None of us should have had to endure that mess. Yet, another reason why I keep my land line Used it to call Apple and AT&T . . . useless calls but made all the same
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Stuck at 'Accessing iTunes Store'
- Thread starter cplusON3R
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None of us should have had to endure that mess. Yet, another reason why I keep my land line Used it to call Apple and AT&T . . . useless calls but made all the same
Let's see now: Apple knew exactly how many units were shipped to their & AT&T stores, hence they knew exactly how many iTunes update server transactions they needed to handle the load....and the whole systems crashed? Have they never heard of capacity planning?
Working!!
So I got my phone a bit after 9 and that was right about the time our local ATT blew up. So she said, well, sync it at home. So I got to work with my new white iPhone (everyone was getting black, I went old school). Couldn't activate at work.....came home and plugged in and got the old -4 itunes error...
So I just kept trying...and out of no where I get a text message from ATT and my phone works. Tested a call, worked fine. Hooked back up to iTunes and I'm now syncing my old iPhone settings and data.
Good luck everyone!
So I got my phone a bit after 9 and that was right about the time our local ATT blew up. So she said, well, sync it at home. So I got to work with my new white iPhone (everyone was getting black, I went old school). Couldn't activate at work.....came home and plugged in and got the old -4 itunes error...
So I just kept trying...and out of no where I get a text message from ATT and my phone works. Tested a call, worked fine. Hooked back up to iTunes and I'm now syncing my old iPhone settings and data.
Good luck everyone!
Well after nearly 2 hours of waiting it finally activated...
I can't register it now but that can wait. I never unplugged it, I just kept restarting it directly from iTunes everytime I got an error message.
Good luck to everyone, today has been very un
like...
I can't register it now but that can wait. I never unplugged it, I just kept restarting it directly from iTunes everytime I got an error message.
Good luck to everyone, today has been very un
like...
Its getting better guys i was able to since my 3g easy this morning but had a few issues with 2.0 update for 1st gen iphone! just followed all the advice u guys have been giving out mainly switching from my music to itunes back and forth on the fifth attempt it work and my iphone is syncing as i type!
Question regarding the "Accessing iTunes Store" message.
Mine is just staying on that for as long as I'll leave it... 15 minutes, 30 minutes etc... and I'm not getting any type of error message. Just nothing happening, no progress.
For those that are having success, were you experiencing this too?
I'm just wondering if I should be hitting the cancel and clicking off and back on or if I should just leave it in this attempting stage until something happens.
Mine is just staying on that for as long as I'll leave it... 15 minutes, 30 minutes etc... and I'm not getting any type of error message. Just nothing happening, no progress.
For those that are having success, were you experiencing this too?
I'm just wondering if I should be hitting the cancel and clicking off and back on or if I should just leave it in this attempting stage until something happens.
After 3 long hours of clicking back and forth from music to iphone, it seems to be now working, well it's restoring my phone thankfully.
Just keep the faith guys, about half way through my restore and i'm getting text msgs sent when I was bricked so good sign.
Now I can maybe leave my desk and go eat.
Just keep the faith guys, about half way through my restore and i'm getting text msgs sent when I was bricked so good sign.
Now I can maybe leave my desk and go eat.
I was getting timing out messages, saying the connection to the network was reset, therefore clicking from "music" to "iPhone" over and over again to get it back to "Accessing iTunes store...", I would just keep it on that message if you're not timing out, it means it's attempting to activate it on the server for you.
finally got it working at 3:00pm on the dot! took most of the work day but its finally done... small victory here...
No Service?
I finally got through to iTunes and synced and registered. It said "Ok to disconnect" and the registration process all went fine. When I disconnected, it now says no service in the upper left corner of the phone (where the bars typically are), and it says cannot complete activation without a signal. But I am in my house where we have perfectly good reception (even tried going outside).
Any ideas?
I finally got through to iTunes and synced and registered. It said "Ok to disconnect" and the registration process all went fine. When I disconnected, it now says no service in the upper left corner of the phone (where the bars typically are), and it says cannot complete activation without a signal. But I am in my house where we have perfectly good reception (even tried going outside).
Any ideas?
SYNC IN PROGRESS!!!!!!! FINALLY!!!!
Keep trying all....FINALLY just got it to connect after trying since 10am this morning. Maybe others are either giving up for a while, or they are getting through and finishing.
Keep trying all....FINALLY just got it to connect after trying since 10am this morning. Maybe others are either giving up for a while, or they are getting through and finishing.
Happened to me when I first got my iPhone, it took an hour or so to go through on 02's servers and to give me a signal. Don't worry too much, you'll get a text message soon saying activation is complete.
Thank you very much! Always nice to hear confirmation from someone else who has experienced the same issue. Looking forward to my text.
Let's see now: Apple knew exactly how many units were shipped to their & AT&T stores, hence they knew exactly how many iTunes update server transactions they needed to handle the load....and the whole systems crashed? Have they never heard of capacity planning?
This MacWorld article says it all . . . well, almost
http://www.macworld.com/article/134442/2008/07/iphone_launch.html?lsrc=newsalert
From CNN:
A spokesman for AT&T, the exclusive carrier for the iPhone in the U.S., said there was a global problem with Apple's iTunes servers that prevented the phones from being fully activated in-store, as had been planned.
Instead, employees are telling buyers to go home and perform the last step by connecting their phones to their own computers, spokesman Michael Coe said.
However, the iTunes servers were equally hard to reach from home, leaving the phones unusable except for emergency calls.
The problem extended to owners of the previous iPhone model. A software update released for that phone on Friday morning required the phone to be reactivated through iTunes.
"It's a mess," said freelance photographer Giovanni Cipriano, who updated his first-generation iPhone only to find it unusable.
When the first iPhone went on sale a year ago, customers performed the whole activation procedure at home, freeing store employees to focus on sales. But the new model is subsidized by carriers, and Apple and AT&T therefore planned to activate all phones in-store to get customers on a contract.
The new phone went on sale in 21 countries on Friday, creating a global burden on the iTunes servers.
Degression
So I upgraded from a non-iPhone AT&T account. Since I left the store with my 3G neither that nor my old non-iPhone have worked. I've been waiting on the "No Service" problem for about 2 hours now, and all of a sudden I get a call on my old non-iPhone. WTF?? So that means my old phone is now activated again, and my new 3G is unbricked but not working. F!
So I upgraded from a non-iPhone AT&T account. Since I left the store with my 3G neither that nor my old non-iPhone have worked. I've been waiting on the "No Service" problem for about 2 hours now, and all of a sudden I get a call on my old non-iPhone. WTF?? So that means my old phone is now activated again, and my new 3G is unbricked but not working. F!