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Will Apple fix the wifi issue with the iPads?
- Thread starter bludodge
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Not sure why your router would recommend WEP over WPA. WPA2 is most secure, then WPA and then WEP. Not all wireless cards support WPA2 which is why I set my router to WPA/WPA2 so that the device uses WPA2 if it supports it otherwise it uses WPA. They are all forms of encryption however WEP can be cracked the easiest.
See this is why I don't want to go in, change router setting and then go correct all of my devices to only find out the problem is still there with my iPad only. This is frustrating and I DO very much appreciate the input and help.
Its a Westall router that came with my Verizon Fios service. I am seeing this message in my Verizon Admin page telling me this.
Even if it doesn't fix your wifi issue for your iPad I would recommend switching the encryption to WPA. If you do a quick google search you can probably find a few articles comparing the two. Sounds like Verizon really dropped the ball by recommending an older technology. Maybe their routers have issues with WPA? You'd have to google but it strikes me as very odd that they would choose to recommend a technology that's so outdated.
You should be prompted to create a passphrase as a password to use on your devices when they connect.
THANKS for continuing to reply. So far I guess WAP is working on my iphone. I will have to rest my Apple TV, Powerbook, etc. I'll try to read up on this if I can. I'll give the iPad one more shot. I really have it boxed up and was gonna go return it.
Verizon likely recommended WEP to reduce support calls. Since older devices won't work with WPA/WPA2, if they recommended it they'd get a lot more customer service calls from clients that "can't connect using the recommended settings." They don't really care if your network is secure, they don't want a ton of phone calls troubleshooting connectivity issues.
Makes sense, well got my Iphone, apple Tv online under WAP. booting up Powerbook as I type and resyncing iPad so I can try it out. If it only asks me for my password once. I will be SO happy I will probably keep it and ALSO buy a 3G version so I don't have to fight for it from my 7old....
thanks everyone.
Yeah, no problem. Glad I could help. Definitely give it a shot and let us know the results. I'm pretty sure exchanging the iPad won't fix the problem since it sounds like people have fixed it by changing their router settings. Hopefully they release a firmware update soon!
just changed my verizone settings from WEP to WPA2. we'll see how this works out. if we didn't have copy and paste, I'd be throwing this thing out the window. not literally, but you get the point.
OK. finally changed everything. IPad re-synced and loaded. Now connected with WAP/WAP. we will see if this thing asks for a password again......It is working at least. No I guess I need to go read up on the differences between WEP and WAP in the meantime while I test this new setting. I REALLY hope this corrects my wifi issues, and if WAP/WAP2 is more secure that WEP, and this does fix my issues, then I won't care about an Apple "fix".
Thanks again everyone.
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Thanks again everyone.
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I had an issue with difficulty connecting, and also occasionally dropping a few minutes after I had connected. It was clear to me it was an authentication not connection issue (just the way it was behaving).
I switched to wpa and everything has been fine so far. My conclusion is that the iPad does not play nice with certain routers via wep.
Honestly if you are having this much trouble with the wifi tell me why aren't you taking it back? Why do you keep having to ask for opinions on it? At the least try another one. I would make sure the apple store doesn't charge you the restocking fee. If everything else in your house works with it then the problem is the iPad.
Good luck fixing it. You may also want to check out this thread from the apple support forums:
http://discussions.apple.com/thread.jspa?threadID=2395463&tstart=0
Keep asking because people like musicman and jim have been helpful. I will now try to go change yet another setting to "correct" this issue, based off a link that musicman posted. I will check to see if my router is set to automatic. I have already done the WEP to WAP, and the 801.1B/G to G only, and still having issues like some others.
bluedodge,
You are not the only one having this problem. For that reason alone I would wait the 6 days you have left, because a fix may be released in that 6 days, or if not a fix then another solution may be announced.
But if you must return it, I would speak to the manager at Best Buy and tell him what you have tried and ask him to waive the restocking fee. If he doesn't want to waive the fee then swap it for another iPad (if they don't do this they suck and you must burn down the store) and see if you have problems with that one too.
Good luck.
You are not the only one having this problem. For that reason alone I would wait the 6 days you have left, because a fix may be released in that 6 days, or if not a fix then another solution may be announced.
But if you must return it, I would speak to the manager at Best Buy and tell him what you have tried and ask him to waive the restocking fee. If he doesn't want to waive the fee then swap it for another iPad (if they don't do this they suck and you must burn down the store) and see if you have problems with that one too.
Good luck.
If you search the support.apple.com forum for iPad wifi, Apple has a list of fixes for your problem.
One of the issues is that some routers will use the same SSID (network name) for different WiFi modes (like B or G)
Either use only one mode -- or give each mode a different SSID.
Either way, your iPad will stop switching between modes and re-asking for your password. (right now, it's a race condition. Your iPad has a connection to your router named say, "Fido" using 802.11B. It goes to reconnect to "Fido" and if it sees the 802.11G "Fido", it thinks you moved to a new router that just happened to use the same name...
There will probably be a patch for the iPad to fix this, but in the meantime, just use one band (G or B) and one frequency, 2.4ghz or 5ghz.
If the system is made up of components from different vendors one of them being from Apple and the Apple device does not work, the problem is always caused by a non-Apple device. It's the axiom you should know.
