Agree on the top two.In order of best to worst delivery companies
1. DPD (Best)
2. UPS
3. Parcelforce (Royal Mail)
4. DHL (UK Mail)
5. Hermes
6. Yodel (worst ever)
Parcelforce are a very, very distant bottom for me. No meaningful tracking. Inability to give them any instructions to follow and no shipment release option. Useless. Even my local Hermes guy is better.
DHL don’t appear have to be too bad of late, they seem to have upped their game a lot since they’ve re-entered the consumer market and taken over UK Mail.
UPS are always consistently good, although the tracking is lacklustre.
DPD are by far and away the best though - always turn up within their hourly slot and the inflight options and tracking can’t be beaten. I’m amazed after these years no other courier has got remotely close.
I’ll even make a point of ordering from companies who use DPD - even if I have to pay a little more for the item.