I have reached
the three biggest Apple-authorised Service Providers in Finland about a drive upgrade of my iMac 27" 5k Late 2015, originally with HDD. This is my message:
"Hello, I have an iMac 27" 5k Late 2015 with a 1TB HDD drive. Originally there was an option to purchase it with a 1TB SSD which I regret now that I did not do. It has lately got very slow and I would like to ask if your staff can help me to fix the problem. I know that there are newer 27" iMacs for sale, however, I do not see many differences from my model and I'd rather make an upgrade to my current Mac, even if it will be expensive. Do you have a pricelist somewhere, or can you tell me how much it would cost me the upgrade to 1TB, or 2TB SSD, preferably a new and fast NVMe (total with work included). I am willing to spend between €1000-1500 to have a quality NVMe SSD because speed is really an issue for me at the moment and is greatly delaying my work. Please also let me know how many days the service lasts as I cannot afford to give my Mac for very long, as well as to which of your offices should I bring the machine?"
And these are the responses (some follow-ups are still pending, and I will add them as they come in):
TECTOR - Apple Premium Service Provider
1st message
"Hello,
We could upgrade your iMac 27” 5k Late 2015 to 3rd party SSD drive. If you would like PCIE option wich connects streight to the logic board the speed will be R: 950MB/s - W: 950MB/s.
The biggest storage capacity 960GB SSD. Product (
Transcend JetDrive 820 960Gt Flash SSD). The total cost inc. VAT24% part and service labour 648€.
There is possibility to change the HDD -> to SSD drive speed will be then SATA3 560/500Mb/s price 417€ inc VAT 24% part and labour 1TB SSD. Optional 2TB SSD will cost 708€.
Unfortunatly we don’t have PCIE SSD in stock and we order them for the customer only so the order time 1-2 weeks.
SATA3 SSD we have on stock streight away. Service period around 1-3 working days."
2nd message
"Our service policy allows to install only the part that has been purchased from our store. As a company we need to give a proper warranty for the part and service. Unfortunatly we do not have any other 3rd party option for PCIE express connection to your iMac. We could
order the original SSD straight from Apple the price will be for 1TB Apple original SSD 1759€ inc VAT 24% part and labour."
3rd message
"Hello,
I think 3rd party SSD PCIE drive has the same speed unfortunatly not all PCIE SSD drive are compatible with Mac - computer. The link you provide from Amazon was an Apple original SSD drive and only that model has the specifit faster speed. Unfortunatly that’s all what we have -
can order from our importer."
1STORE - Apple Premium Service Provider
1st message
"Hi,
We can upgrade your current iMac with following options:
1TB SSD 259 € (non-nvme)
3,5"->2,5" Adapter 29 €
Work 145 €
Optional data transfer 69 €
= Total 502 €
2TB SSD 550 € (non-nvme)
3,5"->2,5" Adapter 29 €
Work 145 €
Optional data transfer 69 €
= Total 793 €
We have 1TB SSD's in stock but there is approximately 2-4 weeks waiting time for 2 TB SSD's.
The service time is 1-2 weeks but for certain components the might be longer waiting time.
Technician needs to open the iMac to make sure if there is a possibility to install a Nvme SSD (it's very specific between iMac models). It takes more work and is a bit pricier but you will be contacted by the technician about the costs."
2nd message
"Hi,
I tried to enquire the prices for nvme drives but only information the technician was able to give is that the work price will go up from 145 € to 199 €. They really
need to see and open the computer before they can give any price information about the nvme drives."
MCARE - Apple Premium Service Provider for the years 2011-2014, 2016, 2019
1st message
"Hi,
Thanks for your message! Yeah those HDD are getting slower when gaining age. Of course your Mac is not old yet but still there is a huge difference in speed comparing to SSD.
I checked some price estimations for your iMac model if want to upgrade:
1TB SSD, price is 209€ (VAT inc.) + work 239€
2TB SSD, price is 419€ (VAT inc.) + work 239€
Those are only estimations and the real price can be given after diagnostics at our repair service. Still the price will be under your budget.
![Smile :) :)](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
Repair time estimation is about 4 working days."
2nd message
"Hi,
Now afterwards the only upgradable option is SATA-port SSD unfortunately. For the spare parts order we need your iMac to us for the diagnostics that there is no other issues in your Mac that could decline the upgrade repair."
To sum-up, all of the above offered to
replace the original HDD with a 2.5" SSD. Regarding the blade drive:
-Tector would order and install a
1TB Apple Polaris NVMe, as well as
any 3rd party PCI-e drive providing they had it for sale, but now they only have Transcend JetDrive 820.
-1store
wants to open the Mac in order to check for NVMe possibility, before they can make a price offer.
-mCare is afraid of touching the blade drive, but if I would ask the
drive of a MacBook upgraded, they would definitely give me some PCI-e options.
I have sent them some follow-up questions and I can still send some more, so you guys can help me out of what you are interested in. All in all, we can safely conclude that
Apple-authorised drive upgrade is possible, even for a unsupported machine like 2015 5k iMac, and therefore
bug reports can contain sleep problems with the Polaris NVMe, as well as any 3rd party AHCI custom drives like Transcend JetDrive 920, and others that make issues (you can probably add more models here like OWC and so).
By the way, can you guys recommend me a solution (software or Terminal code) to maintain my MBP 15" Mid-2010's
battery at 60-80% when plugged in as I am rarely unplugging it and my battery's capacity deteriorates quite quickly due to being "stored" at 100%. The battery 1-year-old and I am at hibernatemode 25, standby 0, because the Samsung Evo SSD can
drain the whole battery overnight. It is interesting how the original 2.5" HDD consumes far less power than the 2.5" SSD, I guess that the bootrom
does not support the power states of the SSD and thus it is always awake unless the Mac is in hibernation.