I like it now that the escape key is physical again. The escape key being non-physical seemed to be somewhat of huge oversight. The hate seems to stem from those too impatient to customize it. But, to be fair, a lot of that stemmed from Apple very poorly communicating how to properly do so. Similarly, not putting it on anything that wasn't a MacBook Pro's integrated keyboard was a surefire way to ensure that it wouldn't be mass-adopted. They had an opportunity to ship it on the keyboard for the 2018-2020 Airs as well as recent iterations of the keyboards and didn't. They were almost asking for it to fail. But, that said, I do like using it whenever I'm at a MacBook Pro that has it.