The Buchanan Street store are pretty close to useless. Spent 45 minutes with them trying to process an IUP upgrade to tell me that they're having a system issue and would I mind popping back later.
I appreciate that it's a launch day and things happen but that store really is hitting the skids with their customer experience.
I appreciate that it's a launch day and things happen but that store really is hitting the skids with their customer experience.