I'm really being an awful person - I was all over this application when I got notice of it.. Now I would probably still use uBar and all my writing is looking to as a personal attack on the developer of uBar.. It's really not.. I just don't express myself well enough to get the right words out. This is the frustrated user writing.
No, you're not. This is
not new and he's been AWOL for
at least 4 years now, and doesn't seem to be interested in supporting the product. Look at this here:
This is my ticket queue from their Atlassian Support Board (They obviously are making enough money to pay for Atlassian products they don't use, which are NOT cheap).
That first one at the bottom? From April 2018, pretty much less than a year after I purchased it. No reply, I had to fix it myself.
Then the next one was from November 2019, right after Catalina dropped and mucked up a bunch of icons and window coverage. No reply and I still can't access any of the native apps from the "Start Menu" (things like TextEdit, Automator, etc).
Then the next one up was from February 2020, BEFORE Covid hit, and he wouldn't even look at it or reply to my catty entry.
Then there's the most current one, from today (June 2021), complaining that I am STILL having the problems from Ticket #2.
The guy is bad at his job, he has zero respect for his customers, and is a COWARD in that he won't even respond to tickets, much less fix any problems.
Here's hoping that ActiveDock cribs all of his features and buries his spineless @$$ and his broken software.
I have zero tolerance for people like this and then have the utter AUDACITY to charge that much for their software.
The moment I have an alternative handy, I'm deleting his app AND continuing to WARN others NOT to buy his software.
You're not being mean, you're a consumer that purchased a product that claimed it had support and that support promise has failed to be followed up on. BrawerSoftware is a bad company, shilling mediocre software, and fleecing its customers. I just wish more people knew about it and would stop keeping them in business by buying it.
Do you hear me,
@dermeister? Your support is deplorable.