I just went to the AT&T chat, just for the fun of it, and asked when pre-orders start. After a five minute pause - where he was most likely furiously typing away on Microsoft Teams trying to find someone who knew the answer - he responded that it’s “tomorrow” Thursday. And this was on the Sales department chat! This is what I mean about phone and chat staff…they don’t really have any personal knowledge of the company's plans; they just answer the phone and have some kind of guide with answers to common questions and training of how to use the website. So even his answer that it’s “tomorrow”…I take that with a grain of salt. It’s not their fault, necessarily, it’s just the way large companies work. Disappointing, but expected.