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Darweeezy

macrumors newbie
Jun 26, 2010
15
0
My tmobile SG 256
Email 12:09
Paid in full
11/17-11/24. No movement. Had a pending charge on my cc that disappeared yesterday.

Wifes att SG 64
Email 12:11
Paid in full
Delivery tomorrow 11/3 :(
 

StarShot

macrumors 65816
Mar 31, 2014
1,151
397
Time of Order Completed: 3:06 AM
Phone: iPhone X Silver 256 GB
Vendor: Apple Website
Method of Payment: Paid in Full/Outright

A wild guess. Too many wanting the 256GB model. Also, while I don't know for sure, I'm guessing "time of the order completed" has no baring. Due to a snafu, my order for the 64GB model was not completed until 12:30 PDT. I ordered on the ATT site as I was unable to get on the Apple site. The ATT site actually opened slightly before midnight and I quickly clicked on the model I wanted, then proceded to complete the order by clicking on the "upgrade" option where I immediately got a phone "not eligible" for upgrade. All this happened before 12:05 or thereabouts.

I thought I was done when a chat window popped up suggesting I buy the phone as an extra line @ $20 more per month. I wasn't hot for that option, but the chat guy said I could cancel the extra line after I got the new X. So I went with it and as I stated about, it was now 12:30. I figured I must have been way outside the Nov 3rd delivery, but after completing the order, I got a message saying I would get the phone on Nov 3rd.

The last few days I've been trying to track the order using the various UPS posts on this site to no avail. So I figured Nov 3rd was a fairy tale. Then this morning I got an email from FEDEX saying the phone was on the way and would arrive Nov 3rd as promised.

So, due to my problems ordering above, I'm guessing as soon as the ATT site let me on AND i selected the model I wanted, from that moment on, I was OFF the clock as that model was then reserved for me. Otherwise, why am I getting the phone tomorrow when I didn't complete the order until 12:30?
 

MadDog31

macrumors 6502a
May 20, 2007
670
240
Thank goodness for this support group. I am as follows:

AT&T, 256 GB Silver, :15, November 17-24 with no change since the night I ordered.

I've been getting really jealous over these IUP folks!
 

questionmark32

macrumors regular
Sep 23, 2013
249
205
Whole lotta nothin’ going on...

For me I got that stupid “reservation” message at 3:12, after seeing November 3rd while I was placing the order. When I actually completed my order almost 12 hours later, it was 17-24. Very annoyed.

My exact situation nearly word for word. I got the reservation email at 3:11am EDT
 

sadude39

macrumors member
Sep 19, 2014
75
52
Order completed around 2:15, ATT, Silver, 256, paid in full, 17-24

No movement at all since order was placed
 

kevinqingbin

macrumors newbie
Oct 9, 2013
5
2
256 Silver
Apple App
Paid in Full
12:17am email
17-24 ship
No Changes, Nothing

256 Gray
Apple App
Paid in Full
12:22am email
17-24 ship
No Changes, Nothing
 

jaziCo

macrumors regular
Original poster
Feb 15, 2009
249
121
SoCal (Orange County)
Not all iup has priority. I’m still sitting at 17-24 no charge and no change to my date or order status. I do like the idea of a new thread for people who haven’t gotten shipments yet, but I guess I’m not welcome here because of how I chose to pay.

Haha... you are most welcome my friend! You are one of us!
 

in2sound

macrumors newbie
Sep 14, 2016
10
0
Silver 256GB AT&T Next program. Ordered at 12:06am through Apple website. Confirmation email is 12:11. The email states:
Items to be Shipped
Shipment 1
Ships: 2–3 weeks
Delivers: Nov 17 - Nov 24 by Standard Shipping

I called Apple today about not being bumped up already when I am seeing people that ordered after me either getting them tomorrow or Monday. She assured me that IUP DOES NOT get priority. Somehow I find that hard to believe. They are getting moved up while we are stuck at the 17th-24th date. I believe that the system puts you into different buckets depending on how the payment comes in and not in the priority the order was placed. If they would just be honest and let us know that.
 

raving

macrumors newbie
Oct 21, 2014
3
0
Order completed around 3:10 EST. Confirmation email recvd - 3:16, TMo SG 256 Paid in full, 17-24

No movement whatsoever. There was a $1 pending charge on my CC which got dropped yesterday.
 

jaziCo

macrumors regular
Original poster
Feb 15, 2009
249
121
SoCal (Orange County)
Lol and they still think were blowing smoke... Avg order seems to have been placed around 3:10-15 am...

IUP priority is proving to be true more and more... except for @Dblandon
 

HiItsMe

macrumors 6502
Sep 12, 2014
444
210
Order placed around 3:14 EDT
256 Space Gray ATT
Full payment
Apple website

No movement
 

CatalinApple

Contributor
Oct 28, 2016
388
438
Space Gray 256 GB
Received a confirmation email around 9:13 AM my local time but I couldn't preorder until 9:07 AM
Paid in full with the credit card.
Delivery date around 20-27th (3 weeks to go)
Apple Store App
My CC hasn't been charged yet.
 

jaziCo

macrumors regular
Original poster
Feb 15, 2009
249
121
SoCal (Orange County)
@KPOM You had mentioned in the other thread you Paid in Full and your CC recently got charged ?

Can you give us some more details about your order here? Would greatly be appreciated!
 

mattrock2013

macrumors member
Sep 23, 2015
49
33
Illinois
I ordered through Apple.com since nothing else was working. Took me over 10 min to get in. Got the unable to contact carrier error with a reservation number. (AT&T Next) I tried again and finally got my order completed at 2:13 am with an email from Apple at 2:17 am. Delivery of Nov 17-24. No change at all since I placed my order. Patiently waiting but slowly running out. LOL!

Ordered 256 silver AT&T
 

KPOM

macrumors P6
Oct 23, 2010
18,312
8,326
@KPOM You had mentioned in the other thread you Paid in Full and your CC recently got charged ?

Can you give us some more details about your order here? Would greatly be appreciated!
Sure. I ordered the silver 256GB AT&T model 13 minutes after the pre-orders started. Paid in full. My card was charged overnight. Status changed to order in progress with 11/17-11/24 window, but in my experience once the card is charged the status updates in a day or so. I’ll check again tomorrow to see if I get another status update, and hopefully a tracking number.
 

jaziCo

macrumors regular
Original poster
Feb 15, 2009
249
121
SoCal (Orange County)
I just got a call from one of Mr. Cooks "assistants" as she put it, however, I am not dumb and know she is at least not one of his close assistants. The call was from Austin, TX just like many in this thread have received. Her actual title, from the email she sent me is "Apple Online Store Executive Relations." I did send Mr. Cook an email just telling him that they need to have their system/servers readied better for launches, AND more importantly have much stricter rules for the carriers for their systems/servers. I just reiterated that to her, and she told me she would relay the information to Mr. Cook and the engineers. She also said she "expects" but cannot guarantee that ship times should improve. So hey, it is good to know when you email a higher up at Apple, this being the CEO, someone from executive relations will get back to you unlike most other companies. Anyway, just wanted to report that.

Still no charge on CC, or ship time bump. Glad for all the people that are seeing a bump or charge on their CC!

:apple:

@SRLMJ23 Pretty much went through the same thing. Only I didn't contact Tim Cook or any executive for that matter. Just called the good'ol 1-800-MY APPLE number.. finally someone called me back from the same location same title, and all I could do was give them constructive feedback as you did.
 

Zaft

macrumors 601
Jun 16, 2009
4,570
4,049
Brooklyn, NY
Ordered around 3:20am EST on the 27th.
Could not get through to Sprint so Apple reserved the phone for later.
Completed and payed in full phone around 5pm October 27th.

Original date Nov 17 - 24, updated today to Nov 6th.

I guess im the minority here.
 

jumpman5678

macrumors member
Oct 25, 2011
80
51
Received email at 2:10 Central
256 Space Gray ATT
Paid in Full
Apple's Website
17-24 and no change at all
 

Atiumite

macrumors member
Sep 29, 2013
38
18
ATT, Space Grey, 256
PIF, via app - got the “couldn’t reach carrier” screen around 2:12 CST, but didn’t get the reservation confirmation until 4:41, with a delivery range of 11/17-24. No movement since (shipping, CC charges). Before the carrier server issue I was on track to pick up at the local Apple store tomorrow.
 

bnekic

macrumors 65816
Sep 19, 2013
1,090
336
Cleveland, OH
Based on all the orders I’ve seen on the forums it seems like most people went with 256gb. Why even offer 64gb at this point?
 

montanaco

macrumors 6502
Nov 1, 2016
293
316
Order placed around 3:20EST (email came in 3:22 EST)

Apples Site, TMO 64GB Space Grey
17-24, no charge or change of date yet
 
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