Strange Chrome browser graphical glitches

[incriminati]

I'm experiencing the same issue. I'm using 10.15.4, have a 16" MBP, 2.3 i9, a 5500 8GB, and I'm using an external monitor.

It first happened, and looked exactly, like above with the blue lines all over the place. This happened in Brave, which is Chrome essentially.

It then happened in Adobe Lightroom. In Lightroom the aberrations are green.

I did test things out with the browser glitches, and they maintained even after I disconnected my external monitor. The glitches did go away as soon as I switched from the discrete AMD GPU to the integrated Intel.

Also, as others have experienced, when using an external monitor the AMD GPU uses a lot of energy, and thus heat, if I am also using the built in display. Uses approximately at least 20 W with both displays. As soon as I enter clamshell mode, it drops to approximately 6 W, and above depending what I'm doing on the machine.

Mind you, previous generations of MBP have no problem driving external displays with minimal power use. For example, the last iteration of the MB Air, not the latest, drives the same LG 4k Ultrafine display with its integrated Intel GPU with minimal energy and less heat. Same with other generation MBP that run the display with their discrete GPU's -they use less energy and extend less heat.

Now, I know this AMD is much more powerful, thus requiring more energy, but something just does not add up.

Between that and the graphical glitches in Chrome based apps and even Adobe apps, this has been a disappointing machine that I specifically waited a long time for, and spent a lot of money on.

I'm hoping Apple actually does right and at leas acknowledges the problems and works on fixing them. But I
m not holding my breath.

 

[jhaukur]

Just signed up here to confirm I'm having the same issue!

Will follow this thread in hopes of some proper fix coming.

 

[Andreas Schmelas]

Also just signed up because I am having this issue too!

Edit: I don't know why but the frequency of this error is increasing lately

 

[macos2008]

Does anyone still have the issue ? Weird, I am not having the issue since that.
I didn't do any update, If it was a driver issue it should not stop

 

[roberthein]

Aargh I just did a post, and just now see a lot of you have same issue 😩 this better not be hardware issue 🙏 hoping for a fix.

Im using an external 4K display with hdmi, connected to a hub.

My specs

Browser spec:
Chrome: 81.0.4044.138 (Official Build) (64-bit)

Brave: 1.8.96 Chromium: 81.0.4044.138 (Official Build) (64-bit)

System:
Os: Catalina 10.15.4 (19E287)
MacBook Pro (16-inch, 2019)
16 GB 2667 MHz DDR4
AMD Radeon Pro 5300M 4 GB
Intel UHD Graphics 630 1536 MB

 

[MacGizmo]

Also, Adobe Illustrator seems to quit unexpectedly all the time, not sure if it's related, but thought I'd mention it.

I was having the unexpected quit issue with Illustrator for quite a long time... mostly when I let the computer sleep and then wake it. I'm not sure which, but either the last update to the macOS or to Adobe Illustrator fixed the issue.

 

[wdinc]

This happens for me on several applications including INK, Whatsapp and Chrome. Waiting for solution.

 

[incriminati]

Seems to be 10.15.4 related.

Everyone having this issue should contact Apple Supoort.

That will allow them to document the problem and if enough people contact them they will act.

I did contact them about the glitches, the GPU power draw, and the kernel panics while sleeping. They had me reset the SMC and noted the account with all of the issues. Once it happens again I will contact them and they will escalate.

Please, please contact Apple Support if you have this issue. You can online chat with them if you don't want to actually call.

 

[rembert]

Submitted the issue with the Feedback Assistant (it's on your mac), referred to this thread and added a screenshot of my situation. Also using MBP 16" with macOS 10.15.4. The Feedback Assistant mentions the release of 10.15.5 a couple of minutes ago. My Mac doesn't know about it yet.

 

[julioolvr]

Like I mentioned before, one way I can get rid of the glitch when it happens is by switching to the integrated card and back to the dedicated one. I used to do it by unplugging and plugging my Macbook but it was unreliable - in case it helps, I found how to do it in the terminal:

# 0 is to force the integrated card
sudo pmset -a GPUSwitch 0

# And once the glitch is gone use 2 to go back to auto-switching
sudo pmset -a GPUSwitch 2

It's definitely annoying and I'm looking forward to a fix, but it's an easy workaround for the time being

 

[macos2008]

I didn't have the issue since the last time in my case, perhaps I am not doing extra cpu work...
The new update didn't mention this issue but saying improve Pro Display XDR...
Hope that will fix this

 

[K Monkey]

Signed up to also report the same. Only option I have is to disable Hardware Acceleration in Chrome but that makes things run too slow

 

[timformation]

I actually just updated to 10.15.5 and this seems to have fixed th eissue I was having with the glitching. From talking to others in work on the same MacBook's it looks to have helped a number of issues around overheating too

 

[K Monkey]

I actually just updated to 10.15.5 and this seems to have fixed th eissue I was having with the glitching. From talking to others in work on the same MacBook's it looks to have helped a number of issues around overheating too

Right, I'm gonna give that a go and will report back here

EDIT - ok its all installed and now the waiting game starts. One thing I have noticed straight away is the fan isn't as loud or on full blast like it used to be when I'm working (Unity 3D)

 

[wdinc]

I updated to 10.15.5 and ever since my fan goes NUTS and I'm just using chrome with like 10 tabs open (no youtube tabs). Not seeing the graphic issues any longer though.

 

[Duncspur]

I have the same graphics issue.

I contacted Apple Support who went through various things, booting into Safe Mode, Resetting SMC/PRAM, running Malware Bytes, all of which failed to do anything. They then suggested reinstalling the entire OS which I declined as I don't think that is the issue.

 

[julioolvr]

I haven't had the glitch since upgrading to 10.15.5. That being said, I hadn't seen it since a couple of days prior to that, so I'm not sure if the upgrade fixed it, something else did, or I'm just randomly not getting it.

 

[GManzato]

I'm having the same behavior , I'm running the last version 10.15.5 (19F101)
I'm also contacting Apple because it just make my computer unusable.

 

[edepe]

Same issue here. Specially under stress.


Model Name: MacBook Pro
Model Identifier: MacBookPro16,1
Processor Name: 8-Core Intel Core i9
Processor Speed: 2,4 GHz
Number of Processors: 1
Total Number of Cores: 8
L2 Cache (per Core): 256 KB
L3 Cache: 16 MB
Hyper-Threading Technology: Enabled
Memory: 32 GB
Boot ROM Version: 1037.100.362.0.0 (iBridge: 17.16.14281.0.0,0)
Activation Lock Status: Enabled

 

[Rowan Patrick Seymour]

Same here... can fix it by disabling hardware acceleration in Chrome but then video seems slow

Nombre del modelo: MacBook Pro
Identificador del modelo: MacBookPro16,1
Nombre del procesador: 8-Core Intel Core i9
Velocidad del procesador: 2,4 GHz
Cantidad de procesadores: 1
Cantidad total de núcleos: 8
Caché de nivel 2 (por núcleo): 256 KB
Caché de nivel 3: 16 MB
Tecnología Hyper-Threading: Activado
Memoria: 64 GB

 

[fizzX]

I'm also having this exact same problem. I'm having it in Edge as well as the League of Legends client. My computer is using the Radeon (graphics switching is turned off).

I have the $2800 base model that Apple sells.

 

[fakesonic]

I have the same glitch. Have seen it without external display hooked too. It's really INFURIATING that after dropping $4k on a brand new laptop I've experienced loads of issues in the first 3 months of use: Weird graphical glitches, hot and noisy while connected to external display, lagging performance and straight up freezing while using Creative Cloud apps.

Specs:

MacBook Pro (16-inch, 2019)
2,3 GHz 8-Core Intel Core i9
32 GB 2667 MHz DDR4
AMD Radeon Pro 5500M 4 GB
Catalina 10.15.5

 

[nudgeee]

Happens to me too on my new MacBook Pro (16-inch, 2019). I run CAD software under Windows 10 using Parallels and the graphics get corrupted and hangs the system momentarily (system attempts to dump logging info and restart the GPU via DumpGPURestart). Sometimes the system partially recovers, and i get the blue Chrome glitches others have shown. Though usually the glitching gets so severe that Parallels will crash and even bring the entire system down with it -- see (https://forums.macrumors.com/thread...checkins-from-com-apple-windowserver.2222878/). This is really distracting for my workflow.

I've reported the bug to Apple via the Feedback Assistant tool and to Parallels as well.

Screenshot is from March 2020 on 10.15.4, but still happens to this day on 10.15.5 (19F101).

 

[serge94]

Happens to me too on my new MacBook Pro (16-inch, 2019). I run CAD software under Windows 10 using Parallels and the graphics get corrupted and hangs the system momentarily (system attempts to dump logging info and restart the GPU via DumpGPURestart). Sometimes the system partially recovers, and i get the blue Chrome glitches others have shown. Though usually the glitching gets so severe that Parallels will crash and even bring the entire system down with it -- see (https://forums.macrumors.com/thread...checkins-from-com-apple-windowserver.2222878/). This is really distracting for my workflow.

I've reported the bug to Apple via the Feedback Assistant tool and to Parallels as well.


View attachment 924259

Screenshot is from March 2020 on 10.15.4, but still happens to this day on 10.15.5 (19F101).

I think unfortunately that may be a hardware issue.

 

[errrr]

Happened to me today as well on the JIRA website. Macbook Pro (2019, 16 inch). Upgraded OS from 10.15.4 to 10.15.5. Also upgraded Chrome to the latest (83.0.4103.106) after the problem started, and it didn't help.

I had the feeling that this has something to do with hardware acceleration, so I turned it off in the Chrome settings and it resolved the problem.