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steph123

macrumors member
Original poster
Jan 2, 2022
68
2
Please help! I just got a new MacBook air m1. I was using an older MacBook with a Samsung SSD T5 as my backup. I'm so stressed as I saved EVERYTHING on my Samsung SSD T5 and planned to just copy it to my new MacBook. (I did not want to use the computer to computer backup, but instead my Samsung SSD to new computer). Please tell me I have not lost all my files and will have to erase the Samsung in order to use it with my new MacBook! Even the cable is not compatible, but I'm very worried that it will force me to erase the contents of the Samsung. PLEASE someone help!
 

steph123

macrumors member
Original poster
Jan 2, 2022
68
2
Everything is fine on your SSD. Just get the right cable to connect it. Plug it in and it will behave the same as it always did.
Thank you so much for this! But wait, if I had set up a password on the Samsung SSD (I do have my password), does it mean that it is “encrypted” and/or does that mean I will need to reformat or anything or be forced to erase?😭😭
 

chabig

macrumors G4
Sep 6, 2002
11,434
9,298
It is encrypted. You’ll be asked to enter the password when you plug it in.
 

flowrider

macrumors 604
Nov 23, 2012
7,318
2,998
OK, calm down steph. Your new Air comes with two ports (see below) and your T5 came with Two cables, you'll need the one I have pointed too with the arrow. Once plugged in with the proper cable, it will behave just like it did before. You not have to erase or reformat. You'll be good to go

TinyGrab Screen Shot 1-2-22, 8.47.32 PM.png TinyGrab Screen Shot 1-2-22, 8.49.35 PM.jpg

Lou
 
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flowrider

macrumors 604
Nov 23, 2012
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steph123

macrumors member
Original poster
Jan 2, 2022
68
2
guys this did not work. I plugged it into my new MacBook and it told me I have to first download Rosetta, which I did. Then I followed along and it told me I need to download the Samsung software or something, and the driver. I just followed along, and finally it showed this: (Pic)
 

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steph123

macrumors member
Original poster
Jan 2, 2022
68
2
I miraculously found that other cable in a drawer, BUT I plugged it in and it didn't work. It made me install a driver or something and eventually got me to this:
 

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flowrider

macrumors 604
Nov 23, 2012
7,318
2,998
^^^^My advice - Hook the drive back up to your old Mac. Decript it so it will open with no encryption. Seems like the MacOs installed on your new machine is not compatible with the encryption software. Once the encryption is disarmed, it should be fine.

Search you System folder and throw the encryption software in the trash.

Why was the drive encrypted in the first place?

Lou
 

Clix Pix

macrumors Core
First off, the drive probably needs to be formatted to APFS rather than the hybrid Windows/Mac formatting it comes with. Secondly, the proprietary Samsung software really is not necessary at all and only often complicates matters. When I've bought a new Samsung (or any other brand external SSD or HDD) the first thing I do is plug the thing in and then immediately go right to Disk Utility and format it to APFS (which does also wipe out that proprietary software). Then I have a nice, clean drive ready to put my own files and folders on, properly formatted so that it will work nicely with my Mac OS system. I use both an Intel-based machine and an M1-based machine and my external drives work just fine.
 

steph123

macrumors member
Original poster
Jan 2, 2022
68
2
^^^^My advice - Hook the drive back up to your old Mac. Decript it so it will open with no encryption. Seems like the MacOs installed on your new machine is not compatible with the encryption software. Once the encryption is disarmed, it should be fine.

Search you System folder and throw the encryption software in the trash.

Why was the drive encrypted in the first place?

Lou
I dont have my old mac anymore😳
 

cyberhound

macrumors 6502
Sep 7, 2013
290
56
Does that installer pop up when you connect the drive? If so, just quit the installer. Then open finder and look for the T5 disk on the left hand side. Click it to open it. Do you see your files and folders?

I think it has an installer that auto starts. I would probably delete it, but first I would copy my files over before I deleted anything.
 

flowrider

macrumors 604
Nov 23, 2012
7,318
2,998
I dont have my old mac anymore😳

Do you have access to an older Mac? if not, you may be out of luck and you may need to erase and reformat. As has been suggested don't use third part software to initialize a disk on a Mac.

Lou
 

Fishrrman

macrumors Penryn
Feb 20, 2009
29,177
13,225
OP wrote:
"I dont have my old mac anymore"

Uh, oh, you could be in a heap o' trouble.

Is there any way you can GET BACK your old Mac?
If not, do you know anyone that has an older Mac, about the same age as your previous one?

It looks like you may need to do something like this:
1. Find an older Mac that will still mount the t5.
2. Get ANOTHER HARD DRIVE (yes, I said another one) the same size.
3. Use DISK UTILITY to format the new hard drive to Mac OS extended with journaling enabled, GUID partition format.
DO NOT DO NOT DO NOT
... encrypt this drive!

4. Download CarbonCopyCloner (CCC is FREE to download and use for 30 days) from:
5. Use CCC to copy the contents of the t5 to the second hard drive.
6. Take the second hard drive to your NEW Mac and see if it will mount now.
7. If it does, either use Migration Assistant to migrate your stuff, or else move it manually (other special considerations may be required).

THAT'S what you're probably gonna have to do.

Once you get your stuff onto the new Mac, I suggest you REMOVE ALL the Samsung software from the t5 -- that is, erase it completely and start over.
And again, DO NOT use encryption.
You see where having used it has "gotten you to" now!

Just wondering... is there a brick n mortar Apple Store anywhere near?
Perhaps the genius bar could assist you in doing the migration...
 
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IowaLynn

macrumors 68020
Feb 22, 2015
2,145
589
+1 CCC

A single backup isn’t real insurance. Redundancy is. Given ongoing issues with TimeMachine and Monterey, it’s iffy. Usually a minimum of TM and CCC (I prefer two CCC drive sets) - never “all your eggs in one basket.”

Always have one backup set off-line, too. And to be safe, can’t hurt, power modems, router, disks etc. on UPS uninterruptible power.
 

steph123

macrumors member
Original poster
Jan 2, 2022
68
2
OP wrote:
"I dont have my old mac anymore"

Uh, oh, you could be in a heap o' trouble.

Is there any way you can GET BACK your old Mac?
If not, do you know anyone that has an older Mac, about the same age as your previous one?

It looks like you may need to do something like this:
1. Find an older Mac that will still mount the t5.
2. Get ANOTHER HARD DRIVE (yes, I said another one) the same size.
3. Use DISK UTILITY to format the new hard drive to Mac OS extended with journaling enabled, GUID partition format.
DO NOT DO NOT DO NOT
... encrypt this drive!

4. Download CarbonCopyCloner (CCC is FREE to download and use for 30 days) from:
5. Use CCC to copy the contents of the t5 to the second hard drive.
6. Take the second hard drive to your NEW Mac and see if it will mount now.
7. If it does, either use Migration Assistant to migrate your stuff, or else move it manually (other special considerations may be required).

THAT'S what you're probably gonna have to do.

Once you get your stuff onto the new Mac, I suggest you REMOVE ALL the Samsung software from the t5 -- that is, erase it completely and start over.
And again, DO NOT use encryption.
You see where having used it has "gotten you to" now!

Just wondering... is there a brick n mortar Apple Store anywhere near?
Perhaps the genius bar could assist you in doing the migration...
Thank you for your detailed response! Oh boy!! I sent in my old mac for trade in, wonder if I could ask for it back?! However, when I deleted everything on it to prepare it for trade in, I tried to set it up again and it said something like there is no available version or something? So that was strange enough.

Other than that, do you know where or how I could get an old mac?

And I DO have a second Samsung SSD, exactly for this reason, so that I had two backups in case! Although this one is a T3 (older and not as much space but holds all my files). So do you mean I could use this, erase it, set it up as you said and then I will be able to use that free migration thing you mentioned and it wiuld work?
I would still obviously have encryption on my T5..
 

steph123

macrumors member
Original poster
Jan 2, 2022
68
2
+1 CCC

A single backup isn’t real insurance. Redundancy is. Given ongoing issues with TimeMachine and Monterey, it’s iffy. Usually a minimum of TM and CCC (I prefer two CCC drive sets) - never “all your eggs in one basket.”

Always have one backup set off-line, too. And to be safe, can’t hurt, power modems, router, disks etc. on UPS uninterruptible power.
Oh dear this sounds so complicated. What is CCC?
 

steph123

macrumors member
Original poster
Jan 2, 2022
68
2
Does that installer pop up when you connect the drive? If so, just quit the installer. Then open finder and look for the T5 disk on the left hand side. Click it to open it. Do you see your files and folders?

I think it has an installer that auto starts. I would probably delete it, but first I would copy my files over before I deleted anything.
When I click on my files it leads me to download the driver, and then tells me its incompatible!
 

jcscol

macrumors regular
Sep 26, 2018
160
85
How do I run the latest version? I can still do that without having to put in the password? (Sorry if it is a dumb question).

I don't quite follow what you're asking! If you download the installer I linked to, it will install the latest Samsung software for the T5 that runs on M1 Macs with Monterey. The fact that you're getting an 'Incompatible Package' alert and are being prompted to download Rosetta suggests that you are not using the correct installer for an M1 machine.
 

cyberhound

macrumors 6502
Sep 7, 2013
290
56
I don't quite follow what you're asking! If you download the installer I linked to, it will install the latest Samsung software for the T5 that runs on M1 Macs with Monterey. The fact that you're getting an 'Incompatible Package' alert and are being prompted to download Rosetta suggests that you are not using the correct installer for an M1 machine.
jscol is correct. I was hoping you could simply click on the drive in finder and it would open it. That does not work, so the next step is to download the latest installer. He gave you a link to the file hosted on the Samsung site. If you can't download it, then try this link. Version 1.6.9 | 24.2MB DOWNLOAD

Download the file and install it. It is a newer version of the installer you are finding incompatible.
 
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