jaydub said:This is why they aren't referred to as "laptops" anymore, and are now known as portables.
Or Notebooks
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My Macbook Pro Burnt Me
- Thread starter jrs2090
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Or Notebooks
iGary said:
Its fine if you're not willing to accept that this is a defective and possibly dangerous product, but the rest of us don't see it as something so trivial as "If it hurts, then stop doing it". It is unacceptable that a device which is designed for use on a lap, sitting on other parts of your body or even something which could be damaged by heat. Anyone here place their notebook on their bed? What about a nice wooden table? A warm desktop may be more reasonable but not somehting which is designed to be portable and used on various surfaces shouldn't be able to damage them, especially skin.
Just a question to all the MB/MBP hotbook owners out there. Does running with "Better Battery Life" hep keep things a bit cooler? Maybe Apple should include a power management profile that is a bit more aggressive in keeping the box "cooler".
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vniow said:
I totally agree with you on this fact. My two main points are... for intensive tasks such as FCP rendering and ... for children use... this problem should be fixed. Obviously the longer the laptop is on... the hotter it gets. I think apple should fix this. I mean it is definitely a problem. I guess we need to wait for the next revision. I thought that the firmware update would help with this. On my MBP it hasn't.
~JRS
Keep your MBP in the refrigerator before using?jrs2090 said:
This suggestion may not help you if you are out and about, but if you are at home and you notice your notebook getting very hot, i've found it very useful to take one of those small handheld freezer packs and just hold it against the notebook in the heated area for a bit until the area cools down. Just make sure to wipe up any condensation. I gotta tell ya, when electronics heat up that really helps, even the metal one.. Just gotta be careful of any water
jrs2090 said:
Obviously that is an issue, if the heat attained is unbounded that junker is a potential FIRE HAZARD. Things are NOT supposed to get hotter the longer they have been on, they get warm up to a point when heat loss is equalised with output. Seems like the MBP has some issues there with the whole casing becoming as hot as a CPU heatsink...
iGary said:
Read again, the OP's issue is he got his hand burnt when he touched the control knob on a stove. Oh wait, what's next, the MBP in the future will ship with warning labels covering every inch of its exterior save the keyboard saying "HOT SURFACE! DO NOT TOUCH?"
Why can't you touch a computer? It has a wannabe industrial design, but is it industrial equipment?
I can certainly understand why it is not wise to touch a smelter.. but a MBP? Nice trolling, try harder next time.
Killyp said:
If the casing gets so hot think about how hot the CPU itself is.
And guess what is really funny? I can touch the heatsink on my super duper 150W Pentium D processor with *no problems*. Apple probably deliberately did this to make these machines fail prematurely. More broken laptops = more sales!
bbrosemer said:
i'm sorry but that's weak. it's a notebook, people buy them to use them on their laps. you can call it a deskbook for all i care, they are still very aware of why people are buying laptops. if i wanted to sit at a desk i'd use my pc. the idea that apple is given a pass on this simply because they are apple is laughable.
I'm so tired of hearing the whole "it's not a laptop" crap. It doesn't even apply here. He touched it with his hand and got burned. Is there a warning in the manual that also says "do not touch while in use"? Give me a break.
Something a bit cheaper than both iLap and Koolkrap or whatever... Arctic Silver 5. Reapply your thermal paste and enjoy a LAPTOP like it was meant to be enjoyed.
Or just sue Apple and make them do something about all this ridiculous crap... and maybe that will shut up the morons that keep saying "it was meant to be that way" when there's a class action lawsuit being won.
Something a bit cheaper than both iLap and Koolkrap or whatever... Arctic Silver 5. Reapply your thermal paste and enjoy a LAPTOP like it was meant to be enjoyed.
Or just sue Apple and make them do something about all this ridiculous crap... and maybe that will shut up the morons that keep saying "it was meant to be that way" when there's a class action lawsuit being won.
jaydub said:Until you break your shiny new MBP trying to reapply the thermal paste and you're out the $3000 because it isn't covered by AppleCare.
Well, if you don't know how to do it... then obviously you should find someone who does and get them to do it.
I've taken apart mine and put it together 10+ times already (though only twice to the logic board) and haven't broken anything.
If you know what you're doing, it's not a risk... and like many others have suggested, Apple's most likely not going to check your thermal paste to see if you reapplied it if your screen dies... or battery dies... or anything else unrelated. They don't really search for violations of the warranty. Another guy said they didn't even bother to check if he had screen whine when he sent in his MBP to "get the inverter replaced" (the CSR was a moron -- the guy wanted his logic board replaced to fix cpu whine)... he just went and replaced the inverter without checking if there was a problem. I imagine that's how Apple usually handles the things.
vv-tim said:
That was me. I called back within an hour of picking the computer up from DHL to set up another repair ticket just so I could send it back again. (This was after a FULL HOUR on the phone just to get apple to authorize DHL to allow me to pick the computer up since I wasn't home when they attempted to deliver it.)
These people are morons. I called them and said "I have the CPU whine problem. It does NOT change based on display brightness and does change based on CPU utilization." The guy marks down "inverter whine" and they replace the inverter.
When I called to set up the second repair I didn't even try to play along with their troubleshooting exercises. I said "I want the logic board replaced" to the first CSR. He obviously didn't respond very helpfully to this so I said something to the effect of "I know you're being as helpful as you can, I appreciate it since I know you're trying to solve my issue, but you're following the exact same procedure that was followed last time when they didn't fix the issue. Transfer me to someone who can get the logic board replaced." After about 3 minutes on hold, I got transfered to a product specialist. It took a mere 30 seconds of explanation of the problem for him to say "I am putting on the ticket that the logic board needs replaced, and if the tech cares about his job, he will do it. I'm sorry the issue wasn't fixed the first time." People like that are who allow me to continue to have some faith in Apple's support.
If the tech couldn't be bothered to check whether his repair fixed the issue, what's the chance he's going to look for potential warranty violations on a completely unrelated area of the system?
I'm torn between keeping the MBP (I like OS X) or just getting it as fixed as I can and selling it to buy a Thinkpad T60. I am leaning towards the latter. At this point the loss I'd take on the system might be better than dealing with this crap. IBM/Lenovo support would never say that whining, burning, mooing, or any other childish, pyrotechnic, or cattle-like behaviors are "within spec" for a lapt--- err, notebook.
so i guess is gonna sound a bit rude, but i dont mean it to be. what exactly were u doing with your MBP that it got that hot? Some thing proc intensive ? Perhaps u left it on your bed or some other surface that doesnt allow for proper ventilation? I know these things get hot, but for it to get that hot suggests thats something maybe helping it along. Either it's a design flaw or misuse. So where was it when it burned you?
How do you misuse a computer by pushing it with processor intensive apps? That's what a MBPro is designed to do. Am I wrong? I understand the ventilation issue, but I'm confident the large number of people complaining about the heat are not misusing the notebook, as you put it.tangerineyum said:
Superdrive said:
like the example i stated, leaving it on your bed, couch, etcetera. I fried one hard drive in my first ibook years ago by leaving it on my bed rendering. Im asking if the op did something like that. cloth materials are dangerous for "notebooks". I would constitute leaving you notebook on a bed as misuse as there is no proper ventilation, there's a reason its recommended to to work on hard surfaces, so those lil feet on the bottom of my ibook allow for air to pass under.
OT: generik, are you in a bad mood today or something? This is like the fourth post today that leads me to believe that. Oh well... be happy!generik said:
OT: Yes, the MBP gets hot. Yes it is technically a "portable computer," NOT a "laptop".
Now, what I don't understand is the added cost and complexity of adding a keyboard and trackpad to the machine if I cant use it! Seriously, the top of my MBP is soo hot that I cant use the keyboard or trackpad in relative comfort. SOMETHING IS WRONG!
funkychunkz said:
No no no. Nothing that's fatty or greasy until a day after* the burn occured - applying earlier 'locks in' the latent heat and will make the burn much worse. I'd suggest not putting anything on it at all to be honests, but horses for courses.
http://bmj.bmjjournals.com/cgi/content/full/327/7426/1289
Can we have a picture of the unfortunate finger?
AppleMatt
edit: *Until you're satisfied the tissue has returned to a normal temperature. This means a wait of hours, not minutes.
