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Hi
I can see a lot of people with UPS have the status 'Billing Information Received', but does anyone still have " >>> UPS could not locate the shipment details for your request. Please verify your information and try again later. " ??

Mine's been like this since getting the 'shipped' notice on the 22nd.

Hope all is ok!

Nick

Mine was like that for a while . It has now switched to :

Tracking Number:
Blah
Status:
In Transit
Shipped To:
LONDON, GB
Shipped/Billed On:
05/24/2010
Type:
Package
Service:
STANDARD
 
Does the 'please call' notice mean there's a problem, or is it just to get a proper status on the package? (i.e. optional?)
 
Well...Well

Who do we believe ? Just called TNT as my consignment had "call us" against it was eventually passed through to international and was told quite plainly they dont even have the stock yet and were not expecting the stock till Friday the 28th for delivery Tuesday 1st June :confused: wtf ? :(

Well you are the 2nd person to be told that sort of thing and report it here.

I suppose it could be true, there is always the chance of a customs or travel/schedule/capacity problem having caused delays.

But its also possible that someone with wrong info is currently answering some of the TNT international calls.

Certainly we cant take much comfort from the people whose iPads are in Nuneaton and have been told to expect delivery tomorrow, because their ipads journey has been quite different to ours.

Friday I can live with. Next week sucks if turns out to be true, I better start thinking of something else to do this weekend just in case the worst case happens.
 
Does the 'please call' notice mean there's a problem, or is it just to get a proper status on the package? (i.e. optional?)

Dunno, but most of the people who got it and called in previous days were not told of a problem, just TNT wanting to check/confirm when to deliver it.

If TNT didnt want to get overwhelmed by calls then they probably shouldnt have shown the callus symbol on so many orders.
 
I called TNT as I'm in work until 2am and can't hear the door from the bedroom so would hate to miss the delivery......just in case.

Anyway, I'm one of the Nuneaton ones and I was told that it would definitely be delivered to me between 8am and 6pm tomorrow. She knew it was an Apple product and my name without me telling her so she had the details in front of her.

Now, I can understand why the nay-sayers are adamant that it's Friday launch so therefore Friday delivery but I don't understand why they would be telling me that it'll be delivered tomorrow if they have instruction to hold off until Friday. Surely it's now in the couriers hands and if they are saying tomorrow then I assume that they haven't had orders off Apple to hold until Friday, so when will those orders come? Tomorrow morning? Why aren't the couriers aware of the necessity to delay delivery?

Come on, the people guaranteeing non-delivery tomorrow MUST have the answers to be so sure.
 
I have a 3G 32 iPad, Case and O2 sim on its way with UPS.

A few mins ago it was at the billing received stage but the accessories has just updated to in transit! :D

From Tamworth apparently (Origin Scan)
 
Well you are the 2nd person to be told that sort of thing and report it here.

I suppose it could be true, there is always the chance of a customs or travel/schedule/capacity problem having caused delays.

But its also possible that someone with wrong info is currently answering some of the TNT international calls.

Certainly we cant take much comfort from the people whose iPads are in Nuneaton and have been told to expect delivery tomorrow, because their ipads journey has been quite different to ours.

Friday I can live with. Next week sucks if turns out to be true, I better start thinking of something else to do this weekend just in case the worst case happens.

Mines is currently showing in transit at Nuneaton...:confused:
 
The Estimated delivery date given for my order by the Apple web site was updated in the last hour or so, it had said 28th but now says 27th. The last TNT tracking entry is still when it was scanned into Arnhem however but something must have prompted the change on the Apple site so I'm getting a bit more optimistic about a delivery tomorrow.

- Julian
 
they wouldn't get them until friday, and would deliver Saturday or Tuesday (after i pointed out monday was a bank holiday). Smelt like a standard line but who knows...

Yeah theyre talking ******** or just trying to throw everyone off the scent. Non delivery on Friday would be suicidal for Apple and TNT.
 
Mines is currently showing in transit at Nuneaton...:confused:

Oh well in that case that makes it much much more likely that TNT were full of fibs when they spoke to you. It might be strictly true that they havent actually got your ipad yet, but the Apple place is very near to Nuneaton so this is no reason to expect tTNT not to get it till Friday, they should have it already, later today, or tomorrow worst case, not Friday.

So did yours start in the UK then, and hasnt been showing up on tracking at all till recently?
 
Just checked my TNT delivery. Was OK when I checked before leaving work, showing in Nuneaton.

Now it says Call us. Currently on hold with TNT "we're currently experiencing a high number of calls"... REALLY ???? :apple:

Just spoken with a nice lady at TNT International, who said that it would be delivered tomorrow. :apple:
 
Congrats to the UPS ipad people whose stuff is now showing up as being in Tamworth - this is the standard starting point for Apple UPS deliveries, and yet again it is very close to where I live. lol there are thousands of ipads on my horizon but mine isnt one of them :D
 
Oh well in that case that makes it much much more likely that TNT were full of fibs when they spoke to you. It might be strictly true that they havent actually got your ipad yet, but the Apple place is very near to Nuneaton so this is no reason to expect tTNT not to get it till Friday, they should have it already, later today, or tomorrow worst case, not Friday.

So did yours start in the UK then, and hasnt been showing up on tracking at all till recently?

My TNT tracking was unavailable until earlier... just noticed my Apple account has been updated to delivered tomorrow the 27th:confused:

www.confusedashell.com :p
 
I called TNT as I'm in work until 2am and can't hear the door from the bedroom so would hate to miss the delivery......just in case.

Anyway, I'm one of the Nuneaton ones and I was told that it would definitely be delivered to me between 8am and 6pm tomorrow. She knew it was an Apple product and my name without me telling her so she had the details in front of her.

Now, I can understand why the nay-sayers are adamant that it's Friday launch so therefore Friday delivery but I don't understand why they would be telling me that it'll be delivered tomorrow if they have instruction to hold off until Friday. Surely it's now in the couriers hands and if they are saying tomorrow then I assume that they haven't had orders off Apple to hold until Friday, so when will those orders come? Tomorrow morning? Why aren't the couriers aware of the necessity to delay delivery?

Come on, the people guaranteeing non-delivery tomorrow MUST have the answers to be so sure.

I've just called TNT and they told me pretty much the same about it being Apple ect. but said that they would be delivering it tomorrow but couldn't say for definate as apple want to hold them till the official release date and to call back 8:30am tomorrow and they would have a better idea what was happening with my package

Lol I think TNT are just throwing stories out here there and everywhere depending on who you speak to!
 
Think TNT call staff are getting their own back

Hi new member here . I have enjoyed reading this topic as I am as excited as the rest of you to get my new iPad.
I have had the same problem as everyone my TNT UK Ltd delivery kept showing the !.
Finally the system has recognised the 802 number and indicated that my iPad was out for delivery.
At which point I nearly fell of my chair. There was a contact number 0800, so I have called it to see if I could collect from the depot this evening, nearly fell asleep waiting for it to be answered, however a very pleasant lady answered the phone , and then proceeded to destroy my day, she first asked me if the delivery was a new iPad, and when I confirmed it was she advised that mine was not due to be collected until the 28th...... and as it was a bank holiday weekend , I should not expect delivery until Tuesday.....!!
So I went and got a glass of wine to cheer myself up and then went back into the tracking system and the status had changed again to ,

TNT CONSIGNMENT TRACKER - DETAILS

consignment reference destination pickup date status
8022***** 81152***** BLACKPOOL 26 May 2010 In Transit
input screen tips

email results

8022***** Details
Reference 81152*****
Pick up date 26 May 2010
Destination BLACKPOOL
Delivery Date
Signatory
Date Time Location Status
26 May 2010 15:35:00 Nuneaton Shipment In Transit.
Summary / input screen

So it would appear that either TNT have a very poor tracking system or the staff are getting a bit pi**ed at having so many calls and are starting to wind people up.
I dont really blame TNT, however I think Apple sending and email last weekend to say that your iPad was out for delivery and giving you a tracking number was at best misjudged and at worst the act of lunacy.
It has wasted everyones time and has caused a lot of problems for the couriers.
Still lets hope everyone gets there iPad on Friday and nobody has to wait until Tuesday. http://images.macrumors.com/vb/images/smilies/redface.gif
 
Think how many man-hours TNT would save if they had a twitter feed, one that told the truth consistently!
 
My 16gb WiFi has made it to UPS Tamworth aswell.

Location Date Local Time DescriptionWhat's This?
TAMWORTH, GB 05/26/2010 6:16 P.M. ORIGIN SCAN
GB 05/26/2010 4:17 A.M. BILLING INFORMATION RECEIVED

Should get to Bristol tomorrow if Steve hasn't put a block on it till Friday.
 
The updates that have happened to me today:

1. The money came out my account this morning
2. I could then track via UPS
3. Then Apple says will be delivered on 27/05 on the order status
4. Still says ' Billing Information Received' on UPS.
 
My 16gb WiFi has made it to UPS Tamworth aswell.

Location Date Local Time DescriptionWhat's This?
TAMWORTH, GB 05/26/2010 6:16 P.M. ORIGIN SCAN
GB 05/26/2010 4:17 A.M. BILLING INFORMATION RECEIVED

Should get to Bristol tomorrow if Steve hasn't put a block on it till Friday.
Mine now says the same. Does this mean that it has just arrived there and won't be shipped until tomorrow, or that it has left Tamworth and is now heading to my door (hopefully by tomorrow)? The second one makes sense as it says "origin" as if it has left from there but I'm just making sure.
 
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