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iPersian

macrumors regular
Oct 23, 2012
229
0
Copenhagen, Denmark
if you call apple support they will tell you to restart or reinstall to fix the digit not being in the middle ;-)

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If you call apple support they will tell you to restart or reinstall to fix the digit not being in the middle ;-)


Like they did when i called them to tell them handoff calling was not working...
 

Junosbetterhalf

macrumors member
Oct 16, 2014
48
0
if you call apple support they will tell you to restart or reinstall to fix the digit not being in the middle ;-)

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If you call apple support they will tell you to restart or reinstall to fix the digit not being in the middle ;-)


Like they did when i called them to tell them handoff calling was not working...

What you need to understand is that European Applecare staff (first level staff) have just a couple of weeks training and familiarity with the product is not a requirement.
 

maflynn

macrumors Haswell
May 3, 2009
73,682
43,740
Hear, hear.

That is exactly what Tim Cook (worked for IBM for 15 years) is doing with the Apple Watch. Bad product - all about marketing.

And yet Steve Jobs hired Tim Cook and he groomed Cook to replace him. Obviously if Steve felt he had the acumen to run Apple then he must not be all that bad.

Given the buzz and excitement, I have to disagree with you. People are eagerly waiting for this. Look at apple's competitors rushing to roll out some sort of wear-able product. You can't say the apple watch is a bad product.

BTW, People were saying basically that very thing (a bad product apple is making a mistake) with the tablet. Heck, the very name was so derided that apple's competitors were laughing so hard as they thought apple missed the boat not on making a giant iPhone but the name itself. My point is that innovation requires taking a chance, apple is doing just that now.

They're also not he same Apple when Steve ran the organization and it never could be. Disney nearly went bankrupt when Walt Disney died because the executives tried to run that company the way Walt ran it, except the were not Walt. Jobs understood this, and realized he needed to educate his executives on the "Apple way", i.e., Setting up their apple university and creating case studies, but let them run the company as they need to run it.
 

leventozler

macrumors 6502
Feb 18, 2009
323
151
And yet Steve Jobs hired Tim Cook and he groomed Cook to replace him.

And Tim fired Scott Forstall, the guy who kept a jeweler's loupe in his office to check every pixel on every icon.. And guess what, we've ended up with an admittedly modern/beautiful but inconsistent and half-baked interface.

Little things, like the calendar icon and hundreds of others, bug some of us. I hope someone at Apple still cares as much as X-X.
 

Badagri

macrumors 6502a
Aug 9, 2012
500
78
UK
And Tim fired Scott Forstall, the guy who kept a jeweler's loupe in his office to check every pixel on every icon.. And guess what, we've ended up with an admittedly modern/beautiful but inconsistent and half-baked interface.

Little things, like the calendar icon and hundreds of others, bug some of us. I hope someone at Apple still cares as much as X-X.

I'm starting to think they don't…
 

Simplicated

macrumors 65816
Sep 20, 2008
1,422
254
Waterloo, Ontario, Canada
As he did with John Sculley, the man he's talking about in the interview.

Except Tim Cook worked with Steve Jobs for 13 years.

Frankly, I had agreed with pretty much everything you said in this thread until you brought up Apple Watch. Yosemite's UI, while beautiful in my opinion, is fraught with minor issues that continue to irk me. Text antialiasing is one of them.
 

X-X

macrumors 6502
Original poster
Aug 22, 2014
401
9
[...] issues that continue to irk me. Text antialiasing is one of them.

Text rendering on non-retina screens in Yosemite is so bad, that I think they did that on purpose to get everybody onto retina Macs.

I have never seen Helvetica render so bad, not even on really old iPods.
 

grahamperrin

macrumors 601
Jun 8, 2007
4,942
648
Old guards, new guards, innovation and learning


… innovation requires taking a chance, apple is doing just that now. …

Shameless plug (I'm not a researcher, but I have worked with this research group – the Centre for Research in Innovation Management – for more than twenty years):

"Innovation is a major force for progress in business, economy and society. However, it is very difficult to manage and implement effectively.

A special form of management is needed to generate the benefits of innovation. This is CENTRIM's raison d'être. The high quality of our contribution to the field has gained us international recognition."

http://www.brighton.ac.uk/centrim
(transitioning from Plone CMS to Microsoft SharePoint – all change there soon)
– views expressed beyond the brighton.ac.uk domain are my own, not intended to represent the views of the Centre.

Post-Jobs, Apple is certainly taking chances. However I don't believe that Steve Jobs would have chanced some of what has been chanced since his departure.

Off-topic from Yosemite, something that I read between the lines a few weeks ago:

From 2012, by a former Senior Engineering Manager at Apple:
… educate his executives on the "Apple way", i.e., Setting up their apple university and creating case studies, but let them run the company as they need to run it.

Thanks, it hadn't occurred to me to discover how the campus might be used.

Related news: Construction at Apple Campus 2 Progresses, Work on Structure Has Begun
 
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alexmarchuk

macrumors 6502a
Jun 28, 2007
695
271
New Jersey
As much as I want to believe it's deliberate, it's definitely off.

vHuormz.png
 

grahamperrin

macrumors 601
Jun 8, 2007
4,942
648
Is it flat, or isn't it?

… definitely off.

Sometimes the simple things make a difference.

A white wire comb, to the left, instead of the cardboard base. A little comb binding could cause the text to appear centred.

However: a comb binder would be not flat enough. Also, it might increase resemblances to reality. But wait …

… what's that realistic cardboard base, and the obvious depth of the stack of paper?

I'm joking about the comb. I'm not joking about the inconsistencies, the lack of coherence across the OS.
 

Merode

macrumors 6502a
Nov 5, 2013
623
617
Warsaw, Poland
I'd like to say how it all looks from my perspective.

I'm pretty new to Apple ecosystem. My first Mac is 13" Late 2013 rMBP which came preinstalled with Mavericks. My earlier experience with Macs was with Mountain Lion, but just from time to time on friend's iMac.

I really liked the design of Mountain Lion it wasn't all candy, it wasn't all brushed metal. It was balanced and inobtrusive. I really enjoyed Calendar, Notes and all other apps' specific design. Notification Center and Mission Control had nice-looking "skin".

When I first turned on Mavericks, it felt like OS X slightly brushed Windows and some of its paint has come off. It has lost a lot of stuff that was characteristic to OS X. It felt boring and hollow. It wasn't that bad though- somebody might say: "OS X turns 18 and has to be serious now". Fine.

How do I feel about OS X Yosemite? I have very, very mixed feelings. Maybe not necessarily about design language, which feels half-baked to me, but about care for details.

In my opinion complete design overhaul (literally everything visible to user) is not possible in less than a year, even for such a huge company as Apple. They should have given it more time to avoid bugs and reconsider everything one more time.

As we speak I am facing several bugs concerning OS X 10.10:
  • WiFi issues have started 1-2 weeks after updating.
  • Phone calls on Mac have stopped to work in the same time ("Your phone and Mac need to be on the same WiFi").
  • TimeMachine is crawling with bugs. I can switch between backups smoothly only from the root and then I have to go up.
  • MAJOR graphical glitches all across TimeMachine.
  • Mail corrupts sent and received .pdf files.
  • Finder displays or not catalogue contents based on width of sidebar (sic!).
  • Inconsistency (White mode top menu bar drops shadow as opposed to dark version).
  • A lot of graphical insonsistency all accross OS. "Skeuomorphism" wasn't dropped - it's still used but with flatter icons.
  • With many inactive windows on top of each other, you can't really say what is what.
When I'm sitting here now I recall how I was upset about one slight issue with Mavericks 10.9 (first iteration). Contact pictures used to get misaligned (show half of face for example) after syncing with iCloud.

Oh, my issues then and now.
 
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h4lp m3

macrumors 6502a
Jun 29, 2011
502
46
New Orleans
The_Founding_Fathers.png


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Hear, hear.

That is exactly what Tim Cook (worked for IBM for 15 years) is doing with the Apple Watch. Bad product - all about marketing.

Last time I checked, Jony Ive was the designer and if you think the  Watch is going to be a flop, you got another thing comin'...
 

grahamperrin

macrumors 601
Jun 8, 2007
4,942
648
Apple customer loyalties, values in a post-Jobs era

… Jony Ive was the designer and if you think the  Watch is going to be a flop, you got another thing comin'...

Without being hands-on with the hardware and software, it's difficult to guess what's coming. That said, I guess that Apple Watch will succeed in the same way that Yosemite will succeed. Keyword:
  • values
– I might expand upon that word in a few weeks.

In the meantime …

Measures of Apple customer loyalty

The picture at https://twitter.com/grahamperrin/status/533696885132120066 suggests an extraordinarily poor score for Yosemite. Discussion:

 

grahamperrin

macrumors 601
Jun 8, 2007
4,942
648
Steve Jobs would have …

Steve Jobs would have chosen something better than the following image –



– to exemplify how buttons are distinguished from other elements by rounding the corners of buttons.

I understand that documentation is pre-release, but where is the quality control?

If that lack of distinction is by design, then it should be easy to understand there being no such work on an Apple Watch in Steve's lifetime.
 

grahamperrin

macrumors 601
Jun 8, 2007
4,942
648
Lacking in distinction

The buttons in that image do have rounded corners :p

Apple's choice – dark grey on dark grey – makes the dark grey button unnecessarily difficult to distinguish from the dark grey background.

I can barely see the edges, let alone the roundness.
 

Abba1

macrumors regular
Aug 6, 2014
117
0
I'm sorry but who gives a stuff what Steve would've done. HE'S DEAD. HE'S NOT COMING BACK.

And if such a small detail drives you crazy, leave Apple feedback and go back to Mavericks. It's still 100% supported.

Honestly enough threads about what Steve would or would not have done.

He may be dead, but we will remember him for a very long time. He brought beauty and innovation to the world of computing, and he made the computer something that was far more than a simple (or possibly complex) business machine. For Jobs, and for those who appreciated him, the computer and particularly the Mac is a work of art, not just a tool. So, I for one, give "a stuff what Steve would've done"!
 

ABC5S

Suspended
Sep 10, 2013
3,395
1,646
Florida
I don't, and we get these "What Steve Jobs would do" from time to time, and absolutely no one knows what steve would do today. He's dead. Move along people
 

Fzang

macrumors 65816
Jun 15, 2013
1,315
1,081
"statistics"

I'm not defending Apple or anything, but those results are utter garbage. They don't "suggest" anything.

Firstly, "37 respondents in MacRumors Forum" is not okay for quantitative statistics.

Secondly, the other sources leads me to an equally vague website with no numbers, that bases its information on "full reports can be purchased here", which leads to no direct source, but just the mainpage.

Thirdly, citing not-openly available reports for consumer statistics is... well, not accessible to the consumers, so what's the point?

PS: woops, double post :eek:
 
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