Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
bluedodge,

You are not the only one having this problem. For that reason alone I would wait the 6 days you have left, because a fix may be released in that 6 days, or if not a fix then another solution may be announced.

But if you must return it, I would speak to the manager at Best Buy and tell him what you have tried and ask him to waive the restocking fee. If he doesn't want to waive the fee then swap it for another iPad (if they don't do this they suck and you must burn down the store) and see if you have problems with that one too.

Good luck.

Yeah will probably wait till the last day and do this if I must. I really don't want to return it. I hope I can explain the reasoning to someone at Best Buy and they will understand. I really am trying everything I can.
 
Ok, last thing I will try...I read somewhere to take it off the 801.1G/B settings and select only the G setting. Now we will see if this fixes it I guess. Anyone able to guess how this might help?

I seriously doubt that will fix it. You might want to try disabling encryption, as a test, but if you do so I'd turn off your PC or any other network attached device that might have sensitive information on it (just being overly cautious). I would *not* recommend leaving encryption disabled, but you seem to have the issue often enough that you'd be able to tell rather quickly if the authentication is the problem. If it does correct the issue, that should alleviate any concerns that you have faulty hardware, and would also point to Apple being able to identify the "authentication bug" with certain routers and being able to correct the problem.

As mentioned, I don't know what kind of area you live in, but if you see many wifi networks in your neighborhood they can also see yours, so I wouldn't leave the encryption disabled longer than necessary to test this out if you decide to try it.
 
If you search the support.apple.com forum for iPad wifi, Apple has a list of fixes for your problem.

One of the issues is that some routers will use the same SSID (network name) for different WiFi modes (like B or G)

Either use only one mode -- or give each mode a different SSID.

Either way, your iPad will stop switching between modes and re-asking for your password. (right now, it's a race condition. Your iPad has a connection to your router named say, "Fido" using 802.11B. It goes to reconnect to "Fido" and if it sees the 802.11G "Fido", it thinks you moved to a new router that just happened to use the same name...

There will probably be a patch for the iPad to fix this, but in the meantime, just use one band (G or B) and one frequency, 2.4ghz or 5ghz.


You may be on to something. once I put it on WAP ( then it lost connection still)and then went back and put it on G only, it tried to lose the connection but it got it back. What I mean is a saw the message "connecting...", but unlike the past, the next message was NOT the message to retype password. I can live with that pause while surfing as long as it can reconnect until a real fix comes out
 
I seriously doubt that will fix it. You might want to try disabling encryption, as a test, but if you do so I'd turn off your PC or any other network attached device that might have sensitive information on it (just being overly cautious). I would *not* recommend leaving encryption disabled, but you seem to have the issue often enough that you'd be able to tell rather quickly if the authentication is the problem. If it does correct the issue, that should alleviate any concerns that you have faulty hardware, and would also point to Apple being able to identify the "authentication bug" with certain routers and being able to correct the problem.

As mentioned, I don't know what kind of area you live in, but if you see many wifi networks in your neighborhood they can also see yours, so I wouldn't leave the encryption disabled longer than necessary to test this out if you decide to try it.

Live in suburb of Dallas in an apt. I did try a few days ago with no WEP, and the iPad stay connected fine, but that makes sense because it is not seeking or needing a password, so to me this only proves it is not a hardware problem or problem with my signal strength or router right? Reason I did not leave it with those settings is because it is very unsecure. When I tested it, I turned off my SSID though.

Thanks to ALL for helping
 
Mine was set to automatic. and I have a choice of 1-11. I picked 6. I would like to know what this is all about as the router setting page doesn't really explain what this is for. Did I lose anything by picking a channel?

To answer your question 1-11 is the channel for your wireless router. Basically 1, 6 and 11 have no overlap with the other channels thus it is recommended that you pick one of those 3. Most routers default on channel 6 if you don't specify a channel. I'd recommend testing your signal on each of them to see which channel is best. Also, if you see other networks pop up and all of them are using one channel, you'll have better signal if you pick a different channel.
 
The only thing I haven't tried is MAC filtering, but not sure that would help.
 
Keep asking because people like musicman and jim have been helpful. I will now try to go change yet another setting to "correct" this issue, based off a link that musicman posted. I will check to see if my router is set to automatic. I have already done the WEP to WAP, and the 801.1B/G to G only, and still having issues like some others.
Create separate names for your networks running different frequencies. Use the same encryption type and password for both networks. This should solve your problem.

I have a dual band router with different names for my 5ghz and 2.4ghz networks. ZERO problems. It works just fine.
 
If you search the support.apple.com forum for iPad wifi, Apple has a list of fixes for your problem.

One of the issues is that some routers will use the same SSID (network name) for different WiFi modes (like B or G)

Either use only one mode -- or give each mode a different SSID.

Either way, your iPad will stop switching between modes and re-asking for your password. (right now, it's a race condition. Your iPad has a connection to your router named say, "Fido" using 802.11B. It goes to reconnect to "Fido" and if it sees the 802.11G "Fido", it thinks you moved to a new router that just happened to use the same name...

There will probably be a patch for the iPad to fix this, but in the meantime, just use one band (G or B) and one frequency, 2.4ghz or 5ghz.

All plausible theories, but none of them apply to my dad's situation -- 802.11g network (G Only) on a single-band 2.4Ghz only router.

My network does have a dual-band router, but the n & g networks utilize different SSIDs, as recommended by Apple.

I'm sure Apple will get this fixed, but to have end users jumping through hoops the way bludodge has been trying all day is really a shame. Wifi isn't new, this shouldn't have made it through QA into the release software and it speaks to how much real-world testing these received. Oh well, just part of being an early adopter...
 
All plausible theories, but none of them apply to my dad's situation -- 802.11g network (G Only) on a single-band 2.4Ghz only router.

My network does have a dual-band router, but the n & g networks utilize different SSIDs, as recommended by Apple.

I'm sure Apple will get this fixed, but to have end users jumping through hoops the way bludodge has been trying all day is really a shame. Wifi isn't new, this shouldn't have made it through QA into the release software and it speaks to how much real-world testing these received. Oh well, just part of being an early adopter...

Yeah, I agree. This isn't the kind of "It just works" user experience Apple is known for.

I'm surprised it wasn't caught in testing.
 
Yeah, I agree. This isn't the kind of "It just works" user experience Apple is known for.

I'm surprised it wasn't caught in testing.

Apple does not do much testing out the fear of data leaks. First revision of Apple products is always being tested by users. ;)
 
Yeah, I agree. This isn't the kind of "It just works" user experience Apple is known for.

I'm surprised it wasn't caught in testing.

It only rears its head on certain routers. It's hard to test against every single router and configuration. If they follow standards, the best they can hope for is that the router manufacturers also follow the standards to be as comaptible as possible.
 
Another thing with the wifi is that I don't think it supports tkip only aes because I was setup using wpa2 with tkip and it would always fail but if I setup the network wpa2 with aes then it connects.
 
Live in suburb of Dallas in an apt. I did try a few days ago with no WEP, and the iPad stay connected fine, but that makes sense because it is not seeking or needing a password, so to me this only proves it is not a hardware problem or problem with my signal strength or router right? Reason I did not leave it with those settings is because it is very unsecure. When I tested it, I turned off my SSID though.

Thanks to ALL for helping

That's good to know, you could try swapping it for a different iPad but it's likely just buggy drivers that don't interoperate well with our particular brands of routers. It could be when the iPad comes out of a low-energy state that it has trouble with the authentication (whereas with the open network it's not an issue), or it could be a bug handling the authentication key changes that occur on a regular basis (which would explain why it suddenly pops up and asks to re-authenticate while we're actively surfing). The key changes seems more likely at this point...
 
You shouldn't need to do anything to your router. The iPad should just work. I was planning on getting a 64GB WiFi + 3G when they come out but unless Apple addresses this issue I am holding off.

The tech articles that they have posted on their website are laughable.
Move closer to the router
Create two networks
Reset your network settings

Give me a break!!!

If everything else works then the iPad should as well without any work around.

I suspect that they will release some update before the 3Gs get here and they unleash the iPad on the rest of the world.
 
You shouldn't need to do anything to your router. The iPad should just work. I was planning on getting a 64GB WiFi + 3G when they come out but unless Apple addresses this issue I am holding off.

The tech articles that they have posted on their website are laughable.
Move closer to the router
Create two networks
Reset your network settings

Give me a break!!!

If everything else works then the iPad should as well without any work around.

I suspect that they will release some update before the 3Gs get here and they unleash the iPad on the rest of the world.

All true, but it's a Rev. A product launch -- it's how quickly they react and get it fixed that I'll judge them on. There were bound to be some issues, if they get them fixed quickly all will be well; if they blame the customers and rely upon the "fixes" they've posted on the support site, then I'll have a problem with them.
 
All true, but it's a Rev. A product launch -- it's how quickly they react and get it fixed that I'll judge them on. There were bound to be some issues, if they get them fixed quickly all will be well; if they blame the customers and rely upon the "fixes" they've posted on the support site, then I'll have a problem with them.

It is a Rev. A product, but wireless connectivity is essential to its functionality. Without the WiFi what is the point. For something that basic and essential there is no excuse for what is going on. I can understand the USB charging issue, but this is ridiculous.

In my opinion they get a bad lot of wireless adapters from whoever made them. It will be quite interesting to see how they address this. But it better be soon.
 
It's definitely a router issue, not an iPad hardware problem. At my apartment and my office my iPad never loses connection over wi-fi. At my friend's house, the wi-fi password has to be re-entered about every 3 hours.

It's not my router so I haven't really investigated how he's got it setup, but hopefully this will prevent people from returning iPads to the Apple Store only to find the same issue rearing it's head on ones they swap out.
 
Well, if anything this thread has helped a couple of us, myself included, switch from WEP to WPA for increased security on our networks.

I am still waiting for my 3G to arrive so I don't have the Wifi issue (knock on wood I don't have one) but I have been paying close attention in case I do.

Thanks to those that have replied to the OP with suggestions.
 
WEP to WPA has worked (for me)

thanks to this thread i haven't had to continuously paste my password. I guess my iPad is now cured.

side note: just got Air Video and it works as advertised. awesome. especially now that my wifi issues are gone. for now.
 
Apple has to address this issue. They told me yesterday that ATLEAST 40,000 ipads are being affected by this issue. That's not including people who have not called and complained. If they don't fix the issue they will have major problems on their hands. Not only will they lose loyal customers but also face potential lawsuits.
 
Apple should've just made each iPad model with the 3G plastic strip at the top, I'm sure it will get much better reception compared to the WiFi only model with no plastic strip.
 
Read the posts in the thread. Do you need help with this?

*sigh*

I know a small percentage claim to have problems and blame the iPad when the issue most likely lies with the router. That's why I wrote "What WiFi issue".
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.