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My Macbook Pro Burnt Me

J

jrs2090

macrumors newbie
Original poster
Jul 20, 2005
22
1
Hey all,
I know that it's a known fact that Macbook Pro's get very hot, but recently my Macbook Pro actually burnt me! It burnt a patch of skin on my left hand at a spot right near the Macsafe Connector. It hurt like a mother. Does anyone have any suggestions as to how to prevent this injury in the future. I have the most recent update of 10.4.7 and this whole hotbook thing is not fun. I wanna have children still too!!!!!

Thanks,
JRS
 
My advice would be to use it on a hard surface, like a countertop or table. There are also some pads you can buy if you do need to use it on your lap. Some of them are USB powered and have fans on them.

This is why they aren't referred to as "laptops" anymore, and are now known as portables. :) Mine gets hot on the bottom too, so I just adapt and set it on the coffee table when it's time to type and I'm relaxing on the couch or whatever.
 
poor you. i still have a massive scar on my stomach from spilling hot potatoy water when cooking last summer. i hope it odesn't scar.
 
Solution!

Oven mitts and a combo fan/laptop support made for your lap.

Brilliant!
 
I called in apple about a broken macbook recently and also complained about the heat it was immiting from the bottom and the only excuse the guy gave me is that apple doesn't call them "lap-tops" for a reason anymore. They are now notebooks. My powerbook doesn't burn me though. I hope they can fix this issue in the next revision of note-books
 
I'd get a moderately heavy-duty fan-tray-thingy for the underside. Mine doesn't get that hot, but there's a review of one cheap-if-industrial ByteCC model in the "Buying Advice" forum, and there are dozens of others available. Just make sure to get one than moves significant air, or it's a waste of money.
 
fatties said:
poor you. i still have a massive scar on my stomach from spilling hot potatoy water when cooking last summer. i hope it odesn't scar.
Click to expand...


WHAT :confused:

You have a massive scar on your stomach and you hope it doesn't scar, huh?
 
I've just been looking into this as well because my gf just got a new MBP and I will also be getting one hopefully by next week *fingers crossed*.

I noticed when I was testing her computer just how hot these babies get. I've never owned a laptop before and I think that's part of my problem because I know they run hot in general.

So I was looking into solutions for this and I found two different products:

KoolSink

Which looks just like a piece of metal but from what I've read is very effective at dissipating the heat.

and,

iLap

Which looks a little more comfortable.

So, I guess it is just personal preference. I'll be getting the KoolSink since I'll be playing lots of games on my computer and don't want any heat issues.
 
Those are two nice, fancy ones. Though it's worth mentioning that the Koolsink one looks almost identical to the ByteCC one I mentioned, but without fans. Turn the fans off and you've got pretty much the same product. Turn them on, and you've got extra cooling.

Neither is going to feel very good sitting on your lap, though. The fancier iLap is probably necessary for that.
 
Yeah except the Bytecc looks a little cheaper.

Do fans even make that much of a difference, just blowing on the case of the laptop?
 
modShade said:
iLap

Which looks a little more comfortable.

So, I guess it is just personal preference. I'll be getting the KoolSink since I'll be playing lots of games on my computer and don't want any heat issues.
Click to expand...

I have an iLap for my MBP. Definitely keeps it cooler, improves the viewing angle both on a desk and on the lap, and it is very comfortable for lap use. Got mine at the local CompUSA for $49.99. It matches the MBP so well. Highly recommended :)
 
jrs2090 said:
Hey all,
I know that it's a known fact that Macbook Pro's get very hot, but recently my Macbook Pro actually burnt me! It burnt a patch of skin on my left hand at a spot right near the Macsafe Connector. It hurt like a mother. Does anyone have any suggestions as to how to prevent this injury in the future. I have the most recent update of 10.4.7 and this whole hotbook thing is not fun. I wanna have children still too!!!!!

Thanks,
JRS
Click to expand...

Pics? i want to see how bad it is :)
 
who here finds this pathetic that Apple's way of getting around this heat problem is by diverting it with excuses? I love their computers, and Im a long time user...but by simply re-naming the computer as a "Notebook" instead of a "Laptop" is pretty shallow. If they arent meant to be used on your lap and instead on a desk or if you wish to use it on your lap you have to cart around a 3rd party add-on...well it's sad. The "notebooks" should be cool enough that they dont burn you. I know metal is very condusive to heat and can heat up really quick, but if you can't create a computer that doesnt stay below a temperature to where its comfortable within reason to touch...well then what do you have?
 
jrs2090 said:
Hey all,
I know that it's a known fact that Macbook Pro's get very hot, but recently my Macbook Pro actually burnt me! It burnt a patch of skin on my left hand at a spot right near the Macsafe Connector. It hurt like a mother. Does anyone have any suggestions as to how to prevent this injury in the future. I have the most recent update of 10.4.7 and this whole hotbook thing is not fun. I wanna have children still too!!!!!

Thanks,
JRS
Click to expand...
call 1-800-APL-CARE
kindly ask for a 'product specialist'
calmly explain that the MBP has burnt you, push the fact that there is a visible mark, explain that you are very dissatisfied.
Calmly await your shiny new MBP.

(the product specialists will try to play it down at first. Be diligent. DO NOT accept anything less than a replacement. The computer should NEVER get hot enough to burn skin!!)
 
jrs2090 said:
Hey all,
I know that it's a known fact that Macbook Pro's get very hot, but recently my Macbook Pro actually burnt me! It burnt a patch of skin on my left hand at a spot right near the Macsafe Connector. It hurt like a mother. Does anyone have any suggestions as to how to prevent this injury in the future. I have the most recent update of 10.4.7 and this whole hotbook thing is not fun. I wanna have children still too!!!!!

Thanks,
JRS
Click to expand...
Since we both own a MacBook Pro, I suggest that you try sleeping your notebook for about 5 minutes before resuming normal use. I reported a strange thermal behavior of my MBP right here. It worked for me. Maye it will work for you, too.
 
funkychunkz said:
Keep the burn moisturized. It only scars if there is friction or stretching. Use Vaseline or something similar.
Click to expand...
Vaseline is a petroleum-based product though, and doesn't moisturize or allow moisture through. Aloe would probably be a good idea, or the Neosporin for burns.

Sucks that your 'notebook' burned you, though. Seems to me that notebooks should always be designed to be used on a lap, as coffee tables or iLaps are not always so accessible. I mean, what's the TSA guy going to say when you're going through airport security with a mysterious slate of metal?
 
We seem to have polar opposites on this board... those who complain about every minor thing (The American Way) and those who have a major issue but say "oh well" (The traditionally British Way... but the Brits are becoming more American by the second these days).

Press this. Get a new MacBook Pro. Explain exactly what happened and that you want a replacement that CANNOT do this. Normally handling a Laptop or a Notebook, however they want to put it should not result in an injury.
 
Kingsly said:
call 1-800-APL-CARE
kindly ask for a 'product specialist'
calmly explain that the MBP has burnt you, push the fact that there is a visible mark, explain that you are very dissatisfied.
Calmly await your shiny new MBP.

(the product specialists will try to play it down at first. Be diligent. DO NOT accept anything less than a replacement. The computer should NEVER get hot enough to burn skin!!)
Click to expand...

And so Apple will take that computer back, and instead of a 25% margin on that particular machine they just mark it down by 10% and sell it for a 15% profit as a refurb.

Meanwhile the OP will probably get yet another machine that exhibits the exact same symptoms.

I don't care how brilliant Jonathan Ives is, if he has to compromise usability for aesthetics he may very well be the world's biggest retard for all I care. I sincerely hope some ambulance chaser of a lawyer will start a class action for all those who got burnt, just to wake up someone in Apple :mad:
 
generik said:
And so Apple will take that computer back, and instead of a 25% margin on that particular machine they just mark it down by 10% and sell it for a 15% profit as a refurb.

Meanwhile the OP will probably get yet another machine that exhibits the exact same symptoms.

I don't care how brilliant Jonathan Ives is, if he has to compromise usability for aesthetics he may very well be the world's biggest retard for all I care. I sincerely hope some ambulance chaser of a lawyer will start a class action for all those who got burnt, just to wake up someone in Apple :mad:
Click to expand...
Too bad it says not to put on the lap ... nor does it get hot enough with the lid closed to burn nything and most people who buy apple would never sue them, me included, now if my 360 burnt me that would be a different story...
 
well thank's guys for all the positive and negative response. I guess one way to think about this is what if you have children? I mean if it burnt my skin... it'd most definetly burn their skin!!!!!! Some might say, don't let your children use the "notebook" but yet... I guess Apple should just ship iLaps with all of their notebooks!!!!!!!!!!!!!!!!!!!!!!!!!


~jrs
 
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