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Ordered May 9....still "Not Yet Shipped" status

fotomatt1 said:
Woke up this morning and checked FedEx. Still in Hong Kong! WTF? 3 days now? I hope this is just inaccurate info!
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As do I. It's upsetting that people who placed their orders the day after us have already got their iPads in hand. It was understandable that Apple was having couriers deal with tracking specially for the initial launch, but it's upsetting to see this sort of discrepancy in status updates.

Still in HK as of this morning. I too am hoping this is just inaccurate information and that my iPad will in fact be delivered today or tomorrow as initially stated.
 
bayourock said:
Im hoping that it makes it here for delivery today and that the FedEx page is just not accurate..... So i guess i'll find out tomorrow after i wait around all day waiting for it........ oh well, small price to pay ....lol
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woke up to see it was at and left Memphis and was in Philly. showed up as at the local facility about 20 minutes ago. gotta a text from my friendly fedex man who told me it was in. so it will arrive today, but i'll be down at school all day so I won't get to see it til tonight, bummer. but after my obsessive compulsive tracking, I think waiting 12 hours more isn't gonna hurt. I have piece of mind knowing it will be sitting in my home waiting for me.
 
FedEx is such a joke..... I just talked with them, Now mine is in Taiwan.... How the hell is it in Taiwan?!!?!?! And that was yesterday?!?!?!?!?! I asked, "so you are telling me that you have no idea where my package is???" she says, "well yesterday, it was in Taiwan".....crazy...

I then ask, "Well it said today was the delivery date, so there is no way i can get it delivered today, if the last info you have states it was in Taiwan Yesterday and nothing about being here in New Orleans." She says, "Well, it could still be delivered today, sometime this evening." What a f---ing joke, they dont even know where it is at this moment, but "hey stay home all day hoping it shows up!" is what i get from them!!!!!

I am not a happy camper right now......this is really ridiculous.
 
bayourock said:
FedEx is such a joke..... I just talked with them, Now mine is in Taiwan.... How the hell is it in Taiwan?!!?!?! And that was yesterday?!?!?!?!?! I asked, "so you are telling me that you have no idea where my package is???" she says, "well yesterday, it was in Taiwan".....crazy...

I then ask, "Well it said today was the delivery date, so there is no way i can get it delivered today, if the last info you have states it was in Taiwan Yesterday and nothing about being here in New Orleans." She says, "Well, it could still be delivered today, sometime this evening." What a f---ing joke, they dont even know where it is at this moment, but "hey stay home all day hoping it shows up!" is what i get from them!!!!!

I am not a happy camper right now......this is really ridiculous.
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I think we talked to the same person in international services. I was just told that because of the political unrest in Thailand, they had to transfer everything from Hong Kong to Taiwan. Whaaa?? Really? I could see there being a backlog of flights because of equipment position, but no reason to move from HK to Taiwan! Anyway, they also told me that their system wasn't showing a lot of info, and that I should call 1-800-GO-FEDEX for more detailed info. I did that, and was told that Apple's consolidated shipment that our stuff is in did leave HK today and is en-route to Anchorage and should be delivered Monday or Tues. I'm pissed I won't have it today, but am happy it's apparently on the move.
 
Wow. I missed that delay by one day I guess. Got mine yesterday. Damned third world nations!

(Oh, I'm using my iPad to type this! :D )
 
fotomatt1 said:
I think we talked to the same person in international services. I was just told that because of the political unrest in Thailand, they had to transfer everything from Hong Kong to Taiwan. Whaaa?? Really? I could see there being a backlog of flights because of equipment position, but no reason to move from HK to Taiwan! Anyway, they also told me that their system wasn't showing a lot of info, and that I should call 1-800-GO-FEDEX for more detailed info. I did that, and was told that Apple's consolidated shipment that our stuff is in did leave HK today and is en-route to Anchorage and should be delivered Monday or Tues. I'm pissed I won't have it today, but am happy it's apparently on the move.
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I think we are all in the same boat exactly...

I first talked to a lady that told me that the package had gone to Taiwan and the conversation went like this:

FX: Your package is currently in japan but it look slike taiwan had it there originally

Me: That doesnt make any sense

FX: yeah, there are political issues in taiwan and your package stopped there

Me: you guys told me yesterday that my package was in japan is that correct?

FX: yes

Me: what about the day before yesterday?

FX: it was also in japan then

Me: what about right now?

FX: it is currently in japan

Me: Do you know that japan is around 4 hours flight south east from japan?

FX: no i didnt

Me: So if there were political issues in houston,tx you would not use that as an excuse to delay packages that are going from san francisco, ca to canada... IOW taiwan has nothing to do with this

FX: maybe not, but I can tell you that your package is in japan along with a bunch of others



Then I got to frustrated so I said thnx and hung upo

5 minutes after that I called another lady and she said that the packages left japan yesterday morning (10:32AM japan time i.e. last night) en route to anchorage... I will check that again in a few hours because if that were true then it should be in alaska pretty soon

Keep me posted of your guys' situation
 
gslehevr said:
I think we are all in the same boat exactly...

I first talked to a lady that told me that the package had gone to Taiwan and the conversation went like this:

FX: Your package is currently in japan but it look slike taiwan had it there originally

Me: That doesnt make any sense

FX: yeah, there are political issues in taiwan and your package stopped there

Me: you guys told me yesterday that my package was in japan is that correct?

FX: yes

Me: what about the day before yesterday?

FX: it was also in japan then

Me: what about right now?

FX: it is currently in japan

Me: Do you know that japan is around 4 hours flight south east from japan?

FX: no i didnt

Me: So if there were political issues in houston,tx you would not use that as an excuse to delay packages that are going from san francisco, ca to canada... IOW taiwan has nothing to do with this

FX: maybe not, but I can tell you that your package is in japan along with a bunch of others



Then I got to frustrated so I said thnx and hung upo

5 minutes after that I called another lady and she said that the packages left japan yesterday morning (10:32AM japan time i.e. last night) en route to anchorage... I will check that again in a few hours because if that were true then it should be in alaska pretty soon

Keep me posted of your guys' situation
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Yeah...this is frustrating, but it's more Apple's fault than FedEx. Apple chose the absolute cheapest method of shipping, so if there's no room on a flight, the palette stays behind until there is a flight with room. I'm just annoyed because my card was charged and I have no clue when I'm getting it.

Let's face it, if we don't get it today, we'll live. None of us "needed" an iPad before we knew it existed, and we'll make it a few more days. I just wanted to play with it over the weekend, but I guess it'll be Monday.
 
fotomatt1 said:
Yeah...this is frustrating, but it's more Apple's fault than FedEx. Apple chose the absolute cheapest method of shipping, so if there's no room on a flight, the palette stays behind until there is a flight with room. I'm just annoyed because my card was charged and I have no clue when I'm getting it.

Let's face it, if we don't get it today, we'll live. None of us "needed" an iPad before we knew it existed, and we'll make it a few more days. I just wanted to play with it over the weekend, but I guess it'll be Monday.
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fair enough... At least I got two free apple ipad cases out of this...
 
fotomatt1 said:
...
Let's face it, if we don't get it today, we'll live. None of us "needed" an iPad before we knew it existed, and we'll make it a few more days.
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gee-thanks-no-really-cg-main99.jpg
 
fotomatt1 said:
How did you do that???
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I had originally ordered two cases with my ipad; im going out of town this sunday so I called applea and asked if because fedex is delayed they could get me one from a store quiker than next week and they called a few stores but none in my area had any in stock... they apologize for the delays and gave me the cases for free
 
i dont understand why they even moved our shipment to Taiwan in the first place..... why did some just go straight through to Alaska, and some(ours) stop off in Taiwan for a 4 day stay?!?!?!?!!?
 
dje71183 said:
thanks for the link. Looks like mine has been in Taiwan for the past few days. :mad:
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According to this, mine was in Incheon, Korea, and has left the ramp there, which means it's probably on it's way to Anchorage...I hope!
 
Anther call to Fed Ex...... i am screwed for a Delivery today.....Screwed for a Delivery Monday, and probably a 50/50 chance for Tuesday.... the lady told me (atleast she was honest).... I have no idea when your package will leave its current location...... Bull*****.....

You are right, It is looking more and more like Apple screwed us, by picking the cheapest possible way to ship these things......so FedEx is just like, screw it!!!!

The lady i spoke with sounded like she has made quite a few of the speeches today. I am sure that there are alot of people calling about their packages.... When i called, they said they were putting me through to the dept. that handles Apple Shipments.....

Has anyone called Apple to complain???? If so what did they say????
 
bayourock said:
Anther call to Fed Ex...... i am screwed for a Delivery today.....Screwed for a Delivery Monday, and probably a 50/50 chance for Tuesday.... the lady told me (atleast she was honest).... I have no idea when your package will leave its current location...... Bull*****.....

You are right, It is looking more and more like Apple screwed us, by picking the cheapest possible way to ship these things......so FedEx is just like, screw it!!!!

The lady i spoke with sounded like she has made quite a few of the speeches today. I am sure that there are alot of people calling about their packages.... When i called, they said they were putting me through to the dept. that handles Apple Shipments.....

Has anyone called Apple to complain???? If so what did they say????
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I did call Apple to complain. They said the only time they can do anything is if it's 3 days past scheduled delivery date. Since Apple said estimated delivery AT THE TIME OF SHIPMENT was 5/24, I have no recourse until 5/27, at which point they'll open an inquiry with FedEx. My original delivery window was 5/18 - 5/22, but Apple only cares about what they quoted when it actually shipped...on 5/19.

Apple has really let their success go to their heads, and it's going to backfire on them at some point. They make good products, but their attitude is definitely turning their own customers against them.
 
Oldandslow said:
If you're a Yahoo! member, you can go here for FedEx updates:

http://smallbusiness.yahoo.com/r-packageTracker-s-fedex?s=fedex

I found it was more up-to-date than the FedEx Website. My 32GB 3G iPad is in Japan. It also visited Tiawan, and Hong Kong. It will have some stories to tell. I ordered mine on the 11th of May and expect to see it today, the 21st. Or not.
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Stupid FedEx.....no wonder my shipment cant get on a plane..... they keep moving it from airport to airport.....i'm sure it gets put at the end of the line each move!!!!!!

It started in SHENZHEN, CHINA.....then moved to LANTAU ISLAND, HK.....then moved to TIAWAN....then moved back into China (HSIANG)......Just get the damn thing on a plane to the US.....damn it!!!....
 
For everyone in the same boat as me....I'm sorry to see that there are people with luck as bad as mine..... But i am also kinda glad that i'm not the only one stuck in this situation...lol;)
 
fotomatt1 said:
I did call Apple to complain. They said the only time they can do anything is if it's 3 days past scheduled delivery date. Since Apple said estimated delivery AT THE TIME OF SHIPMENT was 5/24, I have no recourse until 5/27, at which point they'll open an inquiry with FedEx. My original delivery window was 5/18 - 5/22, but Apple only cares about what they quoted when it actually shipped...on 5/19.
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I dont remember the first delivery estimate, but im pretty sure it was something crazy like 18th-25th as well....

If they go by the estimate that is on email they sent me at the beginning it was May 21....so probably Tuesday would be the extra 3 days???? Oh well....
 
Still not really sure how mine wound up in Seoul, but it left the ramp, and the next flight out is FedEx 76. from Incheon to Anchorage. Looks like it leaves at about 330 eastern time.
 
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