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mollylaurel

macrumors newbie
Oct 18, 2008
3
0
Checking my .mac email at work on a PC using Firefox is now borderline unusable.

This is exactly the same for me, and why I came looking on the forum. If I have mobileme open in a tab, my pc grinds to a halt. I can't leave the thing open, I have to go in and out of it to check it every now and again. It's painfully slow, and crashes whenever I send an email or add something to iCal. .mac used to work fine, until they changed it. I love having a mac email address, and the idea of the thing is great.... but it really needs looking at.
 

smehalko

macrumors newbie
Mar 26, 2009
1
0
MM wiped out all of my contacts

This is not so much a reply to the topic, but a comment/warning: I had used MM on my iPhone, company Dell laptop (Outlook) and my iMac since last summer and found it to be a wonderfully intuitive productivity tool. Then out of the blue this week (six days after I had to have the iPhone replaced due to an apparent hardware failure), it simultaneously wiped out ALL of my 100+ contacts on my iPhone, in my Outlook and on my Mac. Interestingly, it left my iCal appt's, bookmarks, iDisk, etc. intact.

When I contacted Apple support through iChat, the first gal insisted that I had ignored a warning about syncing my new phone, though I NEVER received any such 'warning' (the new phone had synced wirelessly within five minutes of turning it on and I had also plugged and unplugged the USB into my Mac a couple times before MM erased my contacts). I eventually got passed up to a 'specialist' who -- after a couple hours of accessing my account with my permission -- sent me an email with a file supposedly containing all of my contacts that he had found on their server. There were 98 contacts in the file that he sent me...the only problem is that they were someone else's contacts!

In the end, I will have to completely rebuild all of my contacts from scratch (ugh), but I am writing this as a tip to those of you who use MM:

#1) BACK UP YOUR DATA ONTO YOUR COMPUTER'S HARD DRIVE! I was not told this by anyone from Apple when I bought MM -- I (obviously incorrectly) assumed that my contacts would always be "there" (wherever the *%^$ "there" is!). You should back them up to a file on your hard drive at least every month or so.

#2) Your data is probably not as secure as you may think; not only was Apple unable to find my lost contacts, they somehow managed to match someone else's contacts to my account (so now I have to wonder if someone else may have synced MY contacts, maliciously or not).

While I accept some fault for not backing up my data, I do blame Apple for the loss of my contacts and am very angry that I have no recourse with Apple. Live and learn.
 

Macsterguy

macrumors 6502a
Jun 5, 2007
707
25
Texas
Good post...

This is not so much a reply to the topic, but a comment/warning: I had used MM on my iPhone, company Dell laptop (Outlook) and my iMac since last summer and found it to be a wonderfully intuitive productivity tool. Then out of the blue this week (six days after I had to have the iPhone replaced due to an apparent hardware failure), it simultaneously wiped out ALL of my 100+ contacts on my iPhone, in my Outlook and on my Mac. Interestingly, it left my iCal appt's, bookmarks, iDisk, etc. intact.

When I contacted Apple support through iChat, the first gal insisted that I had ignored a warning about syncing my new phone, though I NEVER received any such 'warning' (the new phone had synced wirelessly within five minutes of turning it on and I had also plugged and unplugged the USB into my Mac a couple times before MM erased my contacts). I eventually got passed up to a 'specialist' who -- after a couple hours of accessing my account with my permission -- sent me an email with a file supposedly containing all of my contacts that he had found on their server. There were 98 contacts in the file that he sent me...the only problem is that they were someone else's contacts!

In the end, I will have to completely rebuild all of my contacts from scratch (ugh), but I am writing this as a tip to those of you who use MM:

#1) BACK UP YOUR DATA ONTO YOUR COMPUTER'S HARD DRIVE! I was not told this by anyone from Apple when I bought MM -- I (obviously incorrectly) assumed that my contacts would always be "there" (wherever the *%^$ "there" is!). You should back them up to a file on your hard drive at least every month or so.

#2) Your data is probably not as secure as you may think; not only was Apple unable to find my lost contacts, they somehow managed to match someone else's contacts to my account (so now I have to wonder if someone else may have synced MY contacts, maliciously or not).

While I accept some fault for not backing up my data, I do blame Apple for the loss of my contacts and am very angry that I have no recourse with Apple. Live and learn.

Sorry you had to learn the hard way! I went to the same school of hard knocks as you did...

I backup the entire contents of my MM - iDisk, iCal, addressbook, bookmarks nightly using SuperDuper on my Mac's at home and work locally. Doing this at both locations would be considered as "off-sight" storage but on top of that I backup to the cloud.

It will NEVER happen to me again!
 

FFR

Suspended
Nov 4, 2007
4,507
2,374
London
This is not so much a reply to the topic, but a comment/warning: I had used MM on my iPhone, company Dell laptop (Outlook) and my iMac since last summer and found it to be a wonderfully intuitive productivity tool. Then out of the blue this week (six days after I had to have the iPhone replaced due to an apparent hardware failure), it simultaneously wiped out ALL of my 100+ contacts on my iPhone, in my Outlook and on my Mac. Interestingly, it left my iCal appt's, bookmarks, iDisk, etc. intact.

When I contacted Apple support through iChat, the first gal insisted that I had ignored a warning about syncing my new phone, though I NEVER received any such 'warning' (the new phone had synced wirelessly within five minutes of turning it on and I had also plugged and unplugged the USB into my Mac a couple times before MM erased my contacts). I eventually got passed up to a 'specialist' who -- after a couple hours of accessing my account with my permission -- sent me an email with a file supposedly containing all of my contacts that he had found on their server. There were 98 contacts in the file that he sent me...the only problem is that they were someone else's contacts!

In the end, I will have to completely rebuild all of my contacts from scratch (ugh), but I am writing this as a tip to those of you who use MM:

#1) BACK UP YOUR DATA ONTO YOUR COMPUTER'S HARD DRIVE! I was not told this by anyone from Apple when I bought MM -- I (obviously incorrectly) assumed that my contacts would always be "there" (wherever the *%^$ "there" is!). You should back them up to a file on your hard drive at least every month or so.

#2) Your data is probably not as secure as you may think; not only was Apple unable to find my lost contacts, they somehow managed to match someone else's contacts to my account (so now I have to wonder if someone else may have synced MY contacts, maliciously or not).

While I accept some fault for not backing up my data, I do blame Apple for the loss of my contacts and am very angry that I have no recourse with Apple. Live and learn.

happened to me before, when you synced your new phone to mobile me, all your info on mobile me was replaced by what was on your new iphone, nothing.
 

HSJR

macrumors member
Mar 26, 2009
93
0
My experince with Mobile Me

I like to share my experince with Mobile Me. I have a lot of issues with MM, sending emails thourgh MM with attachment or without attachement takes long time. I couldn't use idisk because it is extemely slow. I need a lot of time to save a word files that has small capacity in my idisk.

FYI, I live outside US
 
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