Carrier T-Mobile 2018 New iPhone Pre-Order Thread

[Chris.j.perez]

I ordered a space grey 64gb Max and have the full charge pending on my card. I got a ship date of 9/21 - 9/21. I got overnight shipping. So far so good.

I ordered gold max 64gb same 9/21-9/21 and charged. Hopefully that ship date stays the same

 

[t1m1t]

I do as well. Last time I preordered (the 7 plus jet black) i had ground, but shipping was delayed on the jet black. I remember hearing that all preorders that were not delayed, regardless of ground or overnight, came on release date. Im hoping that rings true this year.

Currently chatting with another rep and she says if your order was placed through the app, you get free 2 day shipping. If done otherwise, the order will be done with ground shipping, which is 7 days after 9/21. She says since I didn't make the order through the app, my order shows ground shipping. Funny thing is, I ordered through the T-mobile app on my X hahaha.

 

[AppleChic76]

Was able to redirect my phone through My Choice. Wanted mine to go to the UPS locker so I don't have to be home when it comes. Also got a e-mail from T-Mobile that my order has been processed. Still nothing on my watch guessing that will be shipped next week.

Did selecting a locker change your delivery date?

 

[golfguy2015]

Currently chatting with another rep and she says if your order was placed through the app, you get free 2 day shipping. If done otherwise, the order will be done with ground shipping, which is 7 days after 9/21. She says since I didn't make the order through the app, my order shows ground shipping. Funny thing is, I ordered through the T-mobile app on my X hahaha.

I tried going thru the app, but it kept locking up when it asked for a trade in device. I will sell my plus on my own, so I didnt want to trade it. Had to call customer service to do my preorder. In years past, ground got there on delivery day, so hopefully that continues. If not, oh well. I have a crazy busy day scheduled Friday, so I wont have time to mess with it until after work anyway.

 

[thxultra]

Did selecting a locker change your delivery date?

I'm hoping since it hasn't hit the system yet it will not. I have done it with other items before they were picked up by UPS and it didn't.

 

[t1m1t]

I tried going thru the app, but it kept locking up when it asked for a trade in device. I will sell my plus on my own, so I didnt want to trade it. Had to call customer service to do my preorder. In years past, ground got there on delivery day, so hopefully that continues. If not, oh well. I have a crazy busy day scheduled Friday, so I wont have time to mess with it until after work anyway.

This rep is funny. She is now saying, "Sorry, on further inspection, customers were given the option to choose their shipping method. You did not choose 2 day shipping so you get ground".
There wasn't an option to choose shipping for me...

 

[fryfrkhlly]

Cool. Didn't notice. Looking forward to "cooling down" 95° tomorrow? LOL

Haha yeah I’m so ready for fall. Last I heard it may even get as low as 89°!

 

[golfguy2015]

This rep is funny. She is now saying, "Sorry, on further inspection, customers were given the option to choose their shipping method. You did not choose 2 day shipping so you get ground".
There wasn't an option to choose shipping for me...

I am always somewhat suspicious of the reps. Sometimes they say things that are not 100% accurate, especially when it comes to shipping times. I'm sure there is a bit of CYA at play with them. If they said you'd get it Friday, and it came on Saturday, or Monday, people would be pissed. Underpromise and overdeliver.

 

[modernmoments]

That will get updated the moment you get the "origin scan" -- if your shipping is next day air, it could be scanned as late as Thursday night and you would still be able to get on time Friday.

On my X last year, I got an origin scan at almost midnight Friday. Still got it Friday.

 

[t0mmy]

On my X last year, I got an original scan at almost midnight Friday. Still got it Friday.

yep, My 7 got an origin scan at like 1:30AM and still got it that same day...

 

[pgiannini1784]

How many people here have "UPS Ground" as their shipping method in UPS My Choice?

I do

 

[zakarhino]

Let me save y'all some time given that this is my 5th year of pre-ordering through T-Mobile. I'm going to let you in on the biggest secret that T-Mobile doesn't want you knowing about:

Spoiler

Reps usually don't know anything, they're just as in the dark as you (most of the time anyway)

 

[Zippy3505]

I do

I have next day air saver
[doublepost=1537296878][/doublepost]

Let me save y'all some time given that this is my 5th year of pre-ordering through T-Mobile. I'm going to let you in on the biggest secret that T-Mobile doesn't want you knowing about:

Spoiler

Reps usually don't know anything, they're just as in the dark as you (most of the time anyway)

I think more in the dark than many of us...

 

[itzCHRIS]

Im in Phoenix too. Cant wait for the under-100 temps.

Same here!

 

[t1m1t]

I am always somewhat suspicious of the reps. Sometimes they say things that are not 100% accurate, especially when it comes to shipping times. I'm sure there is a bit of CYA at play with them. If they said you'd get it Friday, and it came on Saturday, or Monday, people would be pissed. Underpromise and overdeliver.

She's saying I chose the ground option while opting out of the 2 day shipping, even though 2 day shipping is the default and ground costs $6.99. She says her reply is 100% accurate based on her supervisors words. She's saying that I made the mistake of making the choice and that default is always set to ground. I'm currently looking at a new order (for checking purposes) and it shows default being 2 day free shipping with the second option being ground at $6.99...

 

[juant87]

How many people here have "UPS Ground" as their shipping method in UPS My Choice?

I do

‍♂️

 

[iNICK20]

Here are all the iPhones leaving China... yours is on one of these planes. Hype!!

https://flightaware.com/live/iphone

How do we know which one is ours?

 

[Paulshaqz]

both phones got charged sometime this morning just waiting on tracking now!

 

[driverr]

u don’t...but as soon as the planes start landing, we should start seeing origin scans on ups tracking

 

[juant87]

food for thought: the ones already showing an IMEI on EIP/JoD.. your phone is already built and packaged. hype!

 

[Libra08]

I got charged and have my tracking number! I have a question though for the pre-order veterans, my shipping on UPS says 2nd Day Air but mentions nothing about a signature requirement. Does that mean one isn't required and can bet left in my mailbox or does 2nd Day Air automatically require a signature? Thanks!

 

[ohaishawnn]

I got charged and have my tracking number! I have a question though for the pre-order veterans, my shipping on UPS says 2nd Day Air but mentions nothing about a signature requirement. Does that mean one isn't required and can bet left in my mailbox or does 2nd Day Air automatically require a signature? Thanks!

It most likely requires one

 

[golfguy2015]

She's saying I chose the ground option while opting out of the 2 day shipping, even though 2 day shipping is the default and ground costs $6.99. She says her reply is 100% accurate based on her supervisors words. She's saying that I made the mistake of making the choice and that default is always set to ground. I'm currently looking at a new order (for checking purposes) and it shows default being 2 day free shipping with the second option being ground at $6.99...

I stand by my "reps dont know ****" comment, lol

 

[Shaqtus]

Yessss

 

[point4design]

My estimated to ship date is 09/26/2018-10/09/2018... BUT I just got a charge on my credit card for the down payment on both phones I ordered. Does that mean I might get them early?