Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
iPad Pro Unresponsive screen ipad pro 12.9 2nd gen
- Thread starter manyelski
- Start date
- Sort by reaction score
Which version of the beta you did you install?
I have the 11 inch iPad Pro and I ended up replacing my unit as it became unusable at all, unless I force restart my iPad it is a total headache!
Who replaced your unit? What did you tell them? Did they ask for proof?
[doublepost=1562509324][/doublepost]
I doubt it. Probably disappeared temporarily. It’s a hardware issue.
It was replaced by Apple.
I told them that my iPad does not respond to my touch and the only way to fix it temporarily is by force restarting it. I actually took a video of the issue and gave it to them & also they experienced the issue there, then they took it and after weeks they gave me a replacement unit.
After a problem free 3.5years with my gen 1 12.9 i finally got the touch disease. I thought people were overplaying the issue but it got a bit annoying for me. Many times when i hit a different tab on safari it wouldnt register.
Good thing my brand new 10.5 pro that i got 2 weeks ago work ****ing silky smooth.
Good thing my brand new 10.5 pro that i got 2 weeks ago work ****ing silky smooth.
Good luck with that 10.5 Pro, I returned two brand new ones within 3 days of purchase due to touch disease.
It's really annoying that we have people here saying they've returned multiple iPads within days, and yet Apple says nothing publicly about the issue, that they're sorry, that they're working on a fix, etc.
and more so when you return / replace your IPP and the "Genius" in the store is well aware of the issue.
and more so when you return / replace your IPP and the "Genius" in the store is well aware of the issue.
"Brings replacement iPad in. Gets same Genius bar employee. Employee says, 'Wow.. Never seen this issue before.'"
You keep saying this, please confirm which hardware has the issue and who confirmed the issue?
Does anyone with a really rigid, tight case have these problems?
I have responsiveness issues that are getting worse with IPP 11". Others, as well as I, have noticed it to be a problem when used in our laps or in bed, but not when it is flat on a table. I am thinking it's likely an issue of being slightly bent. This would explain why the issue gets worse over time, as the iPad grows more warped with wear.
I have responsiveness issues that are getting worse with IPP 11". Others, as well as I, have noticed it to be a problem when used in our laps or in bed, but not when it is flat on a table. I am thinking it's likely an issue of being slightly bent. This would explain why the issue gets worse over time, as the iPad grows more warped with wear.
General common sense is a good guide. If identical hardware, running identical software produces different results, the reasonable conclusion is that it is a hardware defect in one device (that is not present in the other) that is causing the issue.
Depending upon the root cause of the issue (eg. deterioration of the touch panel sensitivity) it is possible that iOS could be tweaked to compensate for that. (That could explain the reports of iPad OS "resolving" the issue) The problem isn't fixed, just masked from the user. This is similar to how iOS was tweaked to slow down an iPhone if the battery aged beyond a certain point.
My wife had to shake it to get it to recover. Sounds like what you're doing is very similar to accomplish the same thing. The common element seems to be the accelerometer.
I think you’re on to something with the accelerometer. Mine usually will go unresponsive when I’m holding it landscape and at about a 45 degree angle. As soon as I tilt it up or down, it starts responding again.
Yeah! My wife used one of those wedge shaped tablet pillows for her 12.9. It positioned it at a 45 degree angle.
Yup. Mine's like that too. As soon as I adjust the angle it starts working again.
Yeah it may help for a while but not in the long run
It's a Apple's manufacturing fault with the touch screen degrading over time.
My husband and I both have the 12.9 1st gen. Ios 10nwas rock solid. Most of ios 11 we had the touch problem. By the end of 11 it stopped, on both. Haven’t had it on 12. My guess is that it is software related and possibly different vendors for hardware and they can’t keep up with all the different versions. It was weird that 2 ipads had the same problems at the same time and the problems resolved with ios upgrades.