Yeah I am case-less most of the time now, so have embraced wear and tear. It's a computer that makes calls and takes really good pictures, not a piece of jewelry.I wouldn't return it myself, but I accept the only way to keep these devices pristine is to not take them out of the box. Meaning I accept scratches as normal and inevitable. I understand my tolerance to such might be higher than yours, and yes, as you are under the return window, if I were you I would just return it so you can sleep. Do check it out before leaving the store.
I take this personallyReturn it. That greedy jerk Tim Cook is ripping you off by charging extortionate prices, so you deserve a perfect product.
Don’t feel guilty about returning it. Cook doesn’t give a damn about your financial well-being, so why should you care about a multi-trillion dollar corporation?
Hello. I desire for some advice on wether or not having an exchange for my newly purchased iPhone 14 Pro Max is worth it. I noticed a small minuscule scratch on the bottom left curve of the body. I’m not sure if it was there before I received it in-person at an Apple store or I had done it myself. The only incident I can remember is taking the device in and out of the clear protective case (also purchased from an official Apple store) to clean it. Mind you, I never bumped the phone into anything let alone had any sharp objects nearby (I only handled it softly in my hand). This incident occurred after owning the iPhone for literally two hours, I am not exaggerating. I have an OCD issue that has been giving me immense trouble knowing it is on the phone. I caused much stress for everyone around me because of myself becoming frustrated over it.
I purchased the iPhone on September 28th, 2022. Meaning I am under the 14-days-return-policy.
Below are attached screenshots of a conversation I had with an Apple specialist via iMessage. This person stated I could have the possibility of exchanging the phone for the exact same model in perfect pristine quality.
So I’m no expert but OCD is a real disorder but many use it as a way of saying they’re particular. I took this post as you have a real disorder. If you are just being picky then definitely keep it.
Wow Tim, I didn’t know you posted here? Anyway I couriered you a nasty letter about music rights at iTunes and Apple Music last year and now all my receipts from Apple are in French. Would you like to comment on that?I take this personally
GOOD MORNING!Wow Tim, I didn’t know you posted here? Anyway I couriered you a nasty letter about music rights at iTunes and Apple Music last year and now all my receipts from Apple are in French. Would you like to comment on that?
Apple will block you from doing so just for cosmetic damage. I tried to exchange my iPhone XS max back in the day 3 times, and last time staff told me better not do it too many times or you won’t be able to buy anything from us for a long while.So lets keep it simple. Apple is charging a premium price and there is nothing wrong with desiring a premium product without cosmetic flaws. If you are 100% sure you didn't cause, then I would go into the Apple Store and keep exchanging until you get your desired product. Now if you don't care about scratches and any other cosmetic defects then I would keep it. Trust me imperfections bother me so much, just go ahead and exchange. Don't listen to some idiots in this forum.
Maybe next time but I forgot one thing…GOOD MORNING!
I must assure you that we at Apple would never, ever do something so passive aggressive and spiteful. I can assure you that your letter was most definitely received and given to the proper employees here at Apple to handle it. On a completely separate note I am finishing a nice baguette right now. Would you like me to mail you some?
On a more serious note:Return it. That greedy jerk Tim Cook is ripping you off by charging extortionate prices, so you deserve a perfect product.
Don’t feel guilty about returning it. Cook doesn’t give a damn about your financial well-being, so why should you care about a multi-trillion dollar corporation?
Well if you are simply returning for no reason then yeah it makes sense. But cosmetic defects are not acceptable especially for the asking price.Apple will block you from doing so just for cosmetic damage. I tried to exchange my iPhone XS max back in the day 3 times, and last time staff told me better not do it too many times or you won’t be able to buy anything from us for a long while.
Apple Store staff Says cosmetic defects return will not be accepted after a number of returns. I think it’s like 5 last Time I asked them, whether you think it is acceptable or not.Well if you are simply returning for no reason then yeah it makes sense. But cosmetic defects are not acceptable especially for the asking price.