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As has been discussed elsewhere, they're really no different than Verizon or AT&T. They spent a few years with a loss-leader marketing campaign - which did do some good. And now they're back to normal (and not just today's news). They're also not really that much cheaper than Verizon and AT&T depending on your plan and number of lines.
Not that they're benevolent or anything, but TMobile is still the best deal most of the time from my experience. When the iPhone 15 launched, I tried to switch to Verizon. It should have been a no brainer: We have FIOS so we would get the bundle discount, my wife is a teacher so we get the teacher discount. But no matter how I sliced it, it was a worse deal than T-Mobile both for the monthly cost even with all my Verizon discounts. And the way Verizon finances a new phone made it an even worse deal.

The part that sucks is that TMobile's customer support is just awful. Not once has an upgrade gone through without issues that required multiple calls to resolve.
 
So when I chatted with customer service, they said it's for those wearable lines $10 and under. I have my daughter's Sync Up Watch on our plan, so it would be that one. Doesn't include the voice lines. I think it may also include tablets.
 
Price increases for some older plans after being fined for illegally sharing customer location data. Alright! So text message yet and I'm on the magenta plan with 3 lines + 1 watch.
 
And I just had to switch autopay from credit card to bank account in order to retain the $5 discount. Now this?

Simple Choice here. I gave up the autopay discount and kept my CC on file. After my rewards points it's still a good deal and consumer protections for credit cards are a lot better than bank accounts.

I'm about to add a line. I wonder if they're going to try to get me to upgrade plans. (it ain't happening)
 
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T-Mobile could be free and I would pass on it. To each their own though. If it works for you and you get excellent service, that is what counts!
 
LOL...I never expect any of these corporate companies to keep their promises. Price Lock...yeah right. Gotta keep the Billionaires happy, God forbid they only make 1.5 Billion instead of 1.8 Billion that year... OH the horror.
 
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T-Mobile hasn't been (like the old) T-Mobile ever since John Legere step down as CEO and Mike Sievert took over.
Don’t be fooled. The entire point of what John Legere was doing was to fatten up T-Mobile as much as possible so that they could absorb Sprint. He didn’t actually care about any customers. By looking super consumer friendly, it was also easier to gain approval for a merger. Then they waited for a friendly political administration to be in office, and pounced. Mike Sievert’s job is to juice those customers for everything they’re worth so they can fatten up their shareholders. Straightforward two-step process.
 
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I've had T-mobile for 13 years. Each time they added new perks like free wifi on flights, upgraded data on international roaming, etc, they passed those on to me eventhough I had an older plan. In 13 years ive had no rate increase. My text said $2 per line, I think that's fair. Just my own opinion.
 
The only thing that went up on my bill is my $15 watch line is now $17. I’m on Go5G+. I’m wondering if they’re going to go the old AT&T way of raising prices every year or so by just a small amount so people won’t complain too much.

My $10 unlimited data iPhone plan went to $35, over the years. This is when I left them for T-Mobile in 2017. Looks like history is going to repeat itself. 🙁
 
I've had T-mobile for 13 years. Each time they added new perks like free wifi on flights, upgraded data on international roaming, etc, they passed those on to me eventhough I had an older plan. In 13 years ive had no rate increase. My text said $2 per line, I think that's fair. Just my own opinion.
Until they do it again and again if they see this as a feasible way to keep profits rising. I’m hoping they don’t go this route. I agree with you 100%. I’ve been with T-Mobile now for 7 years and I’ve got a great rate package. It just worries me.
 
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I am a German landline customer of Deutsche Telekom, which owns T-Mobile, and the one thing I always loved is that they NEVER raised prices. Of course over time they offered faster and faster internet speeds and those of course came with higher prices, but if you kept the old speed, your price also stayed the same. For example I am already at 100 Mbit/s for ten years or so and never upgraded. So the price is still the same as ten years ago despite all that inflation.
 
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Until they do it again and again if they see this as a feasible way to keep profits rising. I’m hoping they don’t go this route. I agree with you 100%. I’ve been with T-Mobile now for 7 years and I’ve got a great rate package. It just worries me.
This is a valid concern. But it's also good to note that competition is getting bigger. MVNO's out there offer some great pricing, if you are worried about roaming etc, you can get prepaid eSIMs at really good rates. I also see competition coming the way of Satellite to LTE comms, which are making progress, even though that's a few years away.
 
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I messaged TMO support on their app and they could check whether my account was on the list of rate increases. Magenta 55+ and I’m NOT subject to the increases, though they didn’t say why.
Interesting. Did you get TMO’s text about the price hike? I’m on the same plan and got their text today. I have paid off my wife’s iPhone and will see what happens over the next month or two. If my price goes up, I’ll be out of there.
 
I got the text this morning. $2 per “device” which makes me think they’re including watches - that’s a 40% increase for watch plans in one shot!

They also recently downgraded the bundled Netflix to ad-supported, which is annoying. Xfinity mobile is looking better and better.
 
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Switched from Verizon to T-Mobile recently after many years. It's substantially cheaper, and man the customer service is an order of magnitude better. Helpful, proactive, and they even followup when they promise they will.
 
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