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When will be safer to buy the imac 27"

S

samuelluchini

macrumors newbie
Original poster
Feb 15, 2010
6
0
Anyone knows?

After the test drive, it's being hard to fit the things on my macbook pro hah, but I can't survived with the yellow screen.

Thanks
 
Today is a safe day, as was yesterday and the day before that, and so on and so forth.

In fact I just ordered a 27 inch today.

Many of these computers are being shipped every day. Many people have no reason to come onto a website to complain about problems, because they got perfect units. But there will be some units that are defective, and people that get those units will rush to whatever site they like to go on and complain. You see way more complaints about iMacs for this reason.

It's a very small percentage of iMacs that are faulty, don't worry about it. If you order one and its bad, return it. Apple will send you another Imac.
 
samuelluchini said:
Anyone knows?

After the test drive, it's being hard to fit the things on my macbook pro hah, but I can't survived with the yellow screen.

Thanks
Click to expand...

Well it seems that people are getting week 7 machines that are effected so i wouldn't hold my breath. Who knows if they have any intention of fixing it.

I decided to make the switch to Mac becasue everyone said how much better it was and everything was top of the line. I am starting to change my mind. If I get a yellow screen then I am sending it back and getting a PC. I considered getting a MBP but I'd be getting a lot less than the iMac and it would cost about $1000 more. The max space they offer in a MBP is 500GB. I ordered a 2TB drive for my iMac. RAW files take up a whole heck of a lot of space.

Not really excited to get my Mac now, just nervous. And that makes me sad. :(
 
When you stop seeing pages and pages of complaints about the iMac.

I know people come to these boards to complain mostly but this new iMac has had a TON of complaints compared to other product releases.

The screen issue still isn't solved.
 
First post. Hello.

I'm looking to drop $3k for new hardware this week and the i5 WAS my plan. It still is, I think, but I'll admit that I am concerned because of the complaints. It won't turn me away from Apple because the worst of Apple is still miles ahead of the best of Microsoft.

But $3k is a lot of money for my budget.

My notion is to take the i5 out and set it up at the store before I take it home. If I see screen problems, I will handle it then and there.

I don't mean to be an apologist, but reality says that the more complicated you make a product, the more things will go wrong. And when you make your product in China, MANY MANY MANY things WILL go wrong. Apple is not beyond flaw. This is no excuse! I'm just saying that some people, in their religious fervor, are shocked when their idol is revealed as just another flawed mortal. Apple, like Toyota, needs to take a more aggressive stance towards addressing and repairing this flaw.

Where all of this leaves me is thinking about a Mac Pro instead of the i5 and then sourcing a third-party high-end display.

I do know I will have some tough questions for the sales staff at the Apple store today.
 
roguepink said:
First post. ....And when you make your product in China, MANY MANY MANY things WILL go wrong.
Click to expand...

Really find this view point hard to understand. All the iMacs components will more than likely have been manufactured in the far East and China has hugely invested (more so than any other country) in state of the art electronics manufacturing and assembly lines. Why does the fact that the iMac is manufactured in China have any bearing on the iMacs technical issues?
 
nsknike said:
It's a very small percentage of iMacs that are faulty, don't worry about it. If you order one and its bad, return it. Apple will send you another Imac.
Click to expand...

I'm very happy for you but let me tell you my experience that should give a new dimension to what is quoted above. After 7 returns all to a retail Apple Store, I called it quits with the i5 for now. What were the problems?, you might ask, here goes:

-Dead Pixels on LCD (on 1 unit)
-Dead Pixels on iSight (on 3 units)
-Yellowing (on 7 units-different degrees of strength)
-Dust under glass (on 5 units)
-Tiny white speck of plastic or something embedded on the LCD itself, only visible on a white background (on 5 units!!!)

You can see why I quit. And note that my last 2 units were a week 5 manufactured in the USA.
 
roguepink said:
It won't turn me away from Apple because the worst of Apple is still miles ahead of the best of Microsoft.
Click to expand...

id have to disagree.

If you have followed the series of events that the new iMac has been through... It is pretty apparent that apple has been having some rough patches with hardware issues recently, actually not just with the iMac. A good company would own up to the issue outright, not do some backdoor under the table *fixes* to avoid bad press. I might change my mind if Apple decides to make an official apology for all the issues with the iMac but it seems like they would rather buy out customers then admit any faults.
 
unamused said:
id have to disagree.

If you have followed the series of events that the new iMac has been through... It is pretty apparent that apple has been having some rough patches with hardware issues recently, actually not just with the iMac. A good company would own up to the issue outright, not do some backdoor under the table *fixes* to avoid bad press. I might change my mind if Apple decides to make an official apology for all the issues with the iMac but it seems like they would rather buy out customers then admit any faults.
Click to expand...

Buy a Marketing 101 book. You avoid bad press at all costs. You think Toyota would have just come right out on a bright Monday morning and admit that they had an accelerator problem? Not until the media got a hold of it did the issue surface. Why isn't LG coming out and stating that they have defective panels on the market, and for manufacturers to avoid them like the plague until they get the problem straightened out? It would be suicide. Microsoft quietly updated their OS over the years, not admitting that they had some serious security issues that could open up companies to costly hackers as it did.

Again, use your common sense. The list will be LONG and distinguished if you decide to boycott all of the companies who run into production problems but don't stand in front of the press box the next day admitting to a costly problem without being pressured to do so.
 
Bitwise said:
That must explain why I went through 7 of these things (each with the same issue(s)) between week 42 and week 05.
Click to expand...

Exactly. I went through 5 and returned the last one for good. I'll hold off until the issues on the boards die down. You didn't see these issues with previous models, period. Not near the level of what's going on now, Gizmodo has an ongoing story about it, multiple updates here, etc.

I don't doubt there are near perfect machines out there. But I think they are in the minority. I think 80% of people got an iMac and don't notice anything beyond that. They don't care if their screen is yellow, and unless their machine dies - they probably aren't going to complain unless there are serious hangups. The other 20% are divided between people who are more into tech, keep up with Apple, etc. and post their experiences, good or bad.
 
spcdust said:
Really find this view point hard to understand. All the iMacs components will more than likely have been manufactured in the far East and China has hugely invested (more so than any other country) in state of the art electronics manufacturing and assembly lines. Why does the fact that the iMac is manufactured in China have any bearing on the iMacs technical issues?
Click to expand...

Because the graft is so pervasive, the oversight nonexistent, corruption abounds, and FROM MY OWN DIRECT MANUFACTURING EXPERIENCE, China will substitute substandard parts and rewrite technical specifications as a matter of a normal day's business.

If the screens come from LG, a brand I'm rather fond of actually, then Apple needs to take LG to task and LG needs to address this within their manufacturing process.

Its a hard choice: get the eagerly anticipated and heavily advertised product out on schedule or hold back shipping for a known minor flaw (perspective, people, this is still minor) and honk off all the distributors and blow contracts. In this case, its a no-win for Apple so their best course is to minimize the exposure and clean up as best they can.
 
donster28 said:
I'm very happy for you but let me tell you my experience that should give a new dimension to what is quoted above. After 7 returns all to a retail Apple Store, I called it quits with the i5 for now. What were the problems?, you might ask, here goes:

-Dead Pixels on LCD (on 1 unit)
-Dead Pixels on iSight (on 3 units)
-Yellowing (on 7 units-different degrees of strength)
-Dust under glass (on 5 units)
-Tiny white speck of plastic or something embedded on the LCD itself, only visible on a white background (on 5 units!!!)

You can see why I quit. And note that my last 2 units were a week 5 manufactured in the USA.
Click to expand...

Lol. I'd call it quits too. With the scrutiny you are putting machines through I don't think you are ever going to find one that suits you. My story- returned one i5 that had the flickering screen and have had a perfectly functioning i7 for 2 months now. Highly recommended machine!
 
kb27973 said:
With the scrutiny you are putting machines through I don't think you are ever going to find one that suits you.
Click to expand...
When you have to pay thousands of dollars for a computer, it is perfectly reasonable to expect it to be perfect.
 
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I'm just waiting for the next refresh, which I hope will be before or by WWDC. Only 4 more months to go :D
 
Yesterday I went to JR.com here in NYC, and for my surprise they don't have i7 anymore, and the vendor told me that the cause is the screen problems, and they just have 5 i5 machines with no prevision when new ones will arrive.

after that I decided to look at BH Photo and they don't have both as well. customized ones with more RAM and late 2009 with parallels and bento9.

This made me think, as at BH the target is more visual professionals, I belive that they had a lot of returns and are waiting fixed ones to restart selling the machines.

Could be a rumor, but it's happening.
 
Keep waiting.

I'm not a complainer and have never posted about my own iMac experience, but just 2 weeks ago I went through what's being described and sent it back for a full refund to simply wait.

I won't be surprised if they do some sort of internal change on the iMac, as this issue is by far the biggest single hardware release issue they've had in a very very long time.

It's one you want to watch from the sidelines. Trust what you're hearing hear.
 
I just wonder how many people would even notice anything slightly out of the norm with their Macs if Macrumors, bloggers or any other Mac forum didn't exist? Seems to me it takes other people to make most people here realize they even have a problem. :rolleyes:
 
HLdan said:
I just wonder how many people would even notice anything slightly out of the norm with their Macs if Macrumors, bloggers or any other Mac forum didn't exist? Seems to me it takes other people to make most people here realize they even have a problem. :rolleyes:
Click to expand...

Honestly, that's what I was thinking until I experienced it myself.

I really believe there's a genuine big problem here. Sure it's been inflated a little bit, but it's still a major problem with this iMac for some reason.

That said, I'm sure there are those who have units with issues and are blissfully unaware. After all, a ton of iMac users have them as "kitchen computers" or "in the music studio" or in a lot usage areas where color accuracy may not be noticed, you know?
 
The bottom line for me is that there is no acceptable failure rate. Scrutiny or not, there should not be flaws in a $3000 purchase. Period. If there are flaws then they need to acknowledge them and not sell any more until the issues are resolved. I'm not sure what people don't understand. You get what you pay for right? Well I am paying for the best, the ultimate machine, "that just works right out of the box" according to Apple.

Watch these (http://www.apple.com/getamac/ads/) and look at this (http://store.apple.com/us/configure/MB953LL/A?mco=MTM3NDc2NjA) to see what a 27" i7 with a 2TB harddrive and 8 GB of RAM (plus AppleCare and Microsoft Office) cost me and please tell me that my expectations are too high
 
I asked for refund after 4th one because they will not exchange anymore. Waiting few week to order again
 
HLdan said:
I just wonder how many people would even notice anything slightly out of the norm with their Macs if Macrumors, bloggers or any other Mac forum didn't exist? Seems to me it takes other people to make most people here realize they even have a problem. :rolleyes:
Click to expand...

How did you get the blue and red color.
 
finnrose said:
The bottom line for me is that there is no acceptable failure rate. Scrutiny or not, there should not be flaws in a $3000 purchase. Period. If there are flaws then they need to acknowledge them and not sell any more until the issues are resolved. I'm not sure what people don't understand. You get what you pay for right? Well I am paying for the best, the ultimate machine, "that just works right out of the box" according to Apple.

Watch these (http://www.apple.com/getamac/ads/) and look at this (http://store.apple.com/us/configure/MB953LL/A?mco=MTM3NDc2NjA) to see what a 27" i7 with a 2TB harddrive and 8 GB of RAM (plus AppleCare and Microsoft Office) cost me and please tell me that my expectations are too high
Click to expand...

I'm all for made in USA.
 
finnrose said:
The bottom line for me is that there is no acceptable failure rate. Scrutiny or not, there should not be flaws in a $3000 purchase. Period. If there are flaws then they need to acknowledge them and not sell any more until the issues are resolved. I'm not sure what people don't understand. You get what you pay for right? Well I am paying for the best, the ultimate machine, "that just works right out of the box" according to Apple.
Click to expand...

Although I agree with you to certain degree, why does the price keep getting hiked every time someone here wants to make a point? The iMac is NOT $3000. Come on dude. The top model is $2199 U.S. The lowest $1699. You guys keep referring to the most expensive one as if it's the only one and it's NOT $3000. You cannot count BTO's, that is by choice. :p

And another thing, be honest with yourself, there's not a thing you've bought that was flawless. If you thought it was, believe that it wasn't. Maybe there wasn't a forum for you to help discover it.
 
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