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Original poster
Jul 19, 2007
17
4
FYI: I posted this on the Apple forums and they deleted it.

I really do wish it wasn't on AT&T. I live in eastern MA for the record. I loved the device even with issues, but I couldn't get past AT&T.

===================================================

I didn't mind living without features I had on the sprint mogul (ppc 6800). I thought it was a good trade for what the iPhone added.

My coverage driving to work around home was worse than sprint. My wife was way worse at work. It would work near a Window but not at her desk without it being garbled. The sprint phone would work in her pocketbook INSIDE an all steel desk.

The plans were so much cheaper for sprint too. With no special discounts from either. Sprint was 30% cheaper. It was cheaper than the plan I had prior with sprint.

AT&T Family plan of 2 phones 550 minutes, data, nights start at 7 is $97.00
Sprint Family plan of 2 phones 550 minutes, data, nights start at 7 is $70.00

Right now it's $75.00 but sprint said I could still get the $10.00 data plan which brings it down to $70.00. I could also get insurance for $7.00 a month. But I got the new Sprint phone so cheap I may pass on it now.

I noticed if I got 4 bars or less on the iPhone the conversation was often garbled. 4 Bars according to "Field Test" is a poor signal level. I think AT&T really rigs there meters to give you a false impression of good signal.

I was also told by a friend that another third party found AT&T to be the worst for dropped calls. And the thridparty that supplied the data that AT&T quotes as "fewest dropped calls" has requested AT&T stop misrepresenting the data.

AT&T was pretty nasty when I said I was returning the iPhone. They didn't know I swapped the phone and extended the return date by doing so (thank god I did it took a good while for the coolness to pass and reliability to focus in on). I told them that but they still ensisted I could not return it. I did and I didn't even pay restocking fee. Two AT&T reps blurted this out with out my really asking.

One other nasty is. When I returned my wifes Razor I didn't want to cancel the line until I got the # ported back. So he said sure keep the SIM card. But when I returned the iPhone Apple refused. So they still have my Activated SIM card which is wrong. That card is ME (my line) which is not canceled yet.

This SIM thing makes me very uncomforable too. I think because Apple is getting a cut there are no discounts at all. And to keep things locked they are violating the normal protocal with SIM cards. They have defeated the advantage SIM cards have.

I also found new Sprint Moguls on Ebay for $99.00 with contract and new line. I had previously paid $400.00. Since I have to create a new line I qualify. I won't mind paying full price for the next phone that replaces Mogul. iPhone should hopefully really push the competition.

One other thing that drove me insane on iPhone is. It's supposed to be the best "iPod" (an audio device) yet it's very impolite to audio devices around it because of GSM. I also thought iPhones (modern iPods) had optical output (minitoslink) but they don't (even though some web sites advertise a minitoslink cable for iPods). No iPods or iPhones have optical output.

I thought Apple might add voice command. But there is no button on the phone for it. So I was concerned Voice Command would never come around on this version of iPhone.

This was insane. More money, no insurance, maybe never get Voice command, poor Voice reliability on GSM (for me and my wife) and made computers, TV's and car radios go nuts. Not all the time but it shouldn't at all. This is nuts, I gotta shut the phone off for noise free operation on my Meridian very expensive audio system.

I don't mind the EDGE speed at all. But it bugged me calls went to Voice mail while I was using it.

I've also been reading 3G is a battery pig. I was planning to stick with AT&T and iPhone. But current 3G devices have serious battery issues. My wifes AT&T V3xx Razor was horrible on battery. It's my understanding it's because it has the 3G. And she doesn't do data. Not even a text message. It wouldn't last a day.

Also while in the store returning my wifes razor. A lady was buying a 2G Razor (V3). She had 5 bars. I had 5 bars. But she could not make a call to activate it. I couldn't make a call either. The sales guy said all the 2G phones run like crap since the 3G tower went in. WTF is that all about. It may be the reason I'm having issues. Maybe I'm driving by 3G towers.

Another issue was with AT&T. I tried to resolve it. All phones drop calls now and then even my Sprint phone. But I was getting some dropped, some garbled, some one way. But I had dropped calls. Everytime I called AT&T their computer said I had no dropped calls.

None of the issues above could get fixed with a software update.

I'll be watching for a CDMA or V2 or V3 of iPhone. Apple (the engineers did a great job). The Marketing guys that cut the deal with AT&T didn't.
 
Can't imagine why your original thread was deleted :rolleyes:

Seriously, if you have a beef with AT&T coverage that's fine. Every area has a good service and a bad service. Where I live, AT&T is superior.

But most of your other complaints concerned aspects of the iphone that are obvious before you buy it. No voice dialing button? Well it wasn't there when you bought it, were you expecting it to grow one? And quoting mysterious friends with insider knowledge of cell phone survey data and marketing issues is a no-no.
 
Maybe this is why Apple deleted it

"My wife was way worse at work"

I work in a copper lined building, so when my phone doesn't get service I don't fret. I do think though that you are one of the very few people that like sprinit.
 
Maybe this is why Apple deleted it

"My wife was way worse at work"

I work in a copper lined building, so when my phone doesn't get service I don't fret. I do think though that you are one of the very few people that like sprinit.

I had Sprint and I loved it, but to be fair I now have AT&T and I'm not noticing much of a difference. Coverage in Minneapolis seems to be good no matter who you have for a carrier.

As a user of CDMA phones up until the iPhone I do agree that it sucks how much GSM can cause radio interference. That just never happened with my CDMA phones.
 
The reason why Sprint service is so much cheaper than anyone else is because it is the only way they get customers. Their service tends to be way below what the other carriers offer in a general sense.

The reality is cell phone service is different from area to area, city to city, state to state.

You need to go with what works for you. Not sure what any of this has to do with anything, though, because there is little chance the iPhone would have been made for Sprint regardless. They targeted the GSM market from the beginning.


So the fact that you love Sprint is really irrelevant.

It is like going to the Steakhouse and talking about how much you like the Chinese Buffet you go to for lunch.
 
Sprint is horrible in Dallas

Maybe this is why Apple deleted it

"My wife was way worse at work"

I work in a copper lined building, so when my phone doesn't get service I don't fret. I do think though that you are one of the very few people that like sprinit.

Yea, Most of the people I know here in the Dallas area that had or has Sprint had all sorts of issues with the quality of service. 4 of my friends that had Sprint switched carriers because they couldn't take the weak reception. Like others have mentioned, the quality will vary from area to area.
 
Yes, but unlike here, where there are often decent discussions, it's full of fanboys who defend their motherland to the hilt.

Woe unto those who do not first genuflect in their postings by starting off with, "I love my iPhone and I love Apple, but..."

:eek:

yeah any hint of Apple products cant do ..... and it will start some kind of apocalyptic cataclysm.

its best to stay away...
 
Just to chime in, but GSM doesn't necessarily *have* to have interfere with speakers. I was on Tmobile for 2 years, and not once did it I ever hear strange sounds coming from my speakers or television. My friends who were on Cingular, however, always caused interference. When I switched to AT&T, sure enough, my phone now created interference too.

The reason for this is that AT&T uses mainly 850mhz, and 1900mhz as secondary (in most areas). Its the 850mhz signal that is easily picked up by poorly shielded equipment that creates that unwanted noise. 1900mhz pretty much never creates GSM noise. Tmobile is strictly 1900mhz.

As for the poor voice quality on GSM, that is entirely AT&T's fault. They force most users to use a half-rate codec (AMR-HR) instead of a full rate one. This allows AT&T to squeeze more users onto a single tower, but trade off sound quality.

Some phones have options to disable the half rate codec and use only full rate. If you do this, you'll notice that not only is the voice quality crystal clear, but you also get better reception due to the improved error correction in the full rate codec.
 
Just to chime in, but GSM doesn't necessarily *have* to have interfere with speakers. I was on Tmobile for 2 years, and not once did it I ever hear strange sounds coming from my speakers or television. My friends who were on Cingular, however, always caused interference. When I switched to AT&T, sure enough, my phone now created interference too.

The reason for this is that AT&T uses mainly 850mhz, and 1900mhz as secondary (in most areas). Its the 850mhz signal that is easily picked up by poorly shielded equipment that creates that unwanted noise. 1900mhz pretty much never creates GSM noise. Tmobile is strictly 1900mhz.

As for the poor voice quality on GSM, that is entirely AT&T's fault. They force most users to use a half-rate codec (AMR-HR) instead of a full rate one. This allows AT&T to squeeze more users onto a single tower, but trade off sound quality.

Some phones have options to disable the half rate codec and use only full rate. If you do this, you'll notice that not only is the voice quality crystal clear, but you also get better reception due to the improved error correction in the full rate codec.

Very interesting. I have noticed my friends on T-Mobile seemed to have less issues than AT&T. And I don't recall his T-Mobile phone ever making GSM noise either. Good info thx. His buddy got an iPhone and can't use it at all at work (a college in a major city). But his T-Mobile phone does fine.

I wonder how an unlocked iPhone would be on T-Mobile. T-Mobile service rates are good too. I had T-Mobile for a while and didn't have issues like I had with AT&T.
 
Why do newbie posts about the iPhone tend to be soooo negative? ;):p

apple forums didnt allow him to express his opinion. he was not allowed to think diffrent.

he is not trolling in anyway shape or form, he even did a side by side comparison using NUMBERS as to why the iphone was not suited for him.
 
My only question is...

Why on earth would you create an account on a site like this just to share this story? Am I missing something?

I had been reading these forums. And I wanted my opinion to be heard because Apple wouldn't allow it.

CubeHacker,

I have a couple questions for you regarding this topic of codec and 3G etc.

My wifes phone was a 3G (Moto V3xx). But her reception at work was terrible while sprint was fine. It was also sucking battery down like mad.

So if it was sucking battery down does that imply it was on 3G?

I'm trying to evaluate if she was on 2G or 3G to know what the potential 3G performance looks like, they reception and garbledness on her phone was not good but she may have not been in a 3G area.

Can some phones be hacked to stay on 1900 only?

What are the chances of the iPhone being hacked to restrict band or codec?

Maybe I have been "bottom feeding" on the GSM network and never knew it and perhaps it has more potential than I thought.

How can I find out if Half Rate in my area (West of Boston) is being used?
 
Boo Hoo....

No one cares! Buy your other phone, and get on with it. No one is weeping for you, Apple isn't going to stop selling the iPhone because your not keep yours.
 
If the OP is looking for someone to feel his pain, then why doesn't he join 'ole Harry McCracken over at PC World. He can leave his comments where they might be received with open arms.

http://blogs.pcworld.com/techlog/archives/004912.html

And not one of my reasons are that list. It was basically garbled calls in an area that AT&T say is fully covered. Otherwise I would have kept it.

Boo Hoo....

No one cares! Buy your other phone, and get on with it. No one is weeping for you, Apple isn't going to stop selling the iPhone because your not keep yours.

I think folks looking for info care.

In fact if I had the information I have now from CubeHacker I may have hung in their longer. I could have disabled HR on my wifes Razor. And if I saw my wifes phone perform better on GSM I may of held out for someone to hack teh codec setting in the iPhone.

You don't need to be *** to get attention.
 
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