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Carrier The Verizon iPhone X Pre-Order and Dispatch Thread

mjschabow said:
So no one has seen them available in Verizon stores? I'm going to maybe luck out on Friday.
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In regards to carrier stores having stock, my opinion would be that Apple stores would receive more iPhone stock compared to your usual TMO, VZW, etc.

I would call constantly and finally one associate just straight up said “we won’t be seeing any stock until late December early January, we could order it for you but it’s a 3-4 week wait” blah blah. Same exact thing if I just ordered it from Apple online.

Wasn’t aware how difficult it was to try and snag a device in “flyover states”.
 
Original ship date 12/6....256GB SG.

Card was charged last night and phone shipped. Verizon site says it shipped "next day delivery".

I got the tracking, but cannot tell where it's at yet.
 
Looks like silver phones are seeing a delay now. Ordered 256GB Silver on 10/30 with a 12/1 ship date, no movement yet.
 
Ordered on 10/27 around 8AM. Had ship by date of 12/6.

I'm not sure what exactly this means, but now when I log into Verizon's website, my phone still says it's processing, but there is no longer a "ship by date". That could be good... or bad. Anyone else see this?

UPDATE:
Just spoke with a VZ chat specialist. They stated this means the order is processing and it should ship out some time today. So, this is more good news for those folks stuck on 12/6. I'll confirm when I receive a shipping email.
 
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What color and size did you order?
RedlegsFan said:
Ordered on 10/27 around 8AM. Had ship by date of 12/6.

I'm not sure what exactly this means, but now when I log into Verizon's website, my phone still says it's processing, but there is no longer a "ship by date". That could be good... or bad. Anyone else see this?

UPDATE:
Just spoke with a VZ chat specialist. They stated this means the order is processing and it should ship out some time today. So, this is more good news for those folks stuck on 12/6. I'll confirm when I receive a shipping email.
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When I track my package it says this...

  • US
  • 11/14/2017 3:08 A.M.
  • Order Processed: Ready for UPS

Does this mean this is shipping from somewhere in the United States??
 
Hmmm, my 256GB Space Grey order with a 12/13 ship date has disappeared from the "My Orders" section under "My Devices". When I click on the order status button at the way bottom of the page I do see the order with no date listed, though. I wonder if that is a good thing...
 
DredPirateStorm said:
Hmmm, my 256GB Space Grey order with a 12/13 ship date has disappeared from the "My Orders" section under "My Devices". When I click on the order status button at the way bottom of the page I do see the order with no date listed, though. I wonder if that is a good thing...
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It is. It means it is processing for shipment. I’d check back later today and it should say it shipped. If not today then tomorrow.
 
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So extremely annoyed this morning...I go to check my order status this morning I like I do everyday since I ordered and it says your order has been cancelled. They didn't email me, they didn't call, just canceled no notification no reason why. I have been already waiting for 2 weeks and they made me go through loop holes just to place the phone through them only because of my business account. Has this happened to anyone? If so, what was the reason? Any help is appreciated.
 
iphone50 said:
So extremely annoyed this morning...I go to check my order status this morning I like I do everyday since I ordered and it says your order has been cancelled. They didn't email me, they didn't call, just canceled no notification no reason why. I have been already waiting for 2 weeks and they made me go through loop holes just to place the phone through them only because of my business account. Has this happened to anyone? If so, what was the reason? Any help is appreciated.
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I know it may seem obvious, but double check the order number on the "cancelled" screen. When I ordered mine, I was checking the status all the time also. One night, the status changed to cancelled also. I was pissed, but then noticed the order number was not the same. Not sure if it was a computer glitch on their part, but after a little while, it updated to the correct order number. Hopefully it's something simple like that for you too.
 
SoufDuJour said:
It is. It means it is processing for shipment. I’d check back later today and it should say it shipped. If not today then tomorrow.
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I hope we're not mistaking the update Verizon did to their site last night with (they added snowflakes for the holiday) with something that suggests they are shipping our orders. When I check the Verizon iOS app it still shows the order as Pending with "Estimated to ship Dec 6, 2017" and I have had no charge on my credit card yet. It seems all the orders on the My Orders page of the website have disappeared, which makes me think that the links to the info have not been updated as part of the site redo.

When I check the Order Status link at the bottom of the page on the Verizon site, it takes me to a different page than I've seen before, which shows the order with no Estimated Ship Date, but I'm not convinced that page even ever had that information...its a different page than the My Orders page. I guess I'm not getting my hopes up until the charge comes through and I get the email showing tracking info. On the other hand, I hope you all are right and it means something good.
 
Commish708 said:
I know it may seem obvious, but double check the order number on the "cancelled" screen. When I ordered mine, I was checking the status all the time also. One night, the status changed to cancelled also. I was pissed, but then noticed the order number was not the same. Not sure if it was a computer glitch on their part, but after a little while, it updated to the correct order number. Hopefully it's something simple like that for you too.
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I will double check it in a bit, thanks for the heads up. Really appreciate it.
 
Sweet. My 256GB Space Grey iPhone X is now showing up as shipped, with a tracking number. As stated, the original ship by date was 12/6. Great news!
 
RedlegsFan said:
Sweet. My 256GB Space Grey iPhone X is now showing up as shipped, with a tracking number. As stated, the original ship by date was 12/6. Great news!
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Congrats!!

Mine was ordered later than yours and after a lengthy but very nice conversation with a Verizon rep just now, mine is still holding. Perhaps the earlier orders for 12/6 are shipping now.
 
Withavision said:
When I track my package it says this...

  • US
  • 11/14/2017 3:08 A.M.
  • Order Processed: Ready for UPS

Does this mean this is shipping from somewhere in the United States??
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My bank was charged last night and I got my Verizon shipment email with my tracking number about 2 hours ago. When I track my phone it says the exact same thing, except my time is 11:05 A.M. I was also wondering if that means it is shipping from the United States. Did you find out the answer to that yet? That would be awesome if it is!
 
Kyboocat said:
My bank was charged last night and I got my Verizon shipment email with my tracking number about 2 hours ago. When I track my phone it says the exact same thing, except my time is 11:05 A.M. I was also wondering if that means it is shipping from the United States. Did you find out the answer to that yet? That would be awesome if it is!
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no, I have not found out.... also no updates on my UPS tracking page...let me know if you find anything out.
 
Has anyone's order shipped who ordered AFTER 10/27? I ordered 11/4 and am hoping it will ship sometime soon....My date still shows 12/1. :(
 
gobybill said:
I hope we're not mistaking the update Verizon did to their site last night with (they added snowflakes for the holiday) with something that suggests they are shipping our orders. When I check the Verizon iOS app it still shows the order as Pending with "Estimated to ship Dec 6, 2017" and I have had no charge on my credit card yet. It seems all the orders on the My Orders page of the website have disappeared, which makes me think that the links to the info have not been updated as part of the site redo.

When I check the Order Status link at the bottom of the page on the Verizon site, it takes me to a different page than I've seen before, which shows the order with no Estimated Ship Date, but I'm not convinced that page even ever had that information...its a different page than the My Orders page. I guess I'm not getting my hopes up until the charge comes through and I get the email showing tracking info. On the other hand, I hope you all are right and it means something good.
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Could be. I am just speaking from what I have read on here and the Verizon Wireless forums.
 
Withavision said:
no, I have not found out.... also no updates on my UPS tracking page...let me know if you find anything out.
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Dang, ok. No UPS tracking updates for me either. I will for sure let you know when I get any UPS updates. Please let me know if you find out what that means or if you have any updates as well.
 
Withavision said:
no, I have not found out.... also no updates on my UPS tracking page...let me know if you find anything out.
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So I called Verizon and the automated machine came up and said that my order has been shipped and is due to be delivered on the 16th which is in two days!! Also when I checked under my orders on the Verizon website it shows my shipping speed is two day shipping. So I called Verizon and talked to a representative and she confirmed that my phone is going to be delivered on the 16th and it has been shipped with two day shipping with UPS!!! Have you checked under your Verizon account, under my orders to see if it says shipping speed is two day shipping? Also dial 611 and that’s where I first heard the information that my package was going to be delivered on the 16th. Then of course I call the representative to confirm that.
 
Kyboocat said:
So I called Verizon and the automated machine came up and said that my order has been shipped and is due to be delivered on the 16th which is in two days!! Also when I checked under my orders on the Verizon website it shows my shipping speed is two day shipping. So I called Verizon and talked to a representative and she confirmed that my phone is going to be delivered on the 16th and it has been shipped with two day shipping with UPS!!! Have you checked under your Verizon account, under my orders to see if it says shipping speed is two day shipping? Also dial 611 and that’s where I first heard the information that my package was going to be delivered on the 16th. Then of course I call the representative to confirm that.
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My shipping speed said "next day shipping".

I just called 611 and it said my phone will be delivered the 15th! awesome thanks for that info about calling.
 
Withavision said:
My shipping speed said "next day shipping".

I just called 611 and it said my phone will be delivered the 15th! awesome thanks for that info about calling.
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Yay that's great and your welcome! So glad you got it figured out and ur getting ur phone tomorrow! Can't wait until the 16th to get mine to! Has ur UPS Tracking updated yet to show where its shipping from in the US? Mine hasn't yet.
 
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