Pro Display XDR - Owners Thread

[PaulD-UK]

@rumz "Have you had a replacement for a minor cosmetic issue like that?"

I don't think it's a 'minor cosmetic issue' if the screen glass is cracked.
Any dismantling of the Pro XDR display requires the whole internal stack of backlight and filter plastic sheets be realigned at microscopic levels with the screen pixel matrix, because there is no retaining back screenpanel, like every other monitor panel.

So if you replace the glass, which probably includes the pixel matrix, then a factory level alignment and calibration is required.

So there is no alternative but having the manufacturer repair and recalibrate it - I guess...

 

[rumz]

@rumz "Have you had a replacement for a minor cosmetic issue like that?"

I don't think it's a 'minor cosmetic issue' if the screen glass is cracked.
Any dismantling of the Pro XDR display requires the whole internal stack of backlight and filter plastic sheets be realigned at microscopic levels with the screen pixel matrix, because there is no retaining back screenpanel, like every other monitor panel.

So if you replace the glass, which probably includes the pixel matrix, then a factory level alignment and calibration is required.

So there is no alternative but having the manufacturer repair and recalibrate it - I guess...

Thanks-- makes sense that repair in general is not trivial, I only meant that the damage was not affecting usability of the display.. The information Im seeing says it's $99 for screen damage or enclosure damage; $299 for other damage not classified as screen/enclosure damage (example given is "liquid damage".) I guess I'll find out for sure soon enough!

 

[restock3eee]

Anyone recommend a resin to fill cracks to make them less noticeable ? Maybe some for auto glass?

 

[PaulD-UK]

@restock3eee
Auto glass crack repair resin isn't really appropriate, as it's designed to be inserted into the chips and cracks by a vacuum device, and using this on a more fragile glass monitor screen panel will result in the cracks being made worse and extended by the strains caused by the suction cups.


The resin is very viscous, and won't hold broken chips of the screen glass in place...

 

[romanof]

Tahoe has aggraviated a long existing problem between my Mac (several of them over the last years) and my Pro Display. On boot or return from sleep it will open at 600 nits despite my setting being much lower. It has always done this but only occasionally. Now it is every other time.

The system 'knows' what the setting should be since I can just touch the slider with one click and it will instantly return to my desired setting. The aggravation is that my system is in a windowless room, usually kept very dark with only a desk led strip light over the book or papers next to the keyboard. In that environment, having a 600nit display turn on is like suddenly staring into a searchlight.

The problem is not with this particular XDR, since this is the second one for my desk and the symptoms didn't change with the swap.

An irritation, but unlikely to be addressed by Apple since they had little interest in the problem years ago.