Pretty much guarantee you that there is a lot of MS-Office used inside of Apple for the people doing things where it is appropriate.1-People say iWork suite is not suitable for office/corporate. What does Apple use then to calculate their billions?!
Just like their execs drive cars and fly on aircraft that Apple do not make, they will be using software internally that Apple do not make. They're also using network hardware that Apple do not make, network storage they do not make, cloud services they do not make (probably both Azure and AWS), etc. as well.
Just like Microsoft does as well.
As above the big thing with 365 is the integration across 365 cloud apps (which are much more than just word/excel/powerpoint). If you don't make use of those things its less of a killer-app, but if you do, there's nothing that comes close at the moment.
And I say that as someone who genuinely has an axe to grind with microsoft, and I blame them for setting back computing by 10-15 years with DOS through Windows 95.
I mean the Amiga was full plug and play windowing GUI with pre-emptive multitasking (which the Mac didn't have either at the time) in 1986. It took Microsoft another 10 years before they got anywhere close.
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