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t1m1t

macrumors regular
Oct 21, 2011
246
127
Mine now says:

Being Processed


Thank you for your order. Details status information for your order is not yet available. If your order was placed recently, updates will be available soon, please check back later.

Mine now shows the order again with Pre-Order at the top (the original posting).
 

writingcode

macrumors newbie
Oct 31, 2017
5
2
I ordered the Space Gray 256GB through T-Mobile on 10/27 at 5:45 AM Eastern. I did it through T-Force and I haven’t been charged. My status is still “Pre-Order.” I was hoping to get it on launch day, but that’s looking less likely. We will see. :)

My estimated ship date has been 11/03/2017 - 11/10/2017 since ordering.
 
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dalmoradie

macrumors regular
May 6, 2015
153
169
Just finished texting with a rep. I asked for her to check my cc because I'm showing the same address for billing and shipping (I'm having it shipped to my office address), but she said it doesn't matter and that my expected shipping is 11/10 :(
 

moomoopanda

macrumors member
Aug 12, 2010
49
48
Did a phone order at 1am PST the night of preorders, just received my shipped and tracking for a 256gb Space Grey. Expected to arrive Nov 3rd.
 
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Blazinbell

macrumors member
Oct 6, 2014
80
30
NY
Has anyone passed this stage in shipping
 

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csurfr

macrumors 68020
Dec 7, 2016
2,310
1,748
Seattle, WA
Well, after the My Choice fiasco, I was able to get mine held at the CC that is about 3 miles away. Pickup @ 8:30 on Friday. A lot of you east coasters will already have yours by then!
 

california_kid

macrumors 6502a
Sep 9, 2016
541
1,040
San Francisco
on the website I see this now :

Kept On Hold


Thank you for your order. Details status information for your order is not yet available. If your order was placed recently, updates will be available soon, please check back later.

Me too. Plus the same credit card I used for X, I use for my monthly bill and that got charged today.
 

Wreckless316

macrumors newbie
Feb 24, 2013
22
2
From what I’ve seen on this thread partially pre ordered means they tried to charge you but your bank blocked it.
Correct. Happened to me.

My Card was declined Sunday Morning. Cleared it up with bank/tmobile and they recharged my card yesterday morning.

If your card is cleared and good to go, just wait another 24 hours and it'll charge again
[doublepost=1509484001][/doublepost]I ordered two phones, but somehow the phones are under only one line, my primary line.

I thought you could have only one EIP per line?
 
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Roondog19

macrumors member
Sep 16, 2014
62
48
This is odd I ordered one phone and showed up yesterday with tracking in UPS app. Today I have two tracking numbers in the UPS app from Tmobile. Anyone else have two tracking numbers but only ordered one phone?
 

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Paulshaqz

macrumors 6502a
Sep 10, 2009
905
174
another update while i was waiting for the rep to call me back for the 3rd time so far and hopefully here good news on her end which still seems far off she told me her supervisor looking into it and gonna send me an email by today or tomorrow hopefully to get things going she mention she will contact her higher up or a different t mobile department?.... i also decided to contact tmobilehelp on twitter and from what they told me after really digging into it he saw the authorizations approved finally one this morning and one yesterday and i should be getting charged now... but so far nothing either way they mentioned that i still never lost my place and will still get a friday delivery so i guess well see what they do within the next 2 days.

i just can't wait to see that partially pre order off and say shipped.
 

Chrristiann

macrumors member
Sep 18, 2015
70
35
I ordered the Space Gray 256GB through T-Mobile on 10/27 at 5:45 AM Eastern. I did it through T-Force and I haven’t been charged. My status is still “Pre-Order.” I was hoping to get it on launch day, but that’s looking less likely. We will see. :)

My estimated ship date has been 11/03/2017 - 11/10/2017 since ordering.
If no movement by Thursday it’s most likely closer to the 10th then the 3rd
 

exodiusprime

macrumors regular
Jun 24, 2010
181
217
Dallas, TX
I ordered around 7am CST on the 27th and got a 11/3-11/10 window for a silver 256GB. However, I got charged for the down payment for the phone so does that mean things are looking good for a Friday delivery? ☺️
 

Chrristiann

macrumors member
Sep 18, 2015
70
35
Got charged for my declined phone this morning no tracking info from tmo but it’s popped up on my choice


Ordered 2 phones via Tmobile website first order went tru with signed eip at 2:54 a.m est, second around 3:02.
had a hiccup with one for declined payment and says shipping from this morning.
1) grey 64gb
2)sg 64gb
 
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Chupa Chupa

macrumors G5
Jul 16, 2002
14,835
7,396
This is odd I ordered one phone and showed up yesterday with tracking in UPS app. Today I have two tracking numbers in the UPS app from Tmobile. Anyone else have two tracking numbers but only ordered one phone?

No but perhaps they botched one of the labels and printed out another. If one of them starts moving and the other doesn't that is what happened. Otherwise maybe you "won" a free phone. :D
 
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