Got my new case today! Makes me excited to go bigger again!
Yes. Leased phones are required to get the protection plan. Thus, Apple Care is included.https://www.t-mobile.com/devices/phone-protection-plans
[doublepost=1568507517][/doublepost]
https://www.t-mobile.com/devices/phone-protection-plans
It’s your Apple Christmas. Good for you.Got my new case today! Makes me excited to go bigger again!
Ordered a new black iPhone 11 straight up from Apple this morning. That one should arrive 9/20. No issues.
Then, tried to do the online Tmobile $350 off trade-in offer but for some reason it kept rejecting my wife's iPhone 7 plus 128GB trade in. Went to the local store and the guy said we were only one of 5 upgrades the store sold since the announcement, and one was his. He processed the order for the green iPhone 11 128GB just fine. Had to pay $20 fee and $66 taxes on the phone. The estimated ship date is 9/25/2019-10/1/2019. Rep said he thought we'd get it on release day. I wasn't believing that, but I returned home to see it says it has shipped... go figure.
Anyhow, here's the question. I asked about buying AppleCare for the phone. He said that it came with Applecare and I don't need to buy it. That sounds like BS to me, so thought I'd ask here what the deal is. I'm guessing I need to buy Applecare from Apple when the phone arrives, but not sure why the guy would say it comes with it. I don't subscribe to any loss/damage insurance through Tmobile currently, but it made me think maybe it's required with this program or something? I don't see anything I signed indicating I am paying for it.
The poster isn’t leasing.Yes. Leased phones are required to get the protection plan. Thus, Apple Care is included.
It’s your Apple Christmas. Good for you.
I was that way with my Max last year. I get that way most of the time with my Apple purchases.Haha thanks! Excited to get the phone now! It’s gonna be a long 5 days lol
I was that way with my Max last year. I get that way most of the time with my Apple purchases.
Tey not to let the forum make you crazy lol
If you have Twitter I would contact tforce directly and chew em out get a discount
Some misinformation here.
#1. JOD leased phones DO NOT "come with" insurance. You need to insure with T-Mobile or Apple.
#2. T-Mobile DOES use Assurant for their insurance... but... T-Mobile's "Protection 360" comes with Applecare Services. So as long as you keep coverage through T-Mobile, you can take your phone to the Genius Bar for repairs (including $29 screen replacements). Assurant only comes into play if you need a replacement due to loss or theft.
#3. Choosing #2. Prevents you from subscribing to AppleCare + directly from Apple. I personally prefer to get Applecare + from Apple (monthly subscription). That way you can choose to include loss/theft coverage or not. I NEVER lose my phone. So on my XR, I only pay $7.99 for coverage. (Costs $9.99 for XS/XS Max). Or you can include the loss theft for $15. If you decide to switch carriers, you can keep the coverage because you are paying Apple directly. You'd lose AppleCare Services if you buy T-Mobile's insurance and later leave T-Mobile.
EDIT:
#4. I just read up on Apple's loss and theft coverage... it is also provided by Assurant.
It’s your Apple Christmas. Good for you.
Dead on!
[doublepost=1568512941][/doublepost]
I got the same case!
Awesome!! Twinsies!
I found TForce via Twitter and remembered I’d previously escalated to them 3 years ago when the phone rep didn’t actually place the iPhone 7 order despite signing the EIP, meaning I got bumped to an ETA of end of October. I remember they weren’t able to do much at that point. I don’t know if there is much value in escalating given the previous issue. Still frustrated that I had another issue with Jump and a potentially delayed arrival.Yep. Or get in touch with the Office of the President.
From what I remember, T-Mobile phones were shipped from within the US, so we didn’t have the detailed tracking like Apple. Apple have their orders shipped from China, so they can track the plane their phones were on.
Who does T-mobile ship with?