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uzziel

macrumors member
Apr 20, 2010
60
0
Is it just me or do the numbers show a painfully usa-first?

Yes, but according to one poster here, that does not matter because you will still see shipping on the last day of the month (of course, that poster is at the end of the line and isn't whining like the rest of us because he hasn't seen anyone in line BEHIND HIM get their nMP).

I suspect that the difference between regions is caused by different Apple Stores. A lousy excuse on Apple's part, however.

It is almost as if Apple went to enormous effort to design the nMP, build a factory, and then having "met their promise" moved on ("We did what we said, now love us for no good reason..."). Maybe they are not as excited about their new product as they let on.
:mad:

----------

Yep, but their site was online at least 5 minutes before everyone elses right?

Spoiled AMERICANS!
 

Scissors

macrumors regular
Jun 14, 2012
230
25
London, UK
Has this month got more days in it than is usual for January? Any other month the days go by so fast I've been thinking of having a toilet installed by my desk to save some time.

This is infuriating!!

Spreadsheet stats. Those marked as shipping in "January" that are still processing (ie. no date info at all yet):

US - 16 out of 61
Canada - 3 out of 11
Europe - 17 out of 29
Asia/Oceania - 9 out of 12

Thanks AJClayton. I was really wondering if your order had seen any progress.

I have done some analysis of the figures you've pulled out of the spreadsheet and present my findings below:
 

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analog guy

macrumors 6502
Mar 6, 2009
397
50
Yes, but according to one poster here, that does not matter because you will still see shipping on the last day of the month (of course, that poster is at the end of the line and isn't whining like the rest of us because he hasn't seen anyone in line BEHIND HIM get their nMP).

dude, it's like you can't accept that some people aren't getting as worked up as you if someone who placed an order in another part of the world one hour later than you got theirs first.*

yes, we're all excited, but honestly it is a computer.

have a little perspective -- there are WAY larger problems going on in the world and whether your nMP shows up on the 20th or the 30th of a month is pretty minor in comparison.

take a deep breath; you will live and your world will continue.


* - unless your are 5 years old, then carry-on with the complaining.
 

Dranix

macrumors 65816
Feb 26, 2011
1,064
547
left the forum
Well for me it's a pain, as my oMP is dead for weeks and I have to work on my small mbp till I get the nMP. After all we couldn't get new ones for over 1 year in europe...
 

uzziel

macrumors member
Apr 20, 2010
60
0
unless your are 5 years old, then carry-on with the complaining.

You are too funny. Have you ever thought about the irony of people whining about whiners?

Your orders are not showing up until February 28th, so what are you doing typing away defending Apple throughout this thread. Don't you have better things to do, Tim? Make that call to Austin and tell them to get to work.
 

analog guy

macrumors 6502
Mar 6, 2009
397
50
You are too funny. Have you ever thought about the irony of people whining about whiners?

Your orders are not showing up until February 28th, so what are you doing typing away defending Apple throughout this thread. Don't you have better things to do, Tim? Make that call to Austin and tell them to get to work.

pointing out that you purchased an item that "ships by january", and you seem to be the person who is MOST irrationally upset in this thread that it has not shipped is not exactly defending apple. i'm not whining either--i find your complaints to be somewhat amusing as i don't think you're serious with your threat, and if you ARE serious it is even more amusing (pointless).

you're the one who is going to cancel if your nMP doesn't ship by jan *30th*, right? remind me who exactly that is going to hurt?

dude, just chill out a little bit. you'll get your computer shortly and be quite happy for years.

also, if mine happen to SHIP by february 28th, that still meets the timeframe i was given when i ordered. i knew that was possible and history with how most companies...hell, most people...meet deadlines meant that days later in the period are probably more likely than days earlier in the period.
 

SaxPlayer

macrumors 6502a
Jan 9, 2007
723
649
Dorset, England
Thanks AJClayton. I was really wondering if your order had seen any progress.

I have done some analysis of the figures you've pulled out of the spreadsheet and present my findings below:

That made my day. :D LMAO

(And you're quite right. As you've probably realised my order hasn't progressed at all. Bank card is still showing a reduced available balance, but nothing on the statement yet and no movement on order status. I shouldn't complain, though, as you placed your order a good 5 hours before I did.)
 

uzziel

macrumors member
Apr 20, 2010
60
0
dude, just chill out a little bit.

Totally chill, here :cool: - just pissed at Apple's lack of transparency, and deceptive order processing.

There are only 2 in the USA tab above me that have not moved to preparing to ship.

When February 23rd rolls around, and you can see that 3/4 of the February orders below you have been filled, then you might have a reason to tell others to "chill." *

This is a forum, or had you forgotten? :D


*unless you really are Tim Cook, in which case you screwed this launch up.

----------

I was born and raised in the USA, but my last name is of Ukrainian origin. Maybe that's why mine hasn't shipped yet...
;)
You may have a point! My order is stuck in Austin, and even though I am American born, live in the USA, my Jewishness may be known to the powers that be in Cupertino. It could be anti-semitism! ;)
 

crw

macrumors regular
Aug 7, 2010
120
70
After the big batches of shipments last week and over the weekend I was really hopeful that my order would ship early this week so I would have it for this weekend. But each day has passed with very little movement in orders. Today isn't over yet so I guess there is still time. But I am pretty pessimistic at this point after a million refreshes of the order status page just to see "processing".
 

uzziel

macrumors member
Apr 20, 2010
60
0
After the big batches of shipments last week and over the weekend I was really hopeful that my order would ship early this week so I would have it for this weekend. But each day has passed with very little movement in orders. Today isn't over yet so I guess there is still time. But I am pretty pessimistic at this point after a million refreshes of the order status page just to see "processing".

I've watching yours. We seem to be in the same boat.
 

Scissors

macrumors regular
Jun 14, 2012
230
25
London, UK
That made my day. :D LMAO

(And you're quite right. As you've probably realised my order hasn't progressed at all. Bank card is still showing a reduced available balance, but nothing on the statement yet and no movement on order status. I shouldn't complain, though, as you placed your order a good 5 hours before I did.)

Let's hope it gets a move on soon!

I just can't get my head around some orders turning to "preparing" immediately after payment has been authorised, but others are seeing a lead time of several painfully long days. Whatever could the thinking behind this be?
 

crw

macrumors regular
Aug 7, 2010
120
70
I just can't get my head around some orders turning to "preparing" immediately after payment has been authorised, but others are seeing a lead time of several painfully long days. Whatever could the thinking behind this be?

This may be due to laws relating to credit card charges in different countries. In the US a retailer typically cannot charge your credit card until an item ships.
 

SaxPlayer

macrumors 6502a
Jan 9, 2007
723
649
Dorset, England
This may be due to laws relating to credit card charges in different countries. In the US a retailer typically cannot charge your credit card until an item ships.

I'd really like to understand this part of the process. A couple of people have reported their cards being charged around the 18th and 19th with no movement on their orders since (at least they hadn't said anything by yesterday). My available balance dropped on Tuesday evening so Apple have clearly tickled my VISA card but there's nothing popped up on my statement and 2 days later my order status is still "processing" so I'm left wondering what's going on?!
 

Stageshoot

macrumors regular
Oct 2, 2013
125
49
Central UK
now this is an absolute farce

When a catalog company in the uk, with a lower than average buyer demographic (Sorry trying to be polite)

Has 6 Core stock models avaialble now for shipping and is even offering 10% off for new shoppers.

This is just stupid. Not exactly a core high market reseller!!

http://www.very.co.uk/apple-mac-pro-6-core-intel-xeon-e5-processor-16gb-ram-256gb-flash/1357887825.prd?aff=google&gclid=CN6ksfjslLwCFSn4wgodcRcAsA&affsrc=acquisition&cm_mmc=google-_-PLA_Electricals-_-computers+baseunits-_-uSZ3rEJl_29821782674
 

crw

macrumors regular
Aug 7, 2010
120
70
I'd really like to understand this part of the process. A couple of people have reported their cards being charged around the 18th and 19th with no movement on their orders since (at least they hadn't said anything by yesterday). My available balance dropped on Tuesday evening so Apple have clearly tickled my VISA card but there's nothing popped up on my statement and 2 days later my order status is still "processing" so I'm left wondering what's going on?!

Apple can pre-authorize a charge on your card. It is basically a hold pending an actual charge. Similar to how a hotel will put a hold on your credit card when you check in but won't actually charge it until you check out. The hold will reduce your available balance but will not show up as a charge. Some credit card companies will show these holds online and others don't. For example, Amex will show a hold as a pending transaction online.

Outside of the US it seems like Apple is putting an actual charge on people's cards instead of a hold. Within the US, in some cases it looks like Apple has been putting a hold for AppleCare but not the full nMP. Hard to tell exactly what Apple is doing and where in the production process they trigger the charge/hold. It seems like there is a lot of inconsistency.
 

Subdiv

macrumors 6502
Jan 17, 2014
442
10
Colorado
Does anyone know if the iPhone Apple Store App's notification's include a change from "processing" to "preparing to ship", or is it the actual shipping notice that triggers a notification? I'm trying to cut down on the number of times a day I check my order status, only to say bad words when I still see "processing." :rolleyes:

It's 12:37PM in Austin...not much time left to get things out the door today...
 

SaxPlayer

macrumors 6502a
Jan 9, 2007
723
649
Dorset, England
Apple can pre-authorize a charge on your card. It is basically a hold pending an actual charge. Similar to how a hotel will put a hold on your credit card when you check in but won't actually charge it until you check out. The hold will reduce your available balance but will not show up as a charge. Some credit card companies will show these holds online and others don't. For example, Amex will show a hold as a pending transaction online.

Outside of the US it seems like Apple is putting an actual charge on people's cards instead of a hold. Within the US, in some cases it looks like Apple has been putting a hold for AppleCare but not the full nMP. Hard to tell exactly what Apple is doing and where in the production process they trigger the charge/hold. It seems like there is a lot of inconsistency.

Thanks for that. All makes sense. I'm in the UK but it looks very much as if Apple have put a hold rather than a charge through at this stage. As you suggest, the only consistent part about this whole thing is its total inconsistency. :rolleyes:
 
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PPOP

macrumors newbie
Jan 19, 2014
20
3
Papamoa, New Zealand
Thanks for that. All makes sense. I'm in the UK but it looks very much as if Apple have put a hold rather than a charge through at this stage. As you suggest, the only consistent part about this whole thing is its total inconsistency. :rolleyes:

To clarify, I may have used the wrong words when stating I had been charged.

When I said I had been charged I was going off the fact that the Apple representative on the phone said my payment had been accepted. I had to ring up and fix it as it declined the first time due to spend limits. First time that's ever happened in my life!

I have checked and the payment for the nMP on my card is showing as "outstanding authorisation".
 

cswamp1

macrumors newbie
Nov 21, 2013
12
0
Louisa KY
They found my nMP

They found my mac and was to be delivered on Tuesday but delayed again do to weather. Just got it today. :roll eyes:
 

iizmoo

macrumors 6502
Jan 8, 2014
260
34
I'd really like to understand this part of the process. A couple of people have reported their cards being charged around the 18th and 19th with no movement on their orders since (at least they hadn't said anything by yesterday). My available balance dropped on Tuesday evening so Apple have clearly tickled my VISA card but there's nothing popped up on my statement and 2 days later my order status is still "processing" so I'm left wondering what's going on?!

Credit availability reduction is an authorization. Merchants can do an authorization for X amount of $, which is "held" for usually about a week, and the authorization is good for a month. Authorized mean the issuing entity guarantee the fund is available for when the merchant finally "Batch" out all of their orders for the night.

When you're in authorization hold, the amount is deducted from your available line of credit, but that amount is not yet actually taken out as a transaction, this is why you wouldn't see it on your statement as an actual transaction. It's also why sometimes if you use CC at a gas station, it'll show sometimes the available credit line dropping by like $100 for a $30 purchase, then might take another day or two to normalized after the station batch up those transactions and charge your card the correct amount.

After about a week, most issuers will reverse the hold. The merchant can still charge the card, but the guaranteed fund available get more interesting...

Until it actually show up on their card statement, it's not really a Charge, only an Authorization, so I'm not sure if everyone reporting the charge is actually in their description.

And someone above said merchant don't charge until shipping time, which is not exactly a law. It's a good practice in case they have order cancellations. A merchant's discount rate with their processor goes up when there are charge backs, or if they have a large number of merchant cancellations. The best way to avoid that is to only do authorizations until you're sure you can fulfill the order.
 
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Rich.Cohen

macrumors regular
Oct 28, 2013
193
3
Washington DC
Yesterday I reported that my credit card had been charged for my nMP. Today I received an email that it had shipped. Expected delivery is 28 Jan. When I ordered on 19 Dec, the in-store pick-up date was 4 Feb. This is a 6-core, 32GB, 512 SSD, D700 BTO nMP ordered 75 minutes after the on-line store opened for orders.

Feeling good. :)
 

analog guy

macrumors 6502
Mar 6, 2009
397
50
Totally chill, here :cool: - just pissed at Apple's lack of transparency, and deceptive order processing.

you don't come across as terribly chill, particularly when you rant about threatening to cancel your order if it hasn't shipped on 1/30. it's totally irrational.

not really sure apple has deceived you. it's not really their responsibility to disclose to you everything about their assembly line practices for the nMP.

uzziel said:
When February 23rd rolls around, and you can see that 3/4 of the February orders below you have been filled, then you might have a reason to tell others to "chill." *
yeah, i'm pretty sure i won't care too much. it's a computer. i knew what i was getting into when i ordered. i have owned plenty of computers in my life and will own many more. the machine i was using the day i placed my order didn't suddenly become useless the moment i clicked 'submit.'

uzziel said:
This is a forum, or had you forgotten? :D
not at all. the rants wind up just being embarrassing for you.

look, i wish all orders were shipped out the same day they were placed, but it is not like this was some mystery. it's just not that huge a deal, and if work really did grind to a halt for someone there are plenty of other solutions.
 
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