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They said that it can't be bypassed by the average person, which is correct. They can remove it for you if you provide proof of purchase, meaning that people are still protected from loss or theft.
How would removing the activation lock on your lost or stolen phone protect you?
 
How would removing the activation lock on your lost or stolen phone protect you?
The idea is that a theif isn't ever getting into the phone this hopefully reducing would be theirs desire to steal your phone. Yo Ivan get into it with proof of purchase. They cannot. Ever. At least that's the idea.
 
Since the very first day of activation lock, store leaders/Applecare leads have always had authorization to remove the activation lock off a device. Proof of purchases is needed though obviously.
 
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The idea is that a theif isn't ever getting into the phone this hopefully reducing would be theirs desire to steal your phone. Yo Ivan get into it with proof of purchase. They cannot. Ever. At least that's the idea.
Right. Activation lock protects the user. Kerrikins suggested that being able to remove the lock would protect owners--exactly the opposite.
 
Right. Activation lock protects the user. Kerrikins suggested that being able to remove the lock would protect owners--exactly the opposite.
Seems like that post was in reference to Apple being able to do it for people that have proof of purchase doesn't undermine the effectiveness of Activation Lock (given that some earlier posts suggested something to the effect that Activation Lock is supposed to be so good that even Apple can't/shouldn't be able to get around it).
 
Right. Activation lock protects the user. Kerrikins suggested that being able to remove the lock would protect owners--exactly the opposite.

?? I didn't say anything about it protecting users? I said that owners of the device would be able to get into the phone because they are the ones who have the proof of purchase. I didn't say anything about it protecting the user because it doesn't. If I buy a phone and give it to you, you're the 'user' but Apple won't help you unless I provide a receipt, because as far as they're concerned I'm the owner.
 
Proof of purchase shouldn't be enough to overcome activation lock, because it has nothing to do with ownership. Suppose someone buys a used phone but the original purchaser takes control by contacting Apple. Proof of purchase means you owned it at one time. That's all.
 
Does anyone know if Apple has made a statement regarding if they've fixed this problem?

I'm looking to sell my iPhone 6, but don't want to turn off activation lock and erase all content if it's going to end up becoming locked to some other random Apple ID. I figure as long as it's activation locked to me it will be fine.
 
I have read numerous times on this forum and other places on the web that Apple is unable to remove the activation lock on any iPhone. Well my friends, this simply is not true. Apple can do it and this is proof.
One primary reason Apple is enjoying success far beyond what others have achieved is their brilliant brand management.

Highly skilled at managing their public image, Apple knows exactly how to present themselves in the best light under a wide variety of circumstances. Tightly scripted, carefully managed dialogue has placed Apple far above the competition.

It's quite the accomplishment, they deserve the rewards.
 
One primary reason Apple is enjoying success far beyond what others have achieved is their brilliant brand management.

Highly skilled at managing their public image, Apple knows exactly how to present themselves in the best light under a wide variety of circumstances. Tightly scripted, carefully managed dialogue has placed Apple far above the competition.

It's quite the accomplishment, they deserve the rewards.
What do these generic philosophical ponderings have to do with what is being discussed?
 
Proof of purchase shouldn't be enough to overcome activation lock, because it has nothing to do with ownership. Suppose someone buys a used phone but the original purchaser takes control by contacting Apple. Proof of purchase means you owned it at one time. That's all.

I'm not sure what you're getting at, here. There's no way for an original purchaser to take control of a phone unless they've sold it with Find my Iphone still enabled. This is something that all buyers should check for before handing over any cash. Other than this scenario it's not as though an original purchaser can call Apple and ask them to lock the phone. The purpose of the method being discussed in this thread is for people who originally purchased a phone to be able to get *in* to the device, not lock it remotely.
 
The purpose of the method being discussed in this thread is for people who originally purchased a phone to be able to get *in* to the device, not lock it remotely.
That's right. But you shouldn't be able to get into a phone just because you bought it. Who bought it doesn't matter. Who owns it does.
 
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That's right. But you shouldn't be able to get into a phone just because you bought it. Who bought it doesn't matter. Who owns it does.

Who bought it *does* matter, because as far as Apple is concerned that's the 'owner'. Their one and only obligation is to the person who gave them $$ because they have a record of that, not anyone else. You're getting into nebulous issues of after-purchase sales or gifts etc, which Apple honestly doesn't much care about, not to mention that going down the route you're talking about would open up vulnerabilities to loss and theft which activation lock is all about preventing.
 
I understand your point but I still disagree. An after purchase sale or gift matters to me. I wouldn't want Apple giving you access to my phone just because you were the original buyer.
 
I understand your point but I still disagree. An after purchase sale or gift matters to me. I wouldn't want Apple giving you access to my phone just because you were the original buyer.
If you have possession of the device and proof of purchase then it seems like you are the owner. If you sold or gave the phone to someone else why would you still have possession of it?
 
If you have possession of the device and proof of purchase then it seems like you are the owner. If you sold or gave the phone to someone else why would you still have possession of it?
I'll agree with that. I wouldn't agree with Apple support doing anything over the telephone to thwart activation lock.
 
I don't get why everyone gets so bent out of shape.

HERE HERE! I spent $900 on a new phone that I can't even use, it's terribly tremendously OUTRAGEOUS I say. I demand a replacement right this instance.

Get over yourself the person who set the activation lock on your phone, was probably the person who put it together to ensure that you could use it. This person probably only makes 50 cents an hour and dreams of even owning an iPhone. So you have to wait a few more days, it's not the end of the world, Facebook is not going to change overnight and you'd be completely clueless. Your friends on Facebook are not going to start an inside joke that makes everyone but you a little closer to each other. The viral YouTube cat videos will still be playable.

Guess what, if I don't have a phone and I need to be on a conference call for my job. I use the phone at my desk. It looks nothing like an iPhone but it gives me the functionality that I would have needed from my iPhone.

The only time this becomes a problem for me is when I use my personal cell phone as an On-Call phone. Then yeah, It's pretty dire that I have one if I want to have a job to go to the next day, but if I have to I'll enable landline services to my house or set up call forwarding to another device. (Carriers can do that)

I'm sick of hearing the whinings of spoiled Americans who think they are entitled to everything exactly when they want it. It's just that a WANT not a NEED. You don't need an iPhone, you can live without it for a measley 2 days.
 
I don't get why everyone gets so bent out of shape.

HERE HERE! I spent $900 on a new phone that I can't even use, it's terribly tremendously OUTRAGEOUS I say. I demand a replacement right this instance.

Get over yourself the person who set the activation lock on your phone, was probably the person who put it together to ensure that you could use it. This person probably only makes 50 cents an hour and dreams of even owning an iPhone. So you have to wait a few more days, it's not the end of the world, Facebook is not going to change overnight and you'd be completely clueless. Your friends on Facebook are not going to start an inside joke that makes everyone but you a little closer to each other. The viral YouTube cat videos will still be playable.

Guess what, if I don't have a phone and I need to be on a conference call for my job. I use the phone at my desk. It looks nothing like an iPhone but it gives me the functionality that I would have needed from my iPhone.

The only time this becomes a problem for me is when I use my personal cell phone as an On-Call phone. Then yeah, It's pretty dire that I have one if I want to have a job to go to the next day, but if I have to I'll enable landline services to my house or set up call forwarding to another device. (Carriers can do that)

I'm sick of hearing the whinings of spoiled Americans who think they are entitled to everything exactly when they want it. It's just that a WANT not a NEED. You don't need an iPhone, you can live without it for a measley 2 days.

^ is this for real? I have been stuck with a "locked" phone for the better part of 2 weeks because of this problem. Apple unlocks it, it locks again and prevents me from selling this phone upon erasing it. If this phone were relied on for daily use (IE my ONLY phone) I would continue to be without a phone at this point in time. In today's age, EVERYONE I know no longer has a home phone so a locked cell phone is basically the same as having no phone...

It's not an American entitlement thing. a phone that I paid $950 for and $130 for AppleCare on should work and it's absolutely absurd that it doesn't. Chances are likely that there is a black/gray market situation going on here in which the phone's SN/IMEI has been compromised and cloned....that is a MAJOR security issue.
 
^ is this for real? I have been stuck with a "locked" phone for the better part of 2 weeks because of this problem. Apple unlocks it, it locks again and prevents me from selling this phone upon erasing it. If this phone were relied on for daily use (IE my ONLY phone) I would continue to be without a phone at this point in time. In today's age, EVERYONE I know no longer has a home phone so a locked cell phone is basically the same as having no phone...

It's not an American entitlement thing. a phone that I paid $950 for and $130 for AppleCare on should work and it's absolutely absurd that it doesn't. Chances are likely that there is a black/gray market situation going on here in which the phone's SN/IMEI has been compromised and cloned....that is a MAJOR security issue.

OK let me tell you what's real. I had an issue with my device, Apple sent me a replacement device, took a whopping day to get my new phone 7 plus replacement. Next time you talk to Apple ask them the steps you need to take to ensure it doesn't lock again. After two weeks and you still don't have a resolution, heck I'd take it back to an apple store with a receipt saying "look I opened up the box, the phone is locked, apple phone support has already unlocked it once, but it just keeps going back to activation locked. I need help."

I'm just curious how you haven't tried to figure out another step, if it takes them 2 days to reset the activation lock and you've had the device 2 weeks with it locked, that means you've asked them to reset the activation lock 7 times, after the 2nd time I'd ask if there was anything else.
 
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