rough back of the envelope calculation here. assume:
- sub acquisition cost of $50
- AT&T (or Verizon, Sprint) subsidize $300 per phone
- 2 year contract
- using AT&T's iPhone plan as a rough guideline
isolating financial performance within a quarter (3 months) gives a very bad outlook. but starting 2nd quarter (or month 4), iPhone payback is met. so basically, if they had record iPhone sales Q4 2011 the results most likely won't be seen till Q1, Q2 or Q3 2012 depending on which month the customer bought the phone... or basically profitability lags a quarter.
keep in mind what this shows isolates iPhone as the only cost. there's a lot of other cost of sales (e.g. marketing, overhead, etc) that i ignored and large amounts of OPEX that's not considered here. this is only a service revenue picture... an upside one at that.
1. the CNN article takes the analyst's comments out of context. the iPhone "isn't good" for carriers is because it was the phone that spurred the huge CAPEX events in the telecom industry from 2010-2011... so yeah, Apple basically forced carriers to build a robust 4G network. if they didn't do it, some other phone would have. a bigger network means you hire more people. a portion of these new hires gets allocated as COS or OPEX, naturally your EBITDA margins get eroded. but also keep in mind, EBITDA is inclusive of OPEX, which is a reflection of how well a company can manage their costs...
2.
all phone subsidies impede service EBITDA margins. especially if you isolate the scope to a quarter where record sales have occurred. one way to combat that is to drive more customer growth, but since America is pretty saturated now from a cellphone standpoint, then the other solution is the restructure voice/data plans... which they seem to have started.
3. good quarter in Verizon happened when people didn't buy iPhones... well yes, after they iPhone payback from Q1 and Q2 happens of course there will be a good quarter.
so to answer your question, from a business point of view iPhones/smartphones are critical to carriers because their revenue is driven by
wireless service and not equipment sales. i think all carriers at this point have thrown their chips in the slot that says "HUGE MOBILE DATA GROWTH". having a good smart phone line up makes it easier to sell data plans because that's what most people are using smart phones for. so if carriers are going to shift emphasis from $/minutes to $/Gb... they best have the products necessary for consumers to take advantage of that otherwise nobody would pay.
...
As I have said earlier, Verizon did fine without the iPhone. Were they worried that they would lose market share without it? What is most important, market share or profit? Of course we all know the answer concerning Apple, it's profit. Why not the same with the US carriers? Why are they doing Apple such a big favor for so little in return? Apple makes more upfront with the sale of the phone than the carrier makes in 2 years.
I'm simply looking at it from a business point of view.