iPad Pro “RESOLVED AT&T REMOVED FROM LIST!” Blacklisted iPad Pro 11” 1TB? Ohhh no..

[richpjr]

Great new for the OP. The seller's attitude still sucked though.

 

[PBG4 Dude]

Glad you got it all worked out.

 

[The Game 161]

AT&T REMOVED MY IPAD FROM THE LIST! I cannot believe they actually did it. This iPad was brand new. And it was never on a contract, never on a payment plan. It was clean, and it was new..

My ipad’s data phone number from AT&T was linked to a old number from years before belonging to somebody else that had blacklisted devices, and it associated my number with someone else’s account and there system automatically blacklisted my IMEI.

AT&T Fraud department said 2-4 hours, and it’ll be removed from the blacklist.


YAYAYAYAYAYAYAYA!,!!SNSHCNFNDMAKCNFNFUEUEBCBCJAKS CHFHD YAYAYAYAYAYAYAYAYAYAYA

Thank god for that, what a relief for you...

 

[tps3443]

So I woke up this morning, and my iPad’s LTE was not working again. I already knew it was blacklisted again for the 2nd time lol. “AT&T said this might happen”

I called them again. Fortunately that nice fraud lady on the phone from yesterday put in a few paragraphs in the notes section on what was happening to me. So this new call was made easy.

So hopefully this time I’m good and it is permanently removed. She said there system will automatically flag an IMEI and it’ll continue to blacklist a device, unless it is removed for good.

It is back on again. What a nightmare this has been.

Free service for 3 months.

 

[richpjr]

So I woke up this morning, and my iPad’s LTE was not working again. I already knew it was blacklisted again for the 2nd time lol. “AT&T said this might happen”

I called them again. Fortunately that nice fraud lady on the phone from yesterday put in a few paragraphs in the notes section on what was happening to me. So this new call was made easy.

So hopefully this time I’m good and it is permanently removed. She said there system will automatically flag an IMEI and it’ll continue to blacklist a device, unless it is removed for good.

It is back on again. What a nightmare this has been.

Free service for 3 months.

At least 3 free months of services makes up for a little of your nightmare.

 

[The Game 161]

So I woke up this morning, and my iPad’s LTE was not working again. I already knew it was blacklisted again for the 2nd time lol. “AT&T said this might happen”

I called them again. Fortunately that nice fraud lady on the phone from yesterday put in a few paragraphs in the notes section on what was happening to me. So this new call was made easy.

So hopefully this time I’m good and it is permanently removed. She said there system will automatically flag an IMEI and it’ll continue to blacklist a device, unless it is removed for good.

It is back on again. What a nightmare this has been.

Free service for 3 months.

Guessing you won’t win go with eBay again then?

 

[tps3443]

AT&T is annoying. I’ve gotten everything resolved and all is well. But they are a nightmare to deal with.

My iPad was blacklisted 5 or 6 times in total by there automated system, maybe more I’ve lost count lol. Finally a request was made to have it permanently removed. Which actually took a few days.

I’m at the point now where I do not trust AT&T at all. And they can actually brand and tarnish your device in whatever way they want to.

So, it’s working good now.

 

[xraydoc]

AT&T is annoying. I’ve gotten everything resolved and all is well. But they are a nightmare to deal with.

My iPad was blacklisted 5 or 6 times in total by there automated system, maybe more I’ve lost count lol. Finally a request was made to have it permanently removed. Which actually took a few days.

I’m at the point now where I do not trust AT&T at all. And they can actually brand and tarnish your device in whatever way they want to.

So, it’s working good now.

Any way to cancel service then sign up again with a different device phone number that’s not the same as this old account? Might help the auto-blacklist thing. Or ask ATT to change the account’s phone number.

 

[scottrods]

I’m back in business with my pre-paid LTE. What a scare this has been.. luckily they removed it from the blacklist. And all is well. I dropped the PayPal claim, and apologized to the seller. The device was indeed brand new, and he was telling the truth the entire time.

Now very often something goes this well. I know myself and almost everyone on here probably thought my iPad Pro 1TB was not legit at all.

I guess it was.

As an aside to this whole conversation... and business concepts engaging... The company I work for (not AT&T or any other Cellular provider) Would have taken the low road. Even if the evidence showed the device to be stolen (in their system) they would, as a company, opt to forgo the legal BS of who originally owned it, and get it off their blacklist. YOUR MONEY IS MORE IMPORTANT TO THEM THAN THE TRUTH AND WHAT IS MORALLY RIGHT. They know they've already lost the original money (if the original buyer failed to pay for the device on contract and sold it), and this is the only way to make any money from the iPad from here going forward.
They now have a fish on the hook for some money catching... YOU. Ultimate goal achieved.

This is just another way to possibly see things happening. Especially since I don't trust the big boys no matter who they are any more.

 

[tps3443]

Any way to cancel service then sign up again with a different device phone number that’s not the same as this old account? Might help the auto-blacklist thing. Or ask ATT to change the account’s phone number.

It took about 3 days for the permanent blacklist removal request to take affect. Service has been reliable now. I’m glad it is over.
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As an aside to this whole conversation... and business concepts engaging... The company I work for (not AT&T or any other Cellular provider) Would have taken the low road. Even if the evidence showed the device to be stolen (in their system) they would, as a company, opt to forgo the legal BS of who originally owned it, and get it off their blacklist. YOUR MONEY IS MORE IMPORTANT TO THEM THAN THE TRUTH AND WHAT IS MORALLY RIGHT. They know they've already lost the original money (if the original buyer failed to pay for the device on contract and sold it), and this is the only way to make any money from the iPad from here going forward.
They now have a fish on the hook for some money catching... YOU. Ultimate goal achieved.

This is just another way to possibly see things happening. Especially since I don't trust the big boys no matter who they are any more.

Well I did buy it new, paying just shy of $1,400 bucks and it was sealed in the box, then I even added AppleCare+. I used AT&T’s prepaid service for nearly 3 months before anything like this started to happen. I think it all was a misunderstanding.

If AT&T tells you all this, when you’ve spent this much money you get very upset..

I get what your saying though. I just do not see AT&T going for anything shady like that. They were looking for any suspicious reason at all to NOT have to file a permanent blacklist removal for my iPad Pro. It took about 10 hours total phone call time, and several calls to the fraud department. Then they tell me a new reason why they wouldn’t file the request for permanent removal of the global blacklist.

Luckily they did it for me, and my service is reliable again.. I’ve also never heard of AT&T removing someone’s IMEI from the list before. It took some work.. I feel like it was a miracle, not shady customer service with a new line of revenue on a stolen device.

It wasn’t that easy.