I wonder if it's just so that people will actually listen to the options--sure, they haven't changed. But maybe it's a tactic to reduce the number of people who select the wrong one.
I think it will backfire!
January 2020:
"Please listen carefully as our menu has changed. Press 1 for a knock-knock joke. Press 2 for a relaxing tune. Press 3 to erase all files on the Internet."
You listen to the choices and press 2.
January 2021:
"Please listen carefully as our menu has changed. Press 1 for a knock-knock joke. Press 2 for a relaxing tune. Press 3 to erase all files on the Internet."
You listen to the choices, since you were warned that they have changed. Then you press 2.
January 2022:
"Please listen carefully as our menu has changed. Press 1 for a knock-knock joke. Press 2 for a relaxing tune. Press 3 to erase all files on the Internet."
You listen to the choices, since you were warned that they have changed, and notice that nothing has changed. Then you press 2.
January 2023:
"Please listen carefully as our menu has changed. Press 1 for a knock-knock joke. Press 2 for a relaxing tune. Press 3 to erase all files on the Internet."
You listen to the choices, since you were warned that they have changed, and once again nothing has changed. Then you press 2.
January 2023:
"Please listen carefully as our menu has changed. Press 1 for a knock-knock joke. Press 2 for a relaxing tune. Press 3 to erase all files on the Internet."
After being misled for so long, you don't bother listening to the choices. You press 2.
January 2025:
"Please listen carefully as our menu has changed. Press 1 for a knock-knock joke. Press 2 to erase all files on the Internet. Press 3 for a relaxing tune. "
After being misled for so long, you don't bother listening to the choices. You press 2.
Oops!