What's next for Samsung?

[The-Real-Deal82]

It's not bigger, it's just a different world and it's had more coverage then you would have 5 years ago. I think joe public buying goods that have been recalled shows it would be non Samsung fans that would buy it too.

Personally I think if it's proven the battery's are at fault then it's an indication they are at their limits. It's been warned about for long enough. I'm still waiting for this apparent battery revolution I keep hearing about... along with my Note 5... perhaps customs think it's a Note 7 and have held it lol!!

The Nokia issue was solved by sending out a new £20 battery to each of its customers affected. It cost them dearly but nobody lost their phones, especially not £600 worth of phone. It is a different world now and phones have a more demanding market with high expectations. This is why this latest incident is a lot bigger than any previous. There is no other way of painting it.

 

[admob71]

Be prepared to be told how wrong you are.....lol

By folk who have you got a clue you mean? The note was a yearly release. Last yr it came out in August, this yrs was early September so more than a yr on.. how is that rushing it out..

 

[apolloa]

Report says Samsung to Kill Off Note Brand

A report from..... Russia..... you REALLY going to trust that!!!!! Sorry don't believe that for one second.

 

[MRU]

A report from..... Russia..... you REALLY going to trust that!!!!! Sorry don't believe that for one second.

Why is that hypothesis so hard to believe ? There is logic behind it.

BGR on a report from Korean Institue have recommended the Note brand be dropped or moved to a new product line too.

http://bgr.com/2016/10/12/galaxy-note-8-rumors/

“Samsung is recommended to drop the Note brand as consumers may still find it dangerous even when the new Note 8 comes out,” Korea-Insight Institute vice president Kim Duk-jin told The Korea Herald."

....

Your stance on the Note 7 fiasco has been strange and akin to a someone turning around from looking at an incoming Tsunami and staring at a brick wall with two fingers in the ears trying dampen the sound of anything negative whilst behind them is a tidal wave causing a wake of damage. From the initial recall, the second wave of incidents, denial about its production cancellation, and now the probability the Note brand could be axed, a continuing refusal to believe or even consider valid any report or article or hypothesis is strange.

Yes there is a possibility Samsung could keep the Note brand, but with good reason many of us and the growing consensus media wise from all well known tech sites is that the reputational damage to the Note brand itself, and the fact now 2 generations have failed to materialise in Europe at all, that the Note brand would be better served being put out to pasture. That doesn't mean it won't spiritually live on or that it won't carry on in all but name. Everyone so far thinks it will simply be rebranded and then can be sold without having to carry the negative baggage of its predecessor.

We will see what Samsung will do, but honestly I do not understand the adamant rigid stance to even accept the probability or possibility that this could happen ...

 

[kasakka]

Honestly it doesn't take any sort of analysis or market understanding to figure out that killing the Note brand name is a good idea. Too much negativity around it now. Which is a real shame because it described the device well.

I still think they are going to go with something very uninspired ala Apple like Galaxy Pro for the next device.

 

[Truefan31]

Man there's some serious Samsung fans in here. Refuse to believe anything.

Yeah just a suggestion at least don't call it the note.

 

[Klyster]

By folk who have you got a clue you mean? The note was a yearly release. Last yr it came out in August, this yrs was early September so more than a yr on.. how is that rushing it out..

Exactly! But you'll still be wrong.....

 

[admob71]

Exactly! But you'll still be wrong.....

You are so right brother....

 

[The-Real-Deal82]

Why is that hypothesis so hard to believe ? There is logic behind it.

BGR on a report from Korean Institue have recommended the Note brand be dropped or moved to a new product line too.

http://bgr.com/2016/10/12/galaxy-note-8-rumors/

“Samsung is recommended to drop the Note brand as consumers may still find it dangerous even when the new Note 8 comes out,” Korea-Insight Institute vice president Kim Duk-jin told The Korea Herald."

....

Your stance on the Note 7 fiasco has been strange and akin to a someone turning around from looking at an incoming Tsunami and staring at a brick wall with two fingers in the ears trying dampen the sound of anything negative whilst behind them is a tidal wave causing a wake of damage. From the initial recall, the second wave of incidents, denial about its production cancellation, and now the probability the Note brand could be axed, a continuing refusal to believe or even consider valid any report or article or hypothesis is strange.

Yes there is a possibility Samsung could keep the Note brand, but with good reason many of us and the growing consensus media wise from all well known tech sites is that the reputational damage to the Note brand itself, and the fact now 2 generations have failed to materialise in Europe at all, that the Note brand would be better served being put out to pasture. That doesn't mean it won't spiritually live on or that it won't carry on in all but name. Everyone so far thinks it will simply be rebranded and then can be sold without having to carry the negative baggage of its predecessor.

We will see what Samsung will do, but honestly I do not understand the adamant rigid stance to even accept the probability or possibility that this could happen ...

Exactly. What better way to move on from a tainted product line? Re-name it and time is a healer.

 

[bmac4]

In the USA social media and the press thrive off of sensationalism. They act without facts, without common sense, just knee jerk spewing of wild stories to attract attention. Then the haters pile on spreading more false stories, promoting their agendas and seeking more attention.

Samsung made some mistakes. But they were outnumbered by unsubstantiated "claims" and not given ample time for discovery and to develop the best course to a complete resolution. Then under pressure they stumbled uncertain exactly how to proceed.

All in all they'll recover faster than most people expect.

Are you serious? Outnumbered by unsubstantiated claims? I have seen some hardcore Apple fans that aren't this naive. The phones were exploding, and they decided to do a recall. Who rushed them to get the phones back out to the market? They still are saying they don't know the issues, and they are the ones that blamed it on the batteries. I am not sure who you think rushed them.

 

[Hanzu Lao]

Why is that hypothesis so hard to believe ? There is logic behind it.

BGR on a report from Korean Institue have recommended the Note brand be dropped or moved to a new product line too.

http://bgr.com/2016/10/12/galaxy-note-8-rumors/

“Samsung is recommended to drop the Note brand as consumers may still find it dangerous even when the new Note 8 comes out,” Korea-Insight Institute vice president Kim Duk-jin told The Korea Herald."

....

Your stance on the Note 7 fiasco has been strange and akin to a someone turning around from looking at an incoming Tsunami and staring at a brick wall with two fingers in the ears trying dampen the sound of anything negative whilst behind them is a tidal wave causing a wake of damage. From the initial recall, the second wave of incidents, denial about its production cancellation, and now the probability the Note brand could be axed, a continuing refusal to believe or even consider valid any report or article or hypothesis is strange.

Yes there is a possibility Samsung could keep the Note brand, but with good reason many of us and the growing consensus media wise from all well known tech sites is that the reputational damage to the Note brand itself, and the fact now 2 generations have failed to materialise in Europe at all, that the Note brand would be better served being put out to pasture. That doesn't mean it won't spiritually live on or that it won't carry on in all but name. Everyone so far thinks it will simply be rebranded and then can be sold without having to carry the negative baggage of its predecessor.

We will see what Samsung will do, but honestly I do not understand the adamant rigid stance to even accept the probability or possibility that this could happen ...

That might fool some people, but i know that brand is just brand and is designed by the same company, so no matter what the name is the danger is still there, because they ****ed up once already.
[doublepost=1476354400][/doublepost]

Are you serious? Outnumbered by unsubstantiated claims? I have seen some hardcore Apple fans that aren't this naive. The phones were exploding, and they decided to do a recall. Who rushed them to get the phones back out to the market? They still are saying they don't know the issues, and they are the ones that blamed it on the batteries. I am not sure who you think rushed them.

The love of green rushed them.

 

[5105973]

I'm wondering if they shouldn't just take the Samsung name off altogether due to the coinciding association with "exploding" washing machine and just use the Galaxy name. Like in America the Honor 8 is presented primarily through the Honor name, not Huawei. https://store.hihonor.com/us/honor-8

It's the Honor name that's branded onto the phone.

Anyway it's just something I wondered about. I'm not sure how badly damaged the Samsung name is at this point.

 

[The-Real-Deal82]

In the USA social media and the press thrive off of sensationalism. They act without facts, without common sense, just knee jerk spewing of wild stories to attract attention. Then the haters pile on spreading more false stories, promoting their agendas and seeking more attention.

Samsung made some mistakes. But they were outnumbered by unsubstantiated "claims" and not given ample time for discovery and to develop the best course to a complete resolution. Then under pressure they stumbled uncertain exactly how to proceed.

All in all they'll recover faster than most people expect.

It's all opinion at the end of the day, just like your constant negativity of the iPhone on this forum. If we delve too deep it becomes ironic.

 

[bmac4]

That might fool some people, but i know that brand is just brand and is designed by the same company, so no matter what the name is the danger is still there, because they ****ed up once already.
[doublepost=1476354400][/doublepost]
The love of green rushed them.

Yep 100% agree. That had nothing to do with the media rushing them. They wanted to green, and they thought they could fix it without actually fixing the issue.

 

[torana355]

I wouldn't be surprised in the slightest to see the Note 8 out next year and it'll sell in the millions and all you lot will buy one. The only people going on about the Note 7 jokes will be Apple fans.

This is very much true, I have an S7 and i would have zero reservations on buying the next phone Samsung release. I rather a phone that pushes some boundaries and may explode then the boring iPhone.

 

[apolloa]

People have acted like it's the first ever consumer product ever recalled in history! Countless examples and cases over the years simply show everything people are saying are wrong, because joe public and previous cases prove time and time again the opinions being posted are wrong. Joe public will be the same with a phone. The hysteria being portrayed has been atrocious, yes it's really really bad if your phone had a problem, yet the number of replaced devices that had issues seem to be in single digits! If they hadn't of recalled them in the first instance that number wouldn't even be a footnote on mainstream media. In my opinion.

 

[Fernandez21]

This is very much true, I have an S7 and i would have zero reservations on buying the next phone Samsung release. I rather a phone that pushes some boundaries and may explode then the boring iPhone.

Well, I'll be steering clear of the S8. Will get the Note 8 or whatever they call it if the S8 is trouble free, but i still probably won't preorder like I have in the past, will try to wait a month or 2 and see if any issues have popped up.

 

[Radon87000]

Samsung will recover from this although their finances have taken a hit.The S8 will need to blow everything away for consumers to even consider it.

Samsung is at its best when their backs are against the wall.I am expecting a groundbreaking design next year. 4K OLED is just the tip of the iceberg

 

[The-Real-Deal82]

People have acted like it's the first ever consumer product ever recalled in history! Countless examples and cases over the years simply show everything people are saying are wrong, because joe public and previous cases prove time and time again the opinions being posted are wrong. Joe public will be the same with a phone. The hysteria being portrayed has been atrocious, yes it's really really bad if your phone had a problem, yet the number of replaced devices that had issues seem to be in single digits! If they hadn't of recalled them in the first instance that number wouldn't even be a footnote on mainstream media. In my opinion.

Last year the Note wasn't even launched in Europe and Samsung played around with marketing a bigger phone under a different name, Galaxy S6 Edge Plus. I don't think the word 'Note' is that sacred to them to be honest. It's now synonymous with bad publicity and an easy fix is to rebrand the Note line. Why take the risk of hampering sales when they don't need to?

Regardless of examples thrown into the mix I don't think Apple have ever dealt with a flagship device catching fire on this scale. They've had dodgy charger stories etc, but nothing this significant. The 'iPhone' brand has not been affected but then again nobody here is suggesting Samsung stop using 'Galaxy' as their branding either, just the model line. I guess we can look back at this conversation in future and see who is right.

 

[Klyster]

I don't care what the next Note is called, as long as they release one, that doesn't catch fire....
Why do people keep bringing up Apple in these discussions? They have no issues like Samsung has had and the iPhone doesn't even attempt to compete with the Note.

I love a wee dig at Apple every so often but Apple haven't got a worry in the world, the iPhone is a solid but imo, underwhelming phone that sells like bottled water.

Nothing at all to do with the Note saga...

 

[a sleepy bear]

I feel like this is an opportunity they make take to re-brand the entire line to simply Galaxy...

• Galaxy 8
• Galaxy 8 Edge
• Galaxy 8 Edge Plus
• Galaxy 8 Active
• Galaxy 8S
• etc.

The S is redundant and carries such little weight at this point. The brand is already widely recognized as "Galaxy." A re-brand across the entire line would also allow them to market it as a "complete overhaul of the line."

Anyway, they'll be fine. In the short term, they will be hurting from the lost revenue and loss in general. But I expect them to be able to divert full attention at the 8 now.

 

[apolloa]

Last year the Note wasn't even launched in Europe and Samsung played around with marketing a bigger phone under a different name, Galaxy S6 Edge Plus. I don't think the word 'Note' is that sacred to them to be honest. It's now synonymous with bad publicity and an easy fix is to rebrand the Note line. Why take the risk of hampering sales when they don't need to?

Regardless of examples thrown into the mix I don't think Apple have ever dealt with a flagship device catching fire on this scale. They've had dodgy charger stories etc, but nothing this significant. The 'iPhone' brand has not been affected but then again nobody here is suggesting Samsung stop using 'Galaxy' as their branding either, just the model line. I guess we can look back at this conversation in future and see who is right.

Well we shall see, I still think they dint need to ditch the name. Probably won't remember discussing it's name in a years time anyway haha.

 

[Klyster]

I feel like this is an opportunity they make take to re-brand the entire line to simply Galaxy...

• Galaxy 8
• Galaxy 8 Edge
• Galaxy 8 Edge Plus
• Galaxy 8 Active
• Galaxy 8S
• etc.

The S is redundant and carries such little weight at this point. The brand is already widely recognized as "Galaxy." A re-brand across the entire line would also allow them to market it as a "complete overhaul of the line."

Anyway, they'll be fine. In the short term, they will be hurting from the lost revenue and loss in general. But I expect them to be able to divert full attention at the 8 now.

But the S denotes the flagship where the Galaxy name covers the whole range.
They've used S since the first Galaxy S.
Personally, I think it'd be a bad move to drop the S considering the billions they've spent marketing it.

 

[Fernandez21]

I feel like this is an opportunity they make take to re-brand the entire line to simply Galaxy...

• Galaxy 8
• Galaxy 8 Edge
• Galaxy 8 Edge Plus
• Galaxy 8 Active
• Galaxy 8S
• etc.

The S is redundant and carries such little weight at this point. The brand is already widely recognized as "Galaxy." A re-brand across the entire line would also allow them to market it as a "complete overhaul of the line."

Anyway, they'll be fine. In the short term, they will be hurting from the lost revenue and loss in general. But I expect them to be able to divert full attention at the 8 now.

I think they will merge the S8 edge with the Note and call it the S8 Pro. They won't need an edge model because I think they will give the regular S8 a curved screen. So it will just be the S8 with a 5.2 curved display and the S8 Pro with a 5.7 curved display and stylus.

 

[Radon87000]

Yep 100% agree. That had nothing to do with the media rushing them. They wanted to green, and they thought they could fix it without actually fixing the issue.

They themselves dont know what the issue is.... The battery was just a wild guess which didnt work