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Are you working for anywhere close to $16.55 an hour, no it's not greed. You cannot live off of minimum wage. I would much rather pay a higher price at the door and not have to re-calculate for the 15-20% tip.
Minimum wage is the minimum wage employers are allowed to pay you in the USA, it's not intended to be a living wage. If it were, it would be called living wage and not minimum wage.
 
You are 100% correct. I'm all for this, apart from the tipping. The union should be negotiating for commission on sold hardware, as other retailers do.

Folks, I realise you don't understand unions and EBA negotiations, but this is how it starts. We are fairly used to it in Australia so stop dramatising it! They WILL negotiate from high, usually down to a balanced EBA. Fair for the staff and employer. Unions have changed the workplace in Australia, in that they have managed to provide for fair pay, fair hours, pay for overtime, Annual leave, Personal leave rights etc.

So have Australian unions tried to get paid leave for dead pets in their negotiations?
 
OK, since you've visited stores some days and never seen it, clearly it doesn't happen. I have never visited an Apple store that is closed, so they must be open 24/7/365. Since I've never seen one closed, they must never close. :rolleyes:

I visited an Apple store with a beyond-warranty issue and full expectation of having to pay a LOT to deal with it. It was 100% clear to me that Apple did not have to do ANYTHING about my problem. However, the manager learned about the situation and chose to address it anyway. I was so impressed- shocked actually- with the service that I felt compulsion to pay something. I actually pulled the wallet out wanting to pay, fully expecting to pay. Nope. No charge. It impressed me to no end. If I could have tipped for service beyond expectations that day, I would have tipped and still felt just as good about the whole situation.

I 100% do not believe this is about tipping on simple purchase transactions. I doubt any shopper EVER feels any compulsion to PAY MORE than ask for anything Apple sells. Well, there's 5 or 10 guys around here that probably would LOVE that. ;)

I suspect this is about SERVICE, which is a whole other thing that happens at Apple stores, delivered by Apple employees. Sometimes, that service is above and beyond. Sometimes it is data saving. Sometimes it can seem towards "miracle worker." And I have ZERO doubt that sometimes SOME people getting such "did I lose everything?" worry relief and/or service that seems beyond expectations are motivated to want to tip the person who helped them.

When I was in college I worked for an electronics retailer. I was new and did not know that a certain printer could not work with a Mac (no drivers for Mac) and I sold both to a customer. Customer had to find out that there was no way to make that printer work with that Mac after they got home. When I learned that I had made that mistake in pushing them together, I proactively "fixed" the problem with a phone call-refund & replacement sale and then I did an unusual thing: delivered the printer to their home and hooked it up for the customer. There was NO obligation to do that. It was before retail delivery is as common as it is now.

That customer was massively impressed with the "house call"/"tech support"/"total solution" and wanted to give me cash for going above and beyond. I couldn't accept (company policy) but there was also no policy to go above and beyond, deliver, setup and confirm that it was all working together. I was not paid extra for the time spent there getting that setup either. It was simply me trying to make up for my own mistake on my own time, on my own dime, etc.

I didn't demand a tip, expect one, hint for one, etc. but that customer was so impressed they simply wanted to tip... as I do myself when someone goes out of their way in service to me.

I have a relative who works in a hospital and medical staff there are often offered tips for excellent patient care, family accommodations, etc. Ever think of medial people in the tipping business? Neither had I. But there it was, regularly, also revolving around potential tippers wanting to reward those offering service above and beyond.

People go a little out of their way for me, come to my aid on their own, chip in some help when needed, etc, I generally wish to reward their good deed. I don't feel that is wrong or that they aren't deserving for helping me out. Again, my pizza delivery guy tonight is paid a salary by the big, national brand for which he works. I tipped him for timely delivery of hot pizza. Battery died in the car and some stranger offered to give me a jump so I could get it going. I wanted to tip them too. I can appreciate service and sometimes it is so good I want to pay them something more than whatever their employer pays them.
If you want to tip a person (irrespective of whether it’s a non exempt or exempt or professional or service of per form or salaried, go for it. I find asking for a tip on the POS for professional people annoying.

I buy apple products because of their support. I expect apple employees to go out of their way to help people. Those who dont make the cut should be let go.
 
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The extra prompts are out of control.

Common gas pump experience:

Do you have a loyalty card? N

Would you like a car wash? N

Would you like to donate $5 to people who can't afford gas? N

Would you like to donate $3 to the Poor People Car Repair Fund? N

Would you like to leave a $3 tip for the cashier inside the store? N

Is the President Of The United States doing a good job? N

Are these questions obnoxious? Y

TRANSACTION CANCELLED. Have a great day!
 
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I don't think you get 45 days of paid leave if your cat dies.

REPEAT AFTER ME.......

It is not 45 days of leave PER LEAVE. It is a bank of 45 days a year. So if your cat dies, you can deduct a few days from that bank. Then a parent dies, 15 days.

All they have done is add a reason for the leave could be a pet and increased the bank of days available.

You guys are trying to make it into each bereavement leave is 45 days and it is for a cat passing away.

Stop with the mental gymnastics and read what it actually states.
 
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As someone from Europe I find the concept of mandatory tipping very strange.

Equally strange is forming separate unions for every single store.
The only way for effective collective bargaining is a single union for all of Apple's retail employees.
 
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REPEAT AFTER ME.......

It is not 45 days of leave PER LEAVE. It is a bank of 45 days a year. So if your cat dies, you can deduct a few days from that bank. Then a parent dies, 15 days.

All they have done is add a reason for the leave could be a pet and increased the bank of days available.

You guys are trying to make it into each bereavement leave is 45 days and it is for a cat passing away.

Stop with the mental gymnastics and read what it actually states.

Doesn't much matter if it is 45 days or 45 minutes. It's ridiculous.
 
We need to be phasing tipping out of our society, not increasing it.
The only way to make that happen is increase people's wages by a LOT

But either way, people are going to offer tips sometimes. Employers shouldn't be able to interfere with that
 
Tips? That is a sure way to drive customers to Best Buy and Amazon and even other non-union Apple stores. As for higher pay after 40 hours per week and 8 hours per day. I think here in California that is already the law.

Some cheap company do like to depend on overtime at normal rate because it saves them money. The cost for benefits like medical and vacation time does not increase if you make a person work 80 hour weeks while hiring a second employee doubles those costs.
 
Minimum wage is the minimum wage employers are allowed to pay you in the USA, it's not intended to be a living wage. If it were, it would be called living wage and not minimum wage.
That's false information. The minimum wage was always intended to be a living wage and it makes no sense to think it shouldn't be a living wage because people have to live off it

It's bad for the economy to keep people in povery. There are so many reasons your position is bad for everyone I could keep going
 
Take a close look around retail and food service. Here in the Toronto area, about half the people in the jobs are not "kids". People are working multiple jobs just to survive. I consider myself very lucky to have the education and job opportunities that I have.
If people don't want to make an effort to get some sort of education, they probably should be working multiple jobs. I'm working in retail and I could be getting a senior pension by now. I probably should be working an office job again, though.

When you make the effort, you should reap the rewards. When you do the least, should other people support you?
 
As someone from Europe I find the concept of mandatory tipping very strange.

Equally strange is forming separate unions for every single store.
The only way for effective collective bargaining is a single union for all of Apple's retail employees.
Tipping is almost never mandatory. The only time it’s mandatory is when you seat a large party at a restaurant or order a large catering order.

That said, it might as well be mandatory, the way servers expect it for doing nothing more than the bare minimum.
 
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these comments are f—king absurd. god forbid they actually ask for tips after helping with a service… do you think before tipping your Uber or DoorDash driver?

it’s not mandatory. leave people alone for requesting a tip at one of the most profitable companies of all time when their wages don’t reflect such.
The DoorDash people I've met at the Target check lane are sketchy, usually. I wouldn't trust most of them.

Should I tip them for not eating my food?
 
That's false information. The minimum wage was always intended to be a living wage and it makes no sense to think it shouldn't be a living wage because people have to live off it

It's bad for the economy to keep people in povery. There are so many reasons your position is bad for everyone I could keep going
No it wasn't. You are incorrect. I've provided factual information. Again, that is why it is called the minimum wage, because minimum wage is the lowest legal pay rate that a company can offer its employees. Crucially, the minimum wage does not derive from a calculation of the subsistence level for a given region or household size, but rather is set by elected officials within a federal, state or local government. How could they ever make minimum wage be a blanket living wage? You're telling me you can live (living wage, remember?) in Manhattan or in Silicon Valley or in any major US city on the federal minimum wage? You cannot, and you never have been able to do so in this country on minimum wage.
 
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I'm fine with helping people who can't help themselves. I'm not fine with helping people who refuse to help themselves.

Totally agree.

The problem is that "won't" is way too often confused with "can't".

It is kind of like the difference between taxes to pay the legit cost of govt (good) and taxes simply to re-distribute wealth (bad).
 
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The DoorDash people I've met at the Target check lane are sketchy, usually. I wouldn't trust most of them.

Should I tip them for not eating my food?

Yeah, I don't understand these people that are fine with random Joe Schmoe people having access to their food orders. I mean...eeewww!

If a place doesn't employ their own drivers, I'm not ordering food from them. "Gig" food delivery is just too "casual" for me.

You know who would love the modern world? The person who put cyanide in Tylenol many years ago (for those who are unaware: https://en.wikipedia.org/wiki/Chicago_Tylenol_murders). That guy could have a field day now.

If someone were to do this today, it could shut down most of this food delivery crap real fast. Frankly, I am really surprised this hasn't been pulled off by some group or another by now.
 
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