iPad Pro The MKB for the new M4 iPad Pro is scratch heaven

[PaperMag]

I figured out why their iPad scratched 🕵️‍♂️

• At 1:57 the Youtuber shows one iPad sitting on top of the other (!!!)
• Then at 4:35 the Youtuber sorrowfully talks about the scratch he just noticed, says he has no idea how it happened, but any discerning detective 🔍 would notice the placement of the scratch is precisely where an iPad camera would scratch another iPad if it were sitting on top. Aha!

So what likely happened is the YouTuber was trying different configurations of an iPad being on top of another iPad, as a cinematographer would, and at one point the camera of the old iPad scratched the other. We only see the shot of the older iPad being on top, but I imagine there was at one point the new iPad on top.

Youtuber messed up!

Never put an iPad or iPhone on top of another because the lens section is made of glass and metal!

 

[DeepSix]

lol I knew this was going to happen. Metal and glass don't go well together. What genius at Apple came up with this genius design? Should be given a bonus for mass producing a clearly flawed product.

 

[Rafterman]

I'm not sure how it would scratch the screen. The raised rubber should prevent direct contact, and even if it does contact the keys, the iPad isn't moving against the keyboard, it's in one place, not grinding against each other. If an iPad can survive the hard pressure of an Apple Pencil, it won't be bothered by plastic keys laying against the screen.

 

[Royksöpp]

I figured out why their iPad scratched 🕵️‍♂️

• At 1:57 the Youtuber shows one iPad sitting on top of the other (!!!)
• Then at 4:35 the Youtuber sorrowfully talks about the scratch he just noticed, says he has no idea how it happened, but any discerning detective 🔍 would notice the placement of the scratch is precisely where an iPad camera would scratch another iPad if it were sitting on top. Aha!

So what likely happened is the YouTuber was trying different configurations of an iPad being on top of another iPad, as a cinematographer would, and at one point the camera of the old iPad scratched the other. We only see the shot of the older iPad being on top, but I imagine there was at one point the new iPad on top.

Youtuber messed up!

Never put an iPad or iPhone on top of another because the lens section is made of glass and metal!

Those lenses are made of Sapphire. Of course it's going to scratch the screen. I remember someone posted an iPhone 15 Pro review and pointed out that the corner was already scratched, the dumb*ss had it standing up on rough rocks. People really are that stupid.

 

[NewOldStock]

The magic is in the iPad. Turn it on and the scratches disappear. Now thats pure magic.
You should see my 4 year old iPad. Scratches be damned. Turn it on and wah-la they disappear.

 

[PaperMag]

Those lenses are made of Sapphire. Of course it's going to scratch the screen. I remember someone posted an iPhone 15 Pro review and pointed out that the corner was already scratched, the dumb*ss had it standing up on rough rocks. People really are that stupid.

I forgot about that! Apple's lenses are using Sapphire crystal which has a 9 on the Mohs scale—which would definitely scratch glass with a Mohs scale of 6.5.

 

[geoelectric]

lmao yeah apple surely forgot to think about this while designing, testing and releasing the product. the trolling in this forum really is unbelievable.

It’s not like their designs are always perfect.

The Magic Mouse bottom usb port and the lightning Pencil waiting to get snapped off the iPad due to leverage were both terrible ideas, for example. Then there’s the fine-woven cases.

Remember butterfly switch MacBook keyboards and Touch Bars with no real Esc key?

They’re usually great at the primary system hardware. They’re only so so at usability testing of peripherals.

 

[Greggio]

JerryRigEverything in his initial video tested the screen hardness and noted that the annodised coating on the aluminium Magic Keyboard is harder than the screen, so could potentially scratch the screen. But he didn't think there should be enough movement in the hinge to allow the lateral movement needed to create a scratch?

 

[geoelectric]

JerryRigEverything in his initial video tested the screen hardness and noted that the annodised coating on the aluminium Magic Keyboard is harder than the screen, so could potentially scratch the screen. But he didn't think there should be enough movement in the hinge to allow the lateral movement needed to create a scratch?

I’m surprised to hear that anodized aluminum would be harder than glass. The oleophobic layer is another story of course.

I don’t think there’s nearly enough play to make a major scratch, but it could pit from small vibrations/jostles if that’s really true and something rubbed.

Edit: googling around, looks like aluminum oxide (the coating on AA) might be up there with sapphire. Yikes!

That does put some weight behind the theory the dude scratched his own screen with the camera bump from the other iPad though. Never mind the lens, the rim of the metal around it may have done it.

 

[Greggio]

I’m surprised to hear that anodized aluminum would be harder than glass. The oleophobic layer is another story of course.

I don’t think there’s nearly enough play to make a major scratch, but it could pit from small vibrations/jostles if that’s really true and something rubbed.

Edit: googling around, looks like aluminum oxide (the coating on AA) might be up there with sapphire. Yikes!

That does put some weight behind the theory the dude scratched his own screen with the camera bump from the other iPad though. Never mind the lens, the rim of the metal around it may have done it.

Yeah, I don’t profess to understand it all, but I believe JerryRigEverything said it was the coating that’s harder

 

[Broken Hope]

JerryRigEverything in his initial video tested the screen hardness and noted that the annodised coating on the aluminium Magic Keyboard is harder than the screen, so could potentially scratch the screen. But he didn't think there should be enough movement in the hinge to allow the lateral movement needed to create a scratch?

He also literally rubbed an aluminium phone all over the screen and didn’t scratch it.

 

[PaperMag]

the iPhone has smooth corners;
He also literally rubbed an aluminium phone all over the screen and didn’t scratch it.

True although the iPhone has smooth corners; where as the iPad Pro camera bump has a sharper edge.

I do think it was the sapphire lens that did it, though.

 

[Macalway]

I just checked mine and the OP is correct; the glass should not touch the aluminum, but it does at the outer edge. It angles toward the edge. You could put some tape there. I have put some non-residue tape there myself. Any tape should be safe.

Apple is well aware of this I'm certain, and just didn't see anything under prolonged testing, so wtf. This is most likely, but still I don't trust it. I think I'll wait for a while before I relax. If there's an issue it will show up soon enough.

Obviously, this isn't the case with the notebooks that have the rubber gasket around the outer edge of the display.

 

[mpardun]

2 weeks into using m4 iPad Pro and Magic Keyboard. Screen it’s etched along the trackpad line. Come on Apple! This is BS

 

[Kahnforever]

2 weeks into using m4 iPad Pro and Magic Keyboard. Screen it’s etched along the trackpad line. Come on Apple! This is BS

Really? Can you post pictures...

 

[mpardun]

Really? Can you post pictures...

sorry, quick iPhone pic. It’s perfectly aligned with the interface where keyboard/metal trackpad meet, including the rounded corner being etched in. Used rubbing alcohol, Stoner screen clean and and zeiss lens cleaner. It is not polishing out. Pisses me off to no end. Changed over today to an otter box symmetry instead.

 

[sparksd]

sorry, quick iPhone pic. It’s perfectly aligned with the interface where keyboard/metal trackpad meet, including the rounded corner being etched in. Used rubbing alcohol, Stoner screen clean and and zeiss lens cleaner. It is not polishing out. Pisses me off to no end. Changed over today to an otter box symmetry instead.

Have an Apple Store nearby? I'd take it in and show them.

 

[Kahnforever]

sorry, quick iPhone pic. It’s perfectly aligned with the interface where keyboard/metal trackpad meet, including the rounded corner being etched in. Used rubbing alcohol, Stoner screen clean and and zeiss lens cleaner. It is not polishing out. Pisses me off to no end. Changed over today to an otter box symmetry instead.

Magic Keyboard Gate! That's not good. Now I don't want to use my MKB with the iPad unless it's unfolded. As you stated, you have tried everything to buff it out and that hasn't work. To me it looks like compression damage on the screen, so the keyboard cover in that area is pressing into and rubbing against the screen, and is clearly... at least harder than the coating on the screen... and if they are indeed scratches... then the aluminum is harder than the glass.

 

[Lobwedgephil]

Have also had my MKB and 13 Pro since launch, zero issues for me.

 

[madat42]

View attachment 2383022 I took this photo… it does seem to taper slightly at the side opposite the hinge. But it’s not clear that causes scratches.

Just reposting the above from page 1 on this thread. As noted, when closed the iPad sits at an angle with the top/front of the screen resting on the bare aluminum in the track pad area. Yes, there’s a rubber gasket which protects the screen that rests on the keyboard area, but it does not protect the screen in the trackpad area. Not sure why some on this board would rather believe that Apple couldn’t possibly release a product with this issue, over actually seeing it with their own eyes. Plus, it’s less the screen and aluminum coming into contact with each other and more about some debris/grit getting sandwiched in between and rubbing around. It’s just physics and plain sense. Meanwhile, slapping on a $13 but quality screen protector mitigates the issue. And this is coming from someone who never puts on a screen protector for all the reasons you can think of.

 

[cmbarclay]

I was worried about this, for the first time put a $9 screen protector on my
iPad.

 

[HarryMudd]

sorry, quick iPhone pic. It’s perfectly aligned with the interface where keyboard/metal trackpad meet, including the rounded corner being etched in. Used rubbing alcohol, Stoner screen clean and and zeiss lens cleaner. It is not polishing out. Pisses me off to no end. Changed over today to an otter box symmetry instead.

I had that happen once on another device. I wound up putting a screen protector on over the mark, which made it invisible. Obviously it was still there underneath, but I couldn’t see it. Maybe that would work for you.

I would be very upset as well. For this device, I an using a little microfiber cloth that I lay on the keypad before I close screen.

 

[richpjr]

I had that happen once on another device. I wound up putting a screen protector on over the mark, which made it invisible. Obviously it was still there underneath, but I couldn’t see it. Maybe that would work for you.

I would be very upset as well. For this device, I an using a little microfiber cloth that I lay on the keypad before I close screen.

I hate screen protectors so when I upgrade I'll likely do this too.

 

[Macalway]

I had that happen once on another device. I wound up putting a screen protector on over the mark, which made it invisible. Obviously it was still there underneath, but I couldn’t see it. Maybe that would work for you.

I would be very upset as well. For this device, I an using a little microfiber cloth that I lay on the keypad before I close screen.

That's a good idea but it could come off in transit or you (me) might forget. I put a couple small pieces of cloth tape in front that does the same thing, but isn't exactly a great solution. At least the aluminum surface is good for tape, as the previous version this wouldn't work well. Non-residue tape.

To think we have to do this now.

 

[Jackbequickly]

Never used a screen protector from day one and never had any damage.