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To the OP:

Did you wind and unwind the cable a lot for carrying around? Perhaps the constant winding can fray the cables inside the cord. Definitely a design flaw.

It's not the cable winding, at least not so much. I have a theory on why this is happening.

I've noticed quite a few owners of MagSafe hardware that literally STRETCH the cable to its very limits when they are using it in locations where a power outlet is just out of reach. Many times the cable is stretched at an angle from the connector, and so the power cable is pulled hard and bends right where it meets up with the magsafe connector. I suspect that with repeated stretching and bending like this, the wires fray at the joint, ultimately causing the short circuit and resulting meltdown.

Whether or not you call that "customer abuse" is something I'll leave open for discussion. But I think part of the problem is that Apple chose not to mold sufficient insulation support at that point where the power cable plugs into this solid plastic connector. If you look at most other power connectors (including the previous "power ring" version of iBook AC adapters), you see rubber or plastic ridges or rings molded from where the cable terminates into a connector. This is to prevent fraying, and it often works. This is absent on MagSafe connectors, and I think we're seeing why this was probably a bad idea. They did try to add a little extra rubber at the end, but clearly, that's not enough, and just extends the point where the wires fray and meltdown.


I can only suggest that people avoid excessivly stretching their connector cables beyond their limits, and avoid hard bends at the connection points. When I hook up my MacBook Pro to power, I try to make sure the magsafe connector has plenty of slack and is't twisted or forced to bend. HOPEFULLY this means my Mac won't burn up some day.
 
Sorry to say but... I believe the pictures are fake/customer abuse.

For me it looks more likely that the cable it cut in half at one side. When the cable gets hot it will melt... does someone see melted pvc?

If the cable starts burning or gets hot why the wires inside are broken then?


Kinda looks that way to me too:(
 
It's not the cable winding, at least not so much. I have a theory on why this is happening.

I've noticed quite a few owners of MagSafe hardware that literally STRETCH the cable to its very limits when they are using it in locations where a power outlet is just out of reach. Many times the cable is stretched at an angle from the connector, and so the power cable is pulled hard and bends right where it meets up with the magsafe connector. I suspect that with repeated stretching and bending like this, the wires fray at the joint, ultimately causing the short circuit and resulting meltdown.

Whether or not you call that "customer abuse" is something I'll leave open for discussion. But I think part of the problem is that Apple chose not to mold sufficient insulation support at that point where the power cable plugs into this solid plastic connector. If you look at most other power connectors (including the previous "power ring" version of iBook AC adapters), you see rubber or plastic ridges or rings molded from where the cable terminates into a connector. This is to prevent fraying, and it often works. This is absent on MagSafe connectors, and I think we're seeing why this was probably a bad idea. They did try to add a little extra rubber at the end, but clearly, that's not enough, and just extends the point where the wires fray and meltdown.


I can only suggest that people avoid excessivly stretching their connector cables beyond their limits, and avoid hard bends at the connection points. When I hook up my MacBook Pro to power, I try to make sure the magsafe connector has plenty of slack and is't twisted or forced to bend. HOPEFULLY this means my Mac won't burn up some day.

I can agree with you in that it was probally partly my fault. Many times the cable has been bent at the point where it frayed. But still the cable should be built so it does not do this after 1 year.
 
I can agree with you in that it was probally partly my fault. Many times the cable has been bent at the point where it frayed. But still the cable should be built so it does not do this after 1 year.

Cables on portable machines should be designed to take this kind of use. Apple needs to redesign their strain relief better and use a heavier gauge wire in its cords. Perhaps even use a swivel elbow connector on both the power brick and the magsafe. It might not end up looking so elegant but it will probably last longer.
 
I just got my Mom to unplug the MBP at home, lol. What I would do is move that small piece of plastic that is used to hold the cable together when wound up around the brick right against the mag safe connector. I did this with my iBook all the time but you guys are right about the iBook's connector being beefier where it connects to the laptop.

The iBook has gone through 350+ charges and I wind up that connector and unwind it daily.

Seems like I'm going to have to be more careful with this new magsafe one :(.
 
I dont understand what you think i did. Why the hell would i take a knife and slice my power adaptor? And me slicing the power adapter still doesn't explain the burn marks and melting...

Ignore them. THey have no idea what they are talking about. You can plainly see scorch marks and melted ruber in your pics, besides which every fire is slightly different.
 
I dont understand what you think i did. Why the hell would i take a knife and slice my power adaptor? And me slicing the power adapter still doesn't explain the burn marks and melting...

It looks like it was stretched then maybe cut or opened not saying it was done on purpose , just looks a little abused:(
 
Yeah, I'll have to say, I see no reason to believe this was abused. Looks burnt to me. But, ugh, I ain't no electrical engineer :p

If you want "more" I'd call up Apple, and claim that your cat was standing near the power supply when it sparked; then proceed to claim that it lost an eye.

Seriously, this looks bad... Ouch. Sorry man.
 
I guess the damage could easily be user induced, but....doing so for a free replacement would still be a waste of time and terribly annoying.

Anyway...did this happen while you were using your macbook or charging it?
 
Sorry dude...

but for me this is a "burned cable".
400px-Magsafemelt.jpg
(as I do believe it's caused by customer abuse).

For me your cable is cut at one side. How I don't know... But I almost 100% sure it was not from a burning cable.

You're a perfect example of a Apple fan in denial.

Looks just like a burnt power cable to me, Op said he didn't cut it or anything like that.
 
This calls for a superior third-party power cable. I wonder if my insurance policy would even cover against this.
 
Sorry dude...

but for me this is a "burned cable".
400px-Magsafemelt.jpg
(as I do believe it's caused by customer abuse).

For me your cable is cut at one side. How I don't know... But I almost 100% sure it was not from a burning cable.

Have some faith in humanity... it certainly looks like a burned MagSafe to me. I've seen some split power cords (not from Apple) that look like that. These things aren't meant to handle defects and burn slowly -- I can easily see a pop splitting the rubber sheath like the OP's pic.
 
You're a perfect example of a Apple fan in denial.

Looks just like a burnt power cable to me, Op said he didn't cut it or anything like that.

I'm not an Apple fan...

First Macbook dead pixel apple replaced it:
Second one, after 5 weeks of use smoke under the keyboard.

iPod nano died (due to smoke incident - connected with Macbook).

Third Macbook DOA, iPod nano crooked screen.

Apple replaced it for a Macbook Pro

Macbook Pro, wrong configuration matt instead of glossy screen.

Replacement Macbook Pro battery defect (swollen).

Macbook Pro 4 weeks ago screen malfunction.

Now waiting on another replacement expected to arrive next week.

I prefer to receive my money back but even executive relations refused that.

So i'm NOT an Apple fan.
 
I'm not an Apple fan...

First Macbook dead pixel apple replaced it:
Second one, after 5 weeks of use smoke under the keyboard.

iPod nano died (due to smoke incident - connected with Macbook).

Third Macbook DOA, iPod nano crooked screen.

Apple replaced it for a Macbook Pro

Macbook Pro, wrong configuration matt instead of glossy screen.

Replacement Macbook Pro battery defect (swollen).

Macbook Pro 4 weeks ago screen malfunction.

Now waiting on another replacement expected to arrive next week.

I prefer to receive my money back but even executive relations refused that.

So i'm NOT an Apple fan.


Ditto for me 4 bad apples in the last 8 months, so not a Fan Boy here either, however the cords are fragile, and sometimes they get abused because they are Fragile, and should be thicker...
 
However the cords are fragile, and sometimes they get abused because they are Fragile, and should be thicker...

Well that's not his fault, is it? That's a design flaw, so your inflammatory comments are unhelpful. You can clearly see the discolouration as a result of heat in his pictures, which represents an extreme health hazard.

Glad you got a replacement. If it had been me, I would not have got off the phone until I had spoken to the highest possible representative and had a new MacBook being FedExed ASAP. They tried to fob me off when mine had that discolouration problem, and I stuck to my guns and managed to get a new one outside of the "replacement period".

There is absolutely no justification for that. It's a health hazard, and it needs to be redesigned, as clearly there are still issues.
 
Sorry dude...

but for me this is a "burned cable".
400px-Magsafemelt.jpg
(as I do believe it's caused by customer abuse).

For me your cable is cut at one side. How I don't know... But I almost 100% sure it was not from a burning cable.

K I'm gonna go ahead and be rude.
#1 Don't accuse people of stuff you don't really know what happened. It is quite irritating

#2 The same thing happened to mine not that long ago and Apple agreed it was not my fault.

#3 It makes me angry when people post about others "abuse" when it may have melted like he said and what happened to mine
 
Eeeeep could it happen to me too?

Looks like the same thing is gonna be happening to me soon too maybe?

Heres the state of mine at the minute because i wind it up around the two little flippy arms:

Photo70.jpg


Any ideas about what i should do. I doubt they'd replace it do you agree? I'm just a bit worried now.
 
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