The best theory I can imagine is something akin to moving from the West Coast to the East Coast. People will complain when their environment changes. It's just a matter of the size of the group complaining and who will listen.
For example, for the last decade, most people were on Windows for one reason or another. Anyone that didn't like the price, closed system nature, obscurity, etc. of Macintosh would have gone to Windows. A few brave folks might have tried Linux, but that was for the extremely self sufficient.
For whatever reason, we now see Macintosh marketshare up about 5% from 10 years ago. With that 5%, 10s of millions of users have switched. These users were likely comfortable with the Windows environment at one time, but for some reason, they switched. Since the cost of change to Macintosh was large (new machine, new OS, new software, education time), it would be reasonable to conclude it was something negative toward Windows. Since Apple has always cost more, the reasons must be environmental. Basically, Windows sucked bad enough to change to the more expensive Macintosh environment.
In my experience, most people will complain when changing environments. These changes are not always chosen by the user, but can also be decided by a corporate IT group. I remember when I was forced to go from a true Unix development environment to a Windows development. It took time to get used to the new diggs and I complained a lot. I couldn't complain to the Windows folks, since they were used to the nuances so I had to complain to the Unix folks that had to switch too, just like me. This is just like Windows users that switched, now complaining in the Apple forums. If they complained in the Windows forums, they'd get an "I told you so", and nobody likes that.
And the Windows forums don't want to listens to these Windows to Macintosh transition pains, so they go to MacRumors among others. There'll be no sympathy for people who deserted the Windows platform. We, as accustomed Macintosh users, just need to let them get it out until they get as comfortable with the new environment. Maybe we need to remind them they decided to switch, or remind them what they left.
Last thought about those new Macintosh users. Remember that 5% is like 10s of millions, so you are bound to get a LOT of whining.
Thoughts?
FakeWoz
For example, for the last decade, most people were on Windows for one reason or another. Anyone that didn't like the price, closed system nature, obscurity, etc. of Macintosh would have gone to Windows. A few brave folks might have tried Linux, but that was for the extremely self sufficient.
For whatever reason, we now see Macintosh marketshare up about 5% from 10 years ago. With that 5%, 10s of millions of users have switched. These users were likely comfortable with the Windows environment at one time, but for some reason, they switched. Since the cost of change to Macintosh was large (new machine, new OS, new software, education time), it would be reasonable to conclude it was something negative toward Windows. Since Apple has always cost more, the reasons must be environmental. Basically, Windows sucked bad enough to change to the more expensive Macintosh environment.
In my experience, most people will complain when changing environments. These changes are not always chosen by the user, but can also be decided by a corporate IT group. I remember when I was forced to go from a true Unix development environment to a Windows development. It took time to get used to the new diggs and I complained a lot. I couldn't complain to the Windows folks, since they were used to the nuances so I had to complain to the Unix folks that had to switch too, just like me. This is just like Windows users that switched, now complaining in the Apple forums. If they complained in the Windows forums, they'd get an "I told you so", and nobody likes that.
And the Windows forums don't want to listens to these Windows to Macintosh transition pains, so they go to MacRumors among others. There'll be no sympathy for people who deserted the Windows platform. We, as accustomed Macintosh users, just need to let them get it out until they get as comfortable with the new environment. Maybe we need to remind them they decided to switch, or remind them what they left.
Last thought about those new Macintosh users. Remember that 5% is like 10s of millions, so you are bound to get a LOT of whining.
Thoughts?
FakeWoz
