Teleport?

[SFC Archer]

I also have to give a Thumbs up to this App. Internally through my wifi system it works flawlessly and with the image adjustment and additional tools I can control everything...bye bye Remote App.

However, like other posters...trying to get it connected externally is becoming a major headache. I contacted my service provider...Insight Communications and they only block 4 ports of which 5900 is not one that is blocked.

I then go to my Router which is a Linksys WRT54G and I have configured to allow ports 5900 in through the Applications and Gaming Tab and Port Forwarding Page using the same IP that shows on TightVNC Service...which is the external IP.

I then went to the DMZ page under the same Tab as above and Enable DMZ to the same IP as above...the external IP/TightVNC Service IP

It will not allow connection...it keeps timing out and yes the server on teleport has the correct address from No-IP.com.

Can anyone help or give me an idea what to do next???

I love this app and want to be able to access it from anywhere...not just the house.

Thanks in advance!!!

 

[dustobub]

I also have to give a Thumbs up to this App. Internally through my wifi system it works flawlessly and with the image adjustment and additional tools I can control everything...bye bye Remote App.

However, like other posters...trying to get it connected externally is becoming a major headache. I contacted my service provider...Insight Communications and they only block 4 ports of which 5900 is not one that is blocked.

I then go to my Router which is a Linksys WRT54G and I have configured to allow ports 5900 in through the Applications and Gaming Tab and Port Forwarding Page using the same IP that shows on TightVNC Service...which is the external IP.

I then went to the DMZ page under the same Tab as above and Enable DMZ to the same IP as above...the external IP/TightVNC Service IP

It will not allow connection...it keeps timing out and yes the server on teleport has the correct address from No-IP.com.

Can anyone help or give me an idea what to do next???

I love this app and want to be able to access it from anywhere...not just the house.

Thanks in advance!!!

Do not use DMZ, it totally negates any security your router/firewall is now giving you. Your home computer probably has an private IP address like 192.168.x.x, these numbers are not externally accessible, you need to find out your routers external IP address. Go to http://www.whatismyip.com from your home computer and record that IP address, this is the number that you will use from Teleport over the Cell network (3g/edge). Most likely you will not be able to use that external IP address while using your Wifi from your house because most routers don't support that and I won't go into those details.

Say your home computer has the IP address 192.168.1.122 and your router's IP is 192.168.1.1, inside your router's configuration you must forward port 5900 to 192.168.1.122.

Now if your external IP is 125.214.224.29, then from Teleport while on 3g/Edge or Wifi that is not at your house, type in that external IP. If you are on wifi at your house, and only at your house, you must use 192.168.1.122.

Now you will have a problem as your external IP is most likely going to change every day or so. I can help you with that issue after you get connected. I hope this helps.

Dustin

 

[rockstarjoe]

Make sure you are not running any app like Peerguardian... it will block you from external access (even if it works locally on Wifi). I had the same problem with Mocha VNC.

 

[SFC Archer]

Dbl posted

 

[iblastoff]

i dont know why this app tries to push tightvnc on you. that program hasnt been updated in years and is so outdated you can't even use passwords over 8 characters long.

its also not compatible with realvnc for some odd reason, even though mocha vnc can connect to that just fine as well as with tightvnc.

i've found that teleport crashes like 100x more often than mocha ever did.

 

[SFC Archer]

Do not use DMZ, it totally negates any security your router/firewall is now giving you. Your home computer probably has an private IP address like 192.168.x.x, these numbers are not externally accessible, you need to find out your routers external IP address. Go to http://www.whatismyip.com from your home computer and record that IP address, this is the number that you will use from Teleport over the Cell network (3g/edge). Most likely you will not be able to use that external IP address while using your Wifi from your house because most routers don't support that and I won't go into those details.

Say your home computer has the IP address 192.168.1.122 and your router's IP is 192.168.1.1, inside your router's configuration you must forward port 5900 to 192.168.1.122.

Now if your external IP is 125.214.224.29, then from Teleport while on 3g/Edge or Wifi that is not at your house, type in that external IP. If you are on wifi at your house, and only at your house, you must use 192.168.1.122.

Now you will have a problem as your external IP is most likely going to change every day or so. I can help you with that issue after you get connected. I hope this helps.

Dustin

Dustin...Thanks for your response. I have some problems that will not allow me to do what you recommend...I followed the instructions to the letter from the App web site. My router will not allow me to change the first 3 sets of numbers when setting up Port Forwarding.

Using your link I got an external IP of 74.130.xxx.xx
My router has preset 192.168.x.???(changeable)

Using my WiFi at home, I am able to connect to the router/computer without problem...it sees the IP just fine and connects through the TightVNC Service.

It is the external that will not connect. The No-IP DUC software that I installed finds my IP address above and my iPhone is set to connect to No-IP DUC account.

I do not know if this will help you help me...but that is where I am right now.

Gary

P.S. I did deselect the DMZ as you directed and still does not work.

 

[infowarfare]

Say your home computer has the IP address 192.168.1.122 and your router's IP is 192.168.1.1, inside your router's configuration you must forward port 5900 to 192.168.1.122.

Dustin...Thanks for your response. I have some problems that will not allow me to do what you recommend...I followed the instructions to the letter from the App web site. My router will not allow me to change the first 3 sets of numbers when setting up Port Forwarding.

Using your link I got an external IP of 74.130.xxx.xx
My router has preset 192.168.x.???(changeable)

Using my WiFi at home, I am able to connect to the router/computer without problem...it sees the IP just fine and connects through the TightVNC Service.

It is the external that will not connect. The No-IP DUC software that I installed finds my IP address above and my iPhone is set to connect to No-IP DUC account.

I do not know if this will help you help me...but that is where I am right now.

Gary

P.S. I did deselect the DMZ as you directed and still does not work.

Unless I'm mistaken, I think you are still missing the point of what you need to do here (what Dustin stated previously).

The fact that your router won't allow you to "change the first 3 sets of numbers when setting up Port Forwarding" doesn't matter, it's the last set of numbers you need to change. Almost all home routers will always be 192.168.1.xxx so what ever your computer's internal ip is set at (192.168.1.???) THAT'S what you need to set the port forwarding to. Makes sense?

 

[SFC Archer]

Unless I'm mistaken, I think you are still missing the point of what you need to do here (what Dustin stated previously).

The fact that your router won't allow you to "change the first 3 sets of numbers when setting up Port Forwarding" doesn't matter, it's the last set of numbers you need to change. Almost all home routers will always be 192.168.1.xxx so what ever your computer's internal ip is set at (192.168.1.???) THAT'S what you need to set the port forwarding to. Makes sense?

Please bear with me...I do understand and per your instructions...I looked at my router IP and it is as you stated 192.168.1.X. I inserted this into the port forwarding but that does not make sense...why would I forward the same IP to the router that runs on that IP? When I highlight the the TightVNC Service it has an IP of 192.168.1.XXX

To my understanding....and I am probably totally in left field...When I access teleport on my iPhone on edge, it is suppose to connect to No-IP DUC which is my No Host IP account. That in turn is suppose to tunnel through my router and forward the connection to TightVNC Service...which activates my desktop back to my iPhone. Right?

Again, this is my first time ever connecting an external source to my laptop and I know it is hard to understand what I am trying to say without graphics which I can't post for obvious reasons. Thanks for the attempts to help me.

Gary

 

[wlh99]

Please bear with me...I do understand and per your instructions...I looked at my router IP and it is as you stated 192.168.1.X. I inserted this into the port forwarding but that does not make sense...why would I forward the same IP to the router that runs on that IP? When I highlight the the TightVNC Service it has an IP of 192.168.1.XXX

To my understanding....and I am probably totally in left field...When I access teleport on my iPhone on edge, it is suppose to connect to No-IP DUC which is my No Host IP account. That in turn is suppose to tunnel through my router and forward the connection to TightVNC Service...which activates my desktop back to my iPhone. Right?

Again, this is my first time ever connecting an external source to my laptop and I know it is hard to understand what I am trying to say without graphics which I can't post for obvious reasons. Thanks for the attempts to help me.

Gary

Since you're running TightVNC I assume that you're on a PC.
First, click start->run-> and type cmd. That opens a command prompt.
At the prompt type ipconfig

On my computer I get:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

U:\>ipconfig

Windows IP Configuration


Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : yourtv20.com
IP Address. . . . . . . . . . . . : 192.168.1.152
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.254

Ethernet adapter Network Connect Adapter:

Media State . . . . . . . . . . . : Media disconnected

U:\>


Write down the IP address. This is the IP you want to forward port 5900 to.
On the status page of the router it should tell you the external (sometimes called WAN) ip address. It will NOT be a 192.168.x.x address. That IP address is what you enter into the VNC connection setup on the iPhone.

Your iPhone connects directly to the external/wan address of the router, the router forwards to the internal/lan address of your computer.

No-IP DUC, dynamic DNS etc. is not nessasary and you shouldn't worry about it untill after you get a basic setup working with just IP's first. DDNS is only used because your WAN ip will sometimes change, and if you are on the road you can't log into your router to find the new one. It's worthwhile, but get it working without it first.

 

[infowarfare]

Please bear with me...I do understand and per your instructions...I looked at my router IP and it is as you stated 192.168.1.X. I inserted this into the port forwarding but that does not make sense...why would I forward the same IP to the router that runs on that IP? When I highlight the the TightVNC Service it has an IP of 192.168.1.XXX

To my understanding....and I am probably totally in left field...When I access teleport on my iPhone on edge, it is suppose to connect to No-IP DUC which is my No Host IP account. That in turn is suppose to tunnel through my router and forward the connection to TightVNC Service...which activates my desktop back to my iPhone. Right?

Again, this is my first time ever connecting an external source to my laptop and I know it is hard to understand what I am trying to say without graphics which I can't post for obvious reasons. Thanks for the attempts to help me.

Gary

Hmmm, let's try this again, and believe me, I do understand how confusing this stuff can be. You don't want your Router's IP forwarded, you want your computer's INTERNAL IP forwarded. So using my IP addresses as an example (but not really )

My Router's IP as all Router's IP (for the sake of this example) is:

192.168.1.1

My Computer's internal network IP is:

192.168.1.200

So in my router I have forwarded IP 192.168.1.200 to port 5900.

Now the world outside my home network sees my IP address as something like:

79.93.147.226

So that's the IP that you use with No-IP.com to access your computer on edge/3G. However, if this is a dynamic IP that could possible change, then that's when you install the DUC software and register a domain such as myhomenetwork.no-ip.biz to your initial 79.93.147.226. Everytime this IP happens to change, the DUC software will update to your no-ip.com account and you will still be able to access your computer using the myhomenetwork.no-ip.biz domain.

Hope that makes sense, but again, I think the only thing you are missing is the port forwarding. Forward port 5900 to your computer's internal ip of 192.168.1.200 (or whatever yours actually is) NOT your router's ip of 192.168.1.1

 

[Dimwhit]

Hmmm, let's try this again, and believe me, I do understand how confusing this stuff can be. You don't want your Router's IP forwarded, you want your computer's INTERNAL IP forwarded. So using my IP addresses as an example (but not really )

My Router's IP as all Router's IP (for the sake of this example) is:

192.168.1.1

My Computer's internal network IP is:

192.168.1.200

So in my router I have forwarded IP 192.168.1.200 to port 5900.

Now the world outside my home network sees my IP address as something like:

79.93.147.226

So that's the IP that you use with No-IP.com to access your computer on edge/3G. However, if this is a dynamic IP that could possible change, then that's when you install the DUC software and register a domain such as myhomenetwork.no-ip.biz to your initial 79.93.147.226.

Hope that makes sense, but again, I think the only thing you are missing is the port forwarding. Forward port 5900 to your computer's internal ip of 192.168.1.200 (or whatever yours actually is) NOT your router's ip of 192.168.1.1

You have it, essentially. You'll forward port 5900 to 192.168.1.200 (not the other way around, as you worded it). Then when you go to 79.93.147.226 with the program, that will hit your router on port 5900 and the router will know to forward you to your machine at 192.168.1.200.

 

[SFC Archer]

Since you're running TightVNC I assume that you're on a PC.
First, click start->run-> and type cmd. That opens a command prompt.
At the prompt type ipconfig

On my computer I get:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

U:\>ipconfig

Windows IP Configuration


Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : yourtv20.com
IP Address. . . . . . . . . . . . : 192.168.1.152
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.254

Ethernet adapter Network Connect Adapter:

Media State . . . . . . . . . . . : Media disconnected

U:\>


Write down the IP address. This is the IP you want to forward port 5900 to.
On the status page of the router it should tell you the external (sometimes called WAN) ip address. It will NOT be a 192.168.x.x address. That IP address is what you enter into the VNC connection setup on the iPhone.

Your iPhone connects directly to the external/wan address of the router, the router forwards to the internal/lan address of your computer.

No-IP DUC, dynamic DNS etc. is not nessasary and you shouldn't worry about it untill after you get a basic setup working with just IP's first. DDNS is only used because your WAN ip will sometimes change, and if you are on the road you can't log into your router to find the new one. It's worthwhile, but get it working without it first.

Very clear and easy to understand instructions...I was already to this stage though. I can access my computer on my iPhone using my own wifi in the house using the wifi connection on my iPhone. What I can't do and am having all the trouble with is when I am away from home and my own wifi...I can not connect using edge and all the software that they said to use.

Does that make sense?

I thank all of you for your attempts, I have even sent screen shots to the Dev and he says I have everything right and it should work...its not, so I am here trying to gain "external" connection using edge away from home.

 

[Small White Car]

Now that it's been out for a day, the kind of quality iTunes app store reviews we've come to expect are now there.

Brilliant.

I particularly love the 'lol' at the end. It really pulls it all together.

As for the rest of the reviews, they've convinced me to wait for an update and see if any of the performance issues are resolved. But I'll be keeping a close eye on this one. It looks very promising.

 

[SFC Archer]

Hmmm, let's try this again, and believe me, I do understand how confusing this stuff can be. You don't want your Router's IP forwarded, you want your computer's INTERNAL IP forwarded. So using my IP addresses as an example (but not really )

My Router's IP as all Router's IP (for the sake of this example) is:

192.168.1.1

My Computer's internal network IP is:

192.168.1.200

So in my router I have forwarded IP 192.168.1.200 to port 5900.

Now the world outside my home network sees my IP address as something like:

79.93.147.226

So that's the IP that you use with No-IP.com to access your computer on edge/3G. However, if this is a dynamic IP that could possible change, then that's when you install the DUC software and register a domain such as myhomenetwork.no-ip.biz to your initial 79.93.147.226. Everytime this IP happens to change, the DUC software will update to your no-ip.com account and you will still be able to access your computer using the myhomenetwork.no-ip.biz domain.

Hope that makes sense, but again, I think the only thing you are missing is the port forwarding. Forward port 5900 to your computer's internal ip of 192.168.1.200 (or whatever yours actually is) NOT your router's ip of 192.168.1.1

Exactly...this is what i have done...port 5900 has been set to forward to 192.168.1.xxx, while my external IP is 74.130.xxx.xx which is the one connected to No-IP DUC v2.2.1 with the account I created. As stated in my previous post...I am also working with the DEV's and they say I have everything set right and that it should work, they have screen shots of everything. Don't know what else to do. I really want to be able to use this on the road. Works great at home but that is not where I need it. I guess I will have to wait or try something else. Thanks again!

 

[SlapMonkey]

Exactly...this is what i have done...port 5900 has been set to forward to 192.168.1.xxx, while my external IP is 74.130.xxx.xx which is the one connected to No-IP DUC v2.2.1 with the account I created. As stated in my previous post...I am also working with the DEV's and they say I have everything set right and that it should work, they have screen shots of everything. Don't know what else to do. I really want to be able to use this on the road. Works great at home but that is not where I need it. I guess I will have to wait or try something else. Thanks again!

I'm in the exact same position as you. I know I have all my settings correct. I've already had it working both internally and externally with MochaLite VNC, and now with Teleport I have my Mac working internally and externally and my work PC working internally but NOT externally. Very strange. It keeps going between 1 of 2 error messages; "Incorrect Password" which it's not, or "Connection Refused" even though the port is forwarded properly. Not sure what else to do either. I especially need it for work and I love the way Teleport works when it's working...

 

[cjosee]

Hmmm, let's try this again, and believe me, I do understand how confusing this stuff can be. You don't want your Router's IP forwarded, you want your computer's INTERNAL IP forwarded. So using my IP addresses as an example (but not really )

My Router's IP as all Router's IP (for the sake of this example) is:

192.168.1.1

My Computer's internal network IP is:

192.168.1.200

So in my router I have forwarded IP 192.168.1.200 to port 5900.

Now the world outside my home network sees my IP address as something like:

79.93.147.226

So that's the IP that you use with No-IP.com to access your computer on edge/3G. However, if this is a dynamic IP that could possible change, then that's when you install the DUC software and register a domain such as myhomenetwork.no-ip.biz to your initial 79.93.147.226. Everytime this IP happens to change, the DUC software will update to your no-ip.com account and you will still be able to access your computer using the myhomenetwork.no-ip.biz domain.

Hope that makes sense, but again, I think the only thing you are missing is the port forwarding. Forward port 5900 to your computer's internal ip of 192.168.1.200 (or whatever yours actually is) NOT your router's ip of 192.168.1.1

Ok I need Help. How do i configure all this so I cat get Teleport to work. I have AirPort Extreme set up in my house. so I want to be able to use Teleport from my work.

 

[wlh99]

Ok I need Help. How do i configure all this so I cat get Teleport to work. I have AirPort Extreme set up in my house. so I want to be able to use Teleport from my work.

This should help a lot of people who don't understand how this works. It has specific setup information for lots of routers and lots of apps, including VNC.

http://www.portforward.com/routers.htm

 

[SFC Archer]

Just an update:

I am now up and running with no problems. I linked up with the Dev's and they stated that I had everything set up correctly based on my screen shots that they reviewed. We could not figure it out for two days.

My router crashed which was beginning to happen more and more frequently with 4 computers and an iPhone on it and it is probably like 5 years old. I did set it up again but decided to go out and buy a new one.

Came home set up the new Linksys re-set up the Teleporter steps and WHAM...It connect like it was having intercourse!!! Even on Edge with only 2 bars, I was (slowly) working my computer with the iPhone. I Love this App even more now and it has been working great since. Solution: Check your Routers...if they are to old, then they cannot handle to forward porting even if you build it correctly. VNC even states that you must have a newer model.

I also want to commend the guys at Jugaari....they have SUPER customer service. Their customer phone lines are not active yet but they were responding to my emails consistently and completely. Very helpful, very concise in instruction, very polite and one of the best customer service experiences I have ever had!!! If you get stuck...drop them an email, I guarantee they will help you out!!!

Good Luck and thanks to those that tried to help me in this thread
Gary

 

[Sumtime19]

I'm having a problem with this app.. I'm trying to connect through wifi and I entered the IP address and the password.. but when I try to connect it just times out.. anyone know whats wrong?

 

[Sumtime19]

~

 

[SFC Archer]

Did you go to their website and follow the step by step instructions for the wifi setup? It sounds like you may be missing your TightVNC Service software but you didnt say if you had installed it or not.

If you go to the website, even though it is under construction, there are step by step instructions. As long as your Router is not to old, you should be up and running in less then 2 min.

If you still have problems...send them an email, they will respond in under 30 minutes...normally.

Good Luck and Enjoy the App...I do!

 

[ZiggyPastorius]

So, I've read all the stuff and everything, but I'm still a bit confused at EXACTLY what this program does...Does it, like, wake your computer up from sleep and show you and allow you to control what's running on the computer? Or does it simulate your computer from wherever, and allow you to just run the apps on your iPhone...so if I wanted to, say, open this application, and run Adium, I could do that? Or if I wanted to run [insert any application here] that has a system requirement of less than the iPhone processing power?

Edit: By the way, when I said iPhone, I meant iPod touch Anyone have any idea how well this works for the touch?

 

[3goldens]

I would love to get this program but I would want to use it outside of my home network, I mean if I'm home why do I want to use my iphone to browse around or read email, I mean gimme a break.

I want a program like Logmein, that when you buy it, download it, install it, your done, hit a button and our instantly connected to your computer and can access files and do whatever you want.

Seems to me this is not a finished product, I read the part on their web site about connecting anywhere being "slightly" more difficult, not to mention the 16 pages of instructions to get it to work! The hell with that man, for 25 bucks I don't need the problems or aggravation!

When they get this right, then I'll buy it not before and I would recommend that to any body else who is not completely savy with VPN's and the like!

my 2 cents.

 

[CommanderData]

I would love to get this program but I would want to use it outside of my home network, I mean if I'm home why do I want to use my iphone to browse around or read email, I mean gimme a break.

I want a program like Logmein, that when you buy it, download it, install it, your done, hit a button and our instantly connected to your computer and can access files and do whatever you want.

Seems to me this is not a finished product, I read the part on their web site about connecting anywhere being "slightly" more difficult, not to mention the 16 pages of instructions to get it to work! The hell with that man, for 25 bucks I don't need the problems or aggravation!

When they get this right, then I'll buy it not before and I would recommend that to any body else who is not completely savy with VPN's and the like!

my 2 cents.

Teleport IS a FINISHED program, and it works fantasically whether you are home or away, elsewhere on the internet (I use it both ways myself). If you do not understand the basics required to set up a VPN or do port forwarding on your router don't blame the author or application.

The author did his best to give clear instructions with pictures on his website. That "16 pages" of instructions are small slides with a little bit of text on each one, and could probably fit on two printed sheets of paper. He chose to present it in bite-sized chunks to help people such as yourself understand the process easier.

 

[SFC Archer]

So, I've read all the stuff and everything, but I'm still a bit confused at EXACTLY what this program does...Does it, like, wake your computer up from sleep and show you and allow you to control what's running on the computer? Or does it simulate your computer from wherever, and allow you to just run the apps on your iPhone...so if I wanted to, say, open this application, and run Adium, I could do that? Or if I wanted to run [insert any application here] that has a system requirement of less than the iPhone processing power?

Edit: By the way, when I said iPhone, I meant iPod touch Anyone have any idea how well this works for the touch?

This program does exactly what the developers state it will do. You can access your computer from ANYWHERE once you have it set up. Once you gain access, you can use your computer on your iPhone like it was right it front of you. Left a document at home, need to see a flash web site...use teleport, want to give a powerpoint presentation with your laptop, activate it and use teleport as the remote to advance the slide show. It IS your computer, not a simulation. You WILL NOT however get sound, so you can NOT play music from your computers iTunes and hear it on your iPhone. This MAY be a future option that the devs are working on.

One note of warning: If your computer goes to sleep/hibernates or shuts off then Teleport CANNOT turn it back on. If you have a screen saver that shuts off with the mouse movement then you CAN access it.

Hope that helps,
Good Luck and Enjoy

and for 3Goldens...It is complete and fully operational. That 16 pages is 1 page per step to help NOVICE's how to gain access from edge/3G. It is very easy and spelled out so a 5th grader could activate it. So if you have a problem following instructions or can't read then Teleport is probably not for you, if you want a great App that does what you said you wanted and don't have problems asking for help, then the guys at Teleport will respond to your emails very quickly to help you over any trouble spots. Read my posts...I was asking for help here and the guys here tried. I contacted these guys and they sent me 9 emails to try and get up. The problem was my Router...it was to OLD. Once I got a new router and following the 16 steps (16 slides) I was up and running. They are also currently working on an automated connection selection for a near future update...but you don't need to wait unless you prefer automation controlling your world.

Wish you the best of luck with that "automated" hygiene equipment and that "automated" feeder and that "automated" I can't do anything manually lifestyle...LOL