When I was on one of their UDP's I checked my data use for a 25-month period. 2 times my wife and I used over 2GB of data so I went ahead and got on a 2GB plan to save money. They then gave me another 1 GB under some promo (it was just there one day, didn't even call or anything). Now, they've given us yet another 1 GB "bonus data" for a total of 4GB. We use more than 2 now, but not a ton (I work from home and we're both on wifi most of the time).
In defense of Verizon, they *did* just GIVE us 2 GB of data for free recently without me having to do anything... and for as big as they are, I've gotten pretty decent customer service from them. Sometimes on the phone it's not great and chat is never really good... but in-store and eeevery now and then on the phone I'll get stellar service.
Plus, what did you honestly think? They were going to just keep giving unlimited data forever? Once they changed the plans and let people "grandfather" in, I knew those days were numbered. Quite honestly, they can do pretty much whatever they want.... as soon as that unlimited data plan contract was up, they could have made people switch off of a UDP if they wanted....
In defense of Verizon, they *did* just GIVE us 2 GB of data for free recently without me having to do anything... and for as big as they are, I've gotten pretty decent customer service from them. Sometimes on the phone it's not great and chat is never really good... but in-store and eeevery now and then on the phone I'll get stellar service.
Plus, what did you honestly think? They were going to just keep giving unlimited data forever? Once they changed the plans and let people "grandfather" in, I knew those days were numbered. Quite honestly, they can do pretty much whatever they want.... as soon as that unlimited data plan contract was up, they could have made people switch off of a UDP if they wanted....