Thanks for your help. Still getting the issue. That's weird!Try clearing the cache partition and see if that helps...
- First, turn the phone off.
- Press and hold the volume up key and power button simultaneously. Wait until the device vibrates or the Android logo appears, and release the power button. Keep holding the volume up key until the Recovery menu shows up.
- When the Recovery menu opens, use the volume keys to navigate. Press the volume down key to go to Wipe Cache Partition and press the power button to confirm.
- Scroll down and select reboot now
Please use the S-Pen once a day otherwise Samsung might remove it
![]()
Thanks for your help. Still getting the issue. That's weird!
Haha yeah I'm doing the super chat from the members app as we speak.Damn that sucks. Hop on a chat with Support and pace yourself for mindless questions until they come up with a solution or escalate to someone who has a clue![]()
Is wifi on? Try toggling between wifi and data and see if that worksHaha yeah I'm doing the super chat from the members app as we speak.
Yeah I tried that too lol. They just told me to wait until the software update is actually available for my phone, lol. Even though I told them that I received the update but it just won't download.Is wifi on? Try toggling between wifi and data and see if that works
Yeah I tried that too lol. They just told me to wait until the software update is actually available for my phone, lol. Even though I told them that I received the update but it just won't download.
Lol yeah they told me to take it into an authorized retailer haha.Roll the dice (or play Samsung roulette lol) and open another support chat...
Lol yeah they told me to take it into an authorized retailer haha.
I'm just going to try again later.
Right? Haha, I'm just hoping that I don't have to factory reset or something drastic in order to receive software updates.Jeeze... taking a page out of the Pixel support playbook BAD FORM! haha
I'd wait till later as well. And as a last resort, back up everything and do the dreaded factory reset.Lol yeah they told me to take it into an authorized retailer haha.
I'm just going to try again later.
Thats a nice setup you got there!Words can't describe how much I line the Vera icon pack.
View attachment 2485695
View attachment 2485696
I got this message too. I'll wait it out to see if it fixes itself.Right? Haha, I'm just hoping that I don't have to factory reset or something drastic in order to receive software updates.
Galaxy theme store icons?Words can't describe how much I line the Vera icon pack.
View attachment 2485695
View attachment 2485696
Words can't describe how much I line the Vera icon pack.
View attachment 2485695
View attachment 2485696
Words can't describe how much I line the Vera icon pack.
View attachment 2485695
View attachment 2485696
They're actually Vera from the Play Store. 😊Galaxy theme store icons?