accuse them or recklessness. You just won't see me using my product under bright lights looking at it from every angle and say "oh no look there is a flaw".

Seems like a waste of time sort of like arguing about an electronic product on a forum. I appreciate the conversation, maybe I learned something new about human nature. Good luck to you. Hope you resolve the issue.

 

[drew0020]

You are unlikely to see any type of warping that is shallow under normal light or angle, if they’re unable to produce a shadow and illuminate the bulges. These are gradual bumps.

Not everyone is you, keep that in mind, and not everyone ignores defects. It’s a flaw, it’s defective, how hard is it to comprehend that it’s not supposed to be this way? It should be a flat aluminum case, it should not have ripples on them. This wasn’t the standard before. My old iPad Pro and MacBook Pro do not have this.

If you can't see this problem in and I am quoting you,"normal light or angle, if they are unable to produce a shadow and illuminate the bulges" then is this really a defect? If I have to hold my iPad at a 37.5 degree angle into direct light while staring at the back of the device to see the issue then I respectfully disgree with you that this is a defect. Now if I unbox my iPad flip it over and see a bulge that is clearly a problem.

 

[symphony]

(Emphasis added by me.) That's a seriously aggressive and condescending response there, friend. I read OLDGUYWITHAHIFI's post as simply saying that he doesn't expect literal perfection and doesn't let minor defects ruin his experience owning a device. And to be honest I think that's the healthier attitude to take. This minor warping issue shouldn't be happening, it's true, but it also doesn't appear to affect the usability or soundness of the device in any way. If it bothers you enough to return it, then fine, but I don't think it's "careless ignorant and naive" to just keep it and use it. If anything, expecting perfection seems more naive to me.

I’m just saying how it is, I don’t like being dishonest, and I’d rather not downplay any of this. Defects are defects, it’s so appalling that people can not comprehend that some others don’t find any sort of defect acceptable? I’m using these words by definition by the way. If you disagree, get off my thread.

Accepting things blindly is naive to me for the money you’ve spent, and knowing you have defects but accepting it anyway is beyond naivety, or just careless. This is why I can’t accept that mindset, there are perfect units out there, you just don’t know better.

If my old iPad Pro and current MacBook Pro don’t have any sort of warping, then this new generation iPad Pro shouldn’t have it either.

If you can't see this problem in and I am quoting you,"normal light or angle, if they are unable to produce a shadow and illuminate the bulges" then is this really a defect? If I have to hold my iPad at a 37.5 degree angle into direct light while staring at the back of the device to see the issue then I respectfully disgree with you that this is a defect. Now if I unbox my iPad flip it over and see a bulge that is clearly a problem.

Do you know what a defect is? The metal should be flat, not rippled. I already said this to you once. It is a defect. I can not believe you think warped metal isn’t a defect. You can go ahead and tell me why warped metal isn’t a defect though.

By the way, you don’t need direct light to see it, it’s just easy to view them with a camera. And obviously you need to look at the back of your iPad to view the bumps on the back lol, stop trying to make it seem like there’s more steps to this. If it’s warped, then you have to find where it is located, this shouldn’t even need to be stated.