Like I said, Apple has been replacing iPhones for people even with accidental damage. Why blame him when Apple's the one doing this? Apple doesn't have to, but they have been, although I don't know if they're doing that now.
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Will the Apple store take back my phone?
- Thread starter Chris Welch
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Like I said, Apple has been replacing iPhones for people even with accidental damage. Why blame him when Apple's the one doing this? Apple doesn't have to, but they have been, although I don't know if they're doing that now.
you know apple is making 200-300% profit on the phone right? it doesnt cost them NEARLY $600 to get the phone out the door, maybe to them around $200-$230.
Chris, I understand your problem and would at least try to return it. What's the worst that can happen? They say no?
I do laugh with you at how serious some people are on this forum
Life or death dammit! You are a terrible person whose parents should be banned from every talking to kids!
I do laugh with you at how serious some people are on this forum
Life or death dammit! You are a terrible person whose parents should be banned from every talking to kids!
Mm. I have a friend who thinks like you. I have to keep reminding myself that people have different upbringing and that I shouldn't do 1 IOTA of soul-searching after one of our whirlwind arguments on ethics. You broke it, you bought it. Category killers like Best Buy have started training consumers very badly, to the point where people were regularly returning things they never bought at that store or the often used "superbowl Sunday" return of the large screen TV.
Some folks here have some issues. Like I said, you honestly think no one has ever returned an iPod with scratches on the back? And the consumer should take responsibility?
Enough of that clap trap, though... Let's play Devils Advocate and get you a new phone! So... you say the device has some scratches. That's nothing! I've heard that if you smash the screen, some Apple stores will happily supply you with an entirely new phone for free!
Gizmodo:
http://gizmodo.com/gadgets/feature/iphone-destruction-from-accidental-to-premeditated-274053.php
Engadget:
http://www.engadget.com/2007/07/02/smashed-iphone-not-so-cool-looking/
There's you're proof, right there in print. Tonight... hammer, rock... I've heard the side of a table works nicely. Tomorrow at lunch, you'll be at an Apple store and they'll be producing that trademark brown iPhone-replacement box from the back room. By night fall, you'll be breaking in your new phone like you had close and personal access to a Wayback machine! What are you waiting for? Let's get this show on the road. Do it!
~ CB
DISCLAIMER: The entity posting under the name "Cleverboy" disclaims all liability for following his insanely bad advice, often headed under the title "devil's advocate". Cleverboy accepts no responsibility for damaged to property, life and/or limb, and will likely accuse a close relative of posting under his/her name if presented with such a case. In the event that an incident has resulted from following Cleverboy's advice, readers are instructed to contact state and federal authorities. There are rumors that they're compiling a list of such incidents and in any case, could always use a good laugh.
Apple's been doing that for pretty much any iPhone issue, probably because it's so new right now. I can't see them replacing any broken iPhone for free a month from now.
Yeah... b-but you agree he might have an easier time of it, if he just took a hammer to his phone, though... right? I mean, a few scratches on the metal, and I'd imagine they might even have him send it in for repair. It's all because they don't have the Apple Care program ready yet. Anyway... I say smash it enough that they get all teary when you bring it in. A good rousing story wouldn't hurt either. Throw some pirates in.
~ CB
DISCLAIMER: The entity posting under the name "Cleverboy" disclaims all liability for following his insanely bad advice, often headed under the title "devil's advocate". Cleverboy accepts no responsibility for damaged to property, life and/or limb, and will likely accuse a close relative of posting under his/her name if presented with such a case. In the event that an incident has resulted from following Cleverboy's advice, readers are instructed to contact state and federal authorities. There are rumors that they're compiling a list of such incidents and in any case, could always use a good laugh.
You're just trying to rationalize what you know is wrong. You're saying that iPods have a design flaw and you know about it, so if you buy it, why would you complain and return it because it got scratched?
The situation with the iPhone is NOT the same concept. You were careless and let someone else handle it. You don't want to take responsibility for your actions and just want to claim that Apple should cut you some slack.
Now I know why the people at the Apple Store are so suspicious of damaged goods
The situation with the iPhone is NOT the same concept. You were careless and let someone else handle it. You don't want to take responsibility for your actions and just want to claim that Apple should cut you some slack.
Now I know why the people at the Apple Store are so suspicious of damaged goods
Like I said, you honestly think no one has ever returned an iPod with scratches on the back? And the consumer should take responsibility?
Granted, the iPhone is a different scenario, but its still the same concept.
I don't find it immoral, either. I mean Jesus... I'm getting a new one! It's not like I'm returning it entirely and putting my local Apple store $600 in the red for the day.
Bullcrap
Try to do some thinking on your own instead of reading articles from the media that are copied and pasted all over.
All they claim is that it costs Apple $200-250 to manufacture the iPhone. It does not account for 3 years of R&D, shipping, packaging, marketing and future software updates.
Try to do some thinking on your own instead of reading articles from the media that are copied and pasted all over.
All they claim is that it costs Apple $200-250 to manufacture the iPhone. It does not account for 3 years of R&D, shipping, packaging, marketing and future software updates.
I can't understand why anyone would think they would take back a damaged phone.. I'm not knocking anyone, I just don't even know how that could even be a consideration.. Why would Apple (or anyone) take back something you damaged?..
You know, this thread really disappoints me, but really doesn't surprise me.
People in this country have this virulent sense of entitlement that really at the route of many problems we're having currently.
Look.
YOU DAMAGED THE PHONE IT'S YOUR FAULT
It's not Apple's job to fix your mistakes ... by any stretch of the imagination. Rationalize it all you want. You're the one who ****ed up.
Now if they do, fine. But consider yourself lucky, not entitled to this type of service.
By most of everyone's logic, I should be able to return a washer dryer after it burned up when my house caught fire.
Simply astounding.
You people are crazy.
People in this country have this virulent sense of entitlement that really at the route of many problems we're having currently.
Look.
YOU DAMAGED THE PHONE IT'S YOUR FAULT
It's not Apple's job to fix your mistakes ... by any stretch of the imagination. Rationalize it all you want. You're the one who ****ed up.
Now if they do, fine. But consider yourself lucky, not entitled to this type of service.
By most of everyone's logic, I should be able to return a washer dryer after it burned up when my house caught fire.
Simply astounding.
You people are crazy.
I still don't understand why, if you think it's in good enough shape to sell to some other unsuspecting consumer, you yourself as an identical consumer can't keep it.
Products returned to stores don't get sent back to the factory, they get sold as "open box" at that same store. So they're not going to replace the back piece that you damaged so they can sell it to someone else for less than retail.
Keep it. Live with it. If you return and rebuy every product you've ever damaged I can officially call you crazy.
And in case this post isn't clear, DON'T attempt to return it. You're not entitled to a new, pristine one. Be more responsible with your stuff.
Products returned to stores don't get sent back to the factory, they get sold as "open box" at that same store. So they're not going to replace the back piece that you damaged so they can sell it to someone else for less than retail.
Keep it. Live with it. If you return and rebuy every product you've ever damaged I can officially call you crazy.
And in case this post isn't clear, DON'T attempt to return it. You're not entitled to a new, pristine one. Be more responsible with your stuff.
Yea but if you ask them how much it cost's to replace it they are going to say a couple hundred dollars. But yet it costs them how much for the back? $10? $20? I dont agree with ripping off companys though but like they say in the china shop. "You break it, you bought it"
Are you people missing that fact that Apple has a 14-day return policy?
Try to remove your heads from whatever crevice they are stuck in.
The phone is not damaged. It has a few minor scratches. And the store isn't going to sell the same phone I return to them. Wouldn't that go against Apple's sacred and strict refurbishment policies?
Man, who would've known creating this thread would cause such pain and suffering for some of you folks. I assure you that Apple will be OK!
Try to remove your heads from whatever crevice they are stuck in.
The phone is not damaged. It has a few minor scratches. And the store isn't going to sell the same phone I return to them. Wouldn't that go against Apple's sacred and strict refurbishment policies?
Man, who would've known creating this thread would cause such pain and suffering for some of you folks. I assure you that Apple will be OK!
If the phone is not damaged than you should just keep it.. There's no need to be obnoxious about it.. You dropped your phone on the concrete and you think Apple should just exchange it for one that doesn't have any physical damage because you're "willing" to pay a restocking fee? LOL.. Tell us again who's the one with their "head stuck in a crevice"? .. Kids these days, too funny..
And if it were damaged, I shouldn't bring it back.
Damned if you do, damned if you don't.
What about that fellow who managed to smash his screen? Why did Apple give him a replacement? Seems like that would just be encouraging needless returns, eh?
did you pay for your iphone with a credit card? if so, you likely have accidental damage insurance for the 1st 90 days and the CC company will pay for the unit to be fixed or replaced. If you don't, make sure you use a card that does have this in the future.
good luck.
good luck.
If you can't see that a scratched phone is damaged, you are beyond help.
Again, if it isn't damaged, why not keep it?
one more thing, I would guess that AT&T has an accidental breakage insurance plan for $3-$5 a month. Sounds like a wise investment.
I just checked, and as of now the iphone is ineligible for accidental damage insurance.
so, return it or get your credit card company to pay for it.
so, return it or get your credit card company to pay for it.
If you don't consider it damaged then there is no reason to return it, but you want to return it because it is damaged. I'd try return it as well, but that's because I'm a weasel with no sense of personal responsibility.