Lol, are you for real?
Someone voices a different opinion and you think you've hit a nerve.
I can't believe anyone is willing to defend let alone throw away 50p, well, because it's only 50p.
You'll make it as a millionaire in no time with that amazing attitude.
The more EE becomes BT the worse they seem to get, if you can’t see the principle here then never mind.
Businesses would never adapt or become competitive if all consumers bent over when asked.
en.wikipedia.org
So yes, losing customers through these dodgy tactics very much hurts a company, but BT have always failed to realise that look at broadband.
Yes for you maybe, not for everyone.