What's crazy to me is a iOS finder is really not that complicated to make and as for the external mouse and monitor support, that's probably some of the easier hardware intergrations to the iPad there is yet they just won't do it. Their is nothing limiting technically wise from them doing this. I 100% still believe that they just are a holes and want the extra money they get when people have to buy an iPad and a Macbook to get all of, what I think should be the basic staples anyways on ANY OS. Whether its Windows, Android, iOS, Linux, as a OS with a UI the standard should at least be a file system, mouse, keyboard, monitor and even now some type of touch support. Every other consumer OS you can get right now has these except Apple.
I have always had better experiences with Microsoft Support than anyone else really. I have had them not charge me for an accidental claim, giving me a THIRD claim when they didn't have to and still not charging the deductible. Now their online support leaves a lot to be desired unless you finally get them to send it to one of their escalation teams and then they are pretty quick and good and not installing LogMeIm and doing the exact same thing, and taking a heck of a lot longer, that I told them I had done to troubleshoot. Honestly as well if you go into the store and don't get the outcome you want, go in a different day when another manager is there and it might work.I have to say that Microsoft’s support, at least if you have a store near you, is every bit as good as Apples if not better.
I have told the story before about how I accidentally cracked my screen within the first couple of weeks of ownership doing something dumb. When I called them to use one of my instances of Accidental Damage, they told me to simply back it up, bring it in and they handed me a new one without charging for an incident.
Recently I was having a problem with the MicroSD card sometimes ejecting/re-finding/ejecting. I suspect maybe I had gotten some debris in the slot since it was so intermittent and while we were testing it in store it originally was doing that, but after multiple inserts it stopped. Not surprising considering how and where I use it and it’s been subjected to sand, dirt, ash, etc.
But even though it stopped doing it while I was there, they just said “rather than risk having you come back, we are just going to swap it” and pulled another from the back.
Whether it is new or refurbished, I don’t know for sure. It looks better than my old one. Not a mark on it. They told me that most of them are ones that have had the retail box damaged, and are labeled “not for retail sales” as a result.
In any case, despite the fears of folks like @hajime about refurbished, I have a replacement machine that for all practical purposes is new
Yeah extended warranty's are always good but the only time they are really great is when you have a warranty where you can go in and swap it out. Having to ship it out is such a hassle. The sad part is you could still have a store where you bought 10 mins away but still have to have them ship it out to repair or retailers like fry's where they do it in store and might take a few days. God I remember my first warranty issue... My first Laptop ever, an iBook G3 that I bought from CompuServe back in the day. My Microsoft Store is less than 15 miles away and have never had an issue with them.
What is it about Windows that you have to master? A serious question, I'm not trolling or trying to start an argument
Windows isn't too complicated to get the hang of, at least insofar as file management, installing & launching apps, customizing the start menu, etc.
I own both a Surface device (Surface Book 2) and an iPad Pro 11". Love them both.
I don't have as many as you, but then again I don't need the mission critical reliability of working in remote areas. But I was blown away that someone would have only a single computer with no plan B for mission critical business. Which would also lead me to believe the probably also doesn’t have an adequate backup scheme for the data she has on the one.
Funny thing is she wouldn’t even talk to the tech until her sister “who works in the IT field and set her up for her business” got there. I was thinking “Wait. Your sister works in the IT field and set you up, but even she didn’t think having a Plan B was a sound idea?”
Sales guy was trying to convince her that at the very least she should have an inexpensive second machine, but I think she thought it was all just a sales pitch.
What are you gonna do with those kinds of customers other than smile and nod. And the was doing such a good job of that
What do keyboards have to do with iMac? I never heard of similar problems with iMac keyboards as with Macbooks. At least my iMac keyboard is fine.
While I really really dislike the keyboards that came with the 3 iMacs that I use and/or manage at work, they've been resonable reliably. My "fix" for the one I use daily has been to put the Apple supplied "sexy thin" keyboard on the shelf and use one of my older personal full travel Apple keyboards intead.
You will master Windows in no time. Also remember to ask a question on here no matter how simple it seems. We have all had them I promise.
